ch 8
The extent to which your personality and values match the climate and culture in an organization is referred to as person-______ fit.
organization
A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart.
organizational
The degree to which someone's personality and values align with the organizational culture of a firm is called ______.
person-organization fit
What occurs as a result of the horizontal organizational design?
Teams are used to improve collaboration and work.
When employees share a narrative about an actual event that helped create an aspect of the company's culture, they are relying on ______ to symbolize the company's vision and values.
stories
A ______ is a narrative about the company's history that is repeated by an organization's members in order to emphasize a particular value.
story
A company's ______ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business.
strategy
In terms of organizational culture, a ______ is an artifact, act, quality, or event that conveys an organization's most important values to others.
symbol
An organization comprised of many levels with narrow spans of managerial control is described as:
tall.
One method of changing organizational culture is to provide structured ______ as an in-depth introduction to organizational values.
training
If an organization wishes to change its culture, managers can alter the types of ______ and status symbols they give out and to whom they give them
rewards
If an organization wishes to change its culture, managers can alter the types of ______ and status symbols they give out and to whom they give them.
rewards
Organizations can use ______, activities that celebrate important events or achievements for the organization, to change the organization's culture.
rites and rituals
An organization that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a ______.
simple structure
Managers can help to change the organization's culture by paying attention to which ______ they use as narratives to symbolize the organization's vision and values to employees.
stories
Match each way to become more adaptable with its correct description. Instructions Focus on being optimistic Display a proactive learning orientation Be more resourceful Take ownership and accept responsibility Expand your perspective by asking different questions
Focus on being optimistic View work or career changes as challenges to be overcome Display a proactive learning orientation Maintain a desire to learn and improve your career readiness competencies Be more resourceful Look for solutions to challenges, rather than problems Take ownership and accept responsibility Absorb, learn, and understand rather than hold grudges Expand your perspective by asking different questions Try thinking about things such as "What surprised me about that situation?" or "What data might I be ignoring?"
______ embed preferred culture by describing organizational philosophy, mission, vision, and values.
Formal statements
The number of people reporting directly to a given manager refers to ______.
span of control
According to Barnard's definition, which of the following examples represent organizations? Multiple select question. A crew of two people coordinating their activities on a commercial fishing boat A freelance graphic designer A food cart outside a sports stadium run by a single individual The corporate headquarters of a global technology company
A crew of two people coordinating their activities on a commercial fishing boat The corporate headquarters of a global technology company
What is the most accurate description of person-organization fit?
A match between an individual's personality and values and those of the organization
______ refers to the rights inherent in a managerial position to make decisions, give orders, and utilize resources.
Authority
What are two suggestions for improving your adaptability in the workplace? Multiple select question. Rely on the knowledge of others. Be proactive in learning situations. Be more resourceful. Be reactive in learning situations.
Be proactive in learning situations. Be more resourceful.
According to Schein, which organizational feature unifies employees or members and gives everyone an understanding of the organization's reason for being?
Common purpose
Organizational design is concerned with which activities? (Choose every correct answer.) Multiple select question. Minimizing all forms of accountability within an organization Creating structures of accountability and responsibility Excluding responsibility from the organizational structure Creating a structural design that will help an organization execute its strategies
Creating structures of accountability and responsibility Creating a structural design that will help an organization execute its strategies
Which are characteristics of clan culture? (Choose every correct answer.) Multiple select question. Encourages collaboration among employees Promotes a feeling of family Emphasizes profits over employee development and satisfaction Structures work environment to aim at effectiveness and efficiency
Encourages collaboration among employees Promotes a feeling of family
Which of the following are outcomes associated with various types of organizational culture? Multiple select question. Higher market share in clan and market cultures Higher customer satisfaction in clan and market cultures Higher financial performance in market and hierarchy cultures More positive organizational outcomes in market cultures Higher market share in adhocracy cultures Stronger quality and innovation in hierarchy cultures
Higher market share in clan and market cultures Higher customer satisfaction in clan and market cultures More positive organizational outcomes in market cultures
Identify the types of structures categorized as organizational designs with open boundaries. (Choose every correct answer.) Multiple select question. Hollow Virtual Tall Modular Mechanistic
Hollow Virtual Modular
Match the dimensions of the competing values framework (CVF) with their descriptions. Horizontal - Vertical -
Horizontal Expresses the extent to which the organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers Vertical Expresses the extent to which an organization prefers flexibility and discretion versus stability and control
Select the types of organizational design. (Choose every correct answer.) Multiple select question. Horizontal Sectional Open boundary Traditional
Horizontal Open boundary Traditional
What is the primary cause of failure for strategic initiatives?
Improper execution
Which of the following statements regarding horizontal design are true? (Choose every correct answer.) Multiple select question. Internal boundaries are broken down Workgroups are used to improve collaboration This design is also called a team-based design Cross-functional teams are eliminated
Internal boundaries are broken down Workgroups are used to improve collaboration This design is also called a team-based design
Place the steps you would use to determine your person-organization fit prior to a job interview in order, with the first step at the top.
List your personal values, strengths and weaknesses List the organizations values, strengths, and weaknesses Compare them and prepare questions to ask interviewer regarding P-O fit
What are three characteristics of an organization with a simple structure? Multiple select question. Low work specialization A tall hierarchy Dispersed authority A flat hierarchy Authority in a single person
Low work specialization A flat hierarchy Authority in a single person
Which of the following are outcomes associated with various types of organizational culture? Multiple select question. More positive organizational outcomes in market cultures Higher customer satisfaction in clan and market cultures Higher market share in clan and market cultures Stronger quality and innovation in hierarchy cultures Higher market share in adhocracy cultures Higher financial performance in market and hierarchy cultures
More positive organizational outcomes in market cultures Higher customer satisfaction in clan and market cultures Higher market share in clan and market cultures
Which factors must work in concert to produce successful strategic execution? (Choose every correct answer.) Multiple select question. Organizational culture Employee diversity HR practices Organizational structure
Organizational culture HR practices Organizational structure
Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture? (Choose every correct answer.) Multiple select question. Outcomes Processes Heroes Activities
Outcomes Processes Activities
Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?
Physical design
When is the ideal time to assess person-organization fit?
Prior to accepting a position
Which are advantages of ensuring you have good potential fit with an organization before accepting a position? (Choose every correct answer.) Multiple select question. Fewer job responsibilities Reduced work stress Positive work attitude Reduced intention to quit
Reduced work stress Positive work attitude Reduced intention to quit
Some of the strongest ways to embed organizational culture include which two of the following? Multiple select question. Rites Rewards Stories Status symbols
Rewards Status symbols
Which of these would be considered observable artifacts in an organization? Multiple select question. Rituals Sales Decorations Awards Values
Rituals Decorations Awards
Which of the following represent learning-related tools that can be leveraged to change an organization's culture? (Choose every correct answer.) Multiple select question. Role modeling Profits Training Coaching
Role modeling Training Coaching
What are the two types of information that organization charts reveal about organizational structure? Multiple select question. Who specializes in what work Who reports to whom How things get done How employees are responsible
Who specializes in what work Who reports to whom
Which of the following statements regarding horizontal design are true? (Choose every correct answer.) Multiple select question. Cross-functional teams are eliminated Workgroups are used to improve collaboration Internal boundaries are broken down This design is also called a team-based design
Workgroups are used to improve collaboration Internal boundaries are broken down This design is also called a team-based design
Authority in organizations means ______, meaning managers must report and justify work results to the managers above them and are responsible for performing assigned tasks.
accountability
A(n) ______ organization is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks.
boundaryless
Rites and rituals, which are activities and ______ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change. Multiple choice question.
ceremonies
A ______ culture has an internal focus and values flexibility rather than stability and control.
clan
In the common elements of organizations, common purpose is realized through ______, which enables the work of individuals to combine in an organization-wide endeavor.
coordinated effort
In order to implement a particular organizational strategy, managers must determine the right kind of organizational: (Choose every correct answer.) Multiple select question. culture performance structure demonstration
culture structure
With ______, an organization can parcel out the entire complex work effort to be performed by specialists, which results in greater efficiency.
division of labor
According to the competing values framework (CVF), organizational ______ varies along two dimensions.
effectiveness
Formal statements can help to change an organization's culture by ______.
embedding the culture in various organizational materials such as the mission, vision, and values statements
Organizations wishing to change their culture may alter their physical layout and design in order to: (Choose every correct answer.) Multiple select question. encourage employee productivity recreate historical narratives introduce new slogans and sayings send a strong message about the culture
encourage employee productivity send a strong message about the culture
Organizations wishing to change their culture may alter their physical layout and design in order to: (Choose every correct answer.) Multiple select question. recreate historical narratives encourage employee productivity send a strong message about the culture introduce new slogans and sayings
encourage employee productivity send a strong message about the culture
Coordinated effort, one of the four common elements of organizations proposed by Schein, ______.
is represented by the coordination of individual efforts coming together into an organization-wide effort
Division of labor, one of the four common elements of organizations proposed by Schein, ______.
is the arrangement of having discrete parts of a task done by different people in an organization
An organization's ______ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture.
leaders
More positive organizational outcomes are associated with ______ cultures.
market
In organizational culture, a story is a(n) ______.
narrative based on true events which is repeated in order to emphasize a particular value
Symbols in organizational culture represent ______.
objects or actions that convey an organization's most important values to others
The readily apparent symbols and manifestations of an organization's culture are called its ______.
observable artifacts
A(n) ______ is a system of consciously coordinated activities or forces of two or more people.
organization
Common purpose, one of the four common elements of organizations proposed by Schein, ______.
unifies members and helps everyone understand the organization's reason for being
