Ch.1 HRM 360

26) What is considered the "ultimate dependent variable" in the study of organizational behavior? A) organizational efficiency B) organizational effectiveness C) organizational profitability D) organizational lifespan

B) organizational effectiveness

28) Which of the following is the view that states companies have a contract with society, in which they must serve stakeholders beyond stockholders and customers? A) stakeholder B) open systems C) corporate social responsibility D) effectiveness

C) corporate social responsibility

22) All organizational members have degrees of ________. This means they accomplish goals by sharing materials, information, or expertise with coworkers. A) independence B) codependence C) interdependence D) counter dependence

C) interdependence

29) Which of the following argues that companies take various resources from the environment and, in turn, affect that environment through their outputs? A) stakeholder B) human capital C) open systems D) CSR

C) open systems

23) When did organizational behavior emerge as a distinct field of study? A) the early 1960s B) the late 1940s C) the early 1940s D) the late 1960s

C) the early 1940s

Which of these statements is TRUE about the field of organizational behavior? A) It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations. B) Organizational behavior researchers systematically study various topics on one level of analysis rather than at multiple levels. C) Information technology has almost no effect on organizational behavior. D) The field of organizational behavior relies exclusively on ideas generated within the field by organizational behavior scholars.

A) It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations.

24) Which of the following statements is TRUE of organizational behavior knowledge? A) It is relevant to everyone who works in organizations. B) It should never be used to influence the behavior of other people. C) It should be used by managers and senior executives alone. D) It should not be used by subordinates to influence the behavior of their managers.

A) It is relevant to everyone who works in organizations

21) OB researchers systematically study topics at which three levels of analysis? A) individual, team, and organization B) individual, team, and competitive C) personal, impersonal, and team D) team, interpersonal, and individual

A) individual, team, and organization

18) In the field of organizational behavior, groups of ________ represent organizations. A) people who work interdependently toward some purpose B) for profit businesses with more than 50 employees C) government-registered entities D) people with independent profit-centered motives and objectives

A) people who work interdependently toward some purpose

30) In the open systems view, what is the role of subsystems? A) They provide inputs to the system. B) They are used to scan the external environment. C) They transform incoming resources into outputs. D) They are the output of the system.

C) They transform incoming resources into outputs.

20) Which of the following statements regarding "collective sense of purpose" is CORRECT? A) An organization's collective sense of purpose is always written in its mission statement. B) An organization's collective sense of purpose is set by the board of directors. C) An organization's collective sense of purpose is not written as everyone in the organization knows and understands it. D) An organization's collective sense of purpose isn't always well defined or agreed on.

D) An organization's collective sense of purpose isn't always well defined or agreed on.

16) Which of the following statements is TRUE about organizational behavior? A) It involves a systematic study of various topics at a single level rather than at multiple levels. B) It studies a company's internal workings and is not concerned with the external environment. C) It does not include the study of collective entities. D) It encompasses the study of how organizations interact with their external environments.

D) It encompasses the study of how organizations interact with their external environments.

25) Your roommate, Maria Rodriguez, is not a business major. When she discovered that you are taking a course in organizational behavior, she was thoroughly confused as to why one would need to study OB and what it entails. What would you tell Maria? A) OB knowledge should never be used to influence the behavior of other people. B) OB knowledge should be used only by managers and senior executives. C) OB knowledge has no impact on a company's financial performance. D) OB knowledge is relevant to everyone who works in organizations.

D) OB knowledge is relevant to everyone who works in organizations.

19) Organizational behavior knowledge A) originates mainly from models developed in chemistry and other natural sciences. B) accurately predicts how anyone will behave in any situation. C) is more appropriate for people who work in computer science than in marketing. D) improves our ability to predict and anticipate future workplace events, and why they occur.

D) improves our ability to predict and anticipate future workplace events, and why they occur.

27) Which of the following is NOT a valued skill that is studied in the field of organizational behavior? A) problem solving B) communication C) leadership D) technical

D) technical