Ch1 Organizational Behavior MGMT3720

Which of the following is true regarding technical skills? A) They can be learned only through formal education. B) They encompass the ability to apply specialized knowledge. C) They are not required at all kinds of jobs. D) They are monopolized by professionals. E) They comprise the ability to understand and motivate people.

B) They encompass the ability to apply specialized knowledge.

Joann Hayes is currently working on a project to tackle climate change. During the project, she needs to find different options to replace the use of non-renewable energy and check the feasibility of different renewable energy options before choosing the most practical one. Which of the following skills does Hayes primarily need to use for these tasks? A) human skills B) interpersonal skills C) conceptual skills D) communication skills E) interactive skills

C) conceptual skills

Which of the following is an example of an input at an individual level? A) motivation B) moods C) values D) perception E) emotions

C) values

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets. A) disseminator B) liaison C) entrepreneur D) resource allocator E) disturbance handlers

D) resource allocator

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization. A) entrepreneur B) resource allocator C) spokesperson D) leader E) disseminator

E) disseminator

Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under? A) planning B) organizing C) scrutinizing D) evaluating E) leading

E) leading

The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________. A) human skills B) technical skills C) conceptual skills D) cognitive skills E) analytical skills

A) human skills

The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and to serve as an expert in the organization's industry. A) spokesperson B) disturbance handler C) entrepreneur D) leader E) liaison

A) spokesperson

Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia." She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing? A) controlling B) planning C) formulating D) leading E) organizing

A) Controlling

________ is a key independent variable in positive organizational behavior research. A) Engagement B) Apathy C) Despair D) Constraint E) Pessimism

A) Engagement

Which of the following functions do managers undertake as part of planning functions? A) defining an organization's goals B) implementing strategies for achieving goals C) executing plans to integrate activities D) accomplishing goals of a project E) employing strategies to coordinate tasks

A) defining an organization's goals

Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product. Which of the following roles is Ortiz playing? A) leader B) liaison C) disseminator D) spokesperson E) negotiator

A) leader

According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role? A) negotiator B) disseminator C) liaison D) spokesperson E) monitor

A) negotiator

Which of the following is one of the three variables proposed by a basic OB model which refers to actions that individuals, groups, and organizations engage in as a result of inputs? A) processes B) scrutinization C) planning D) association E) evaluation

A) processes

Which of the following best defines organizational behavior? A) It involves the study of groups of people coming together for collective bargaining. B) It involves the study of what people do in a company and how it affects the company's output. C) It involves analyzing different people in an industry with independent profit-centered motives. D) It involves developing exclusively the knowledge of managers and senior-level employees. E) It is a field which is not influenced by factors in the external world.

B) It involves the study of what people do in a company and how it affects the company's output.

___ are defined as people who oversee the activities of others and who are responsible for attaining goals in an organization. A) Assistants B) Managers C) Secretaries D) Interns E) Apprentices

B) Managers

Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue needs to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking? A) Planning B) Organizing C) Scrutinizing D) Controlling E) Envisioning

B) Organizing

________ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups. A) Workforce associability B) Workforce diversity C) Cultural similarity D) Organizational congruity E) Operational homogeneity

B) Workforce diversity

The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles. A) figurehead B) disseminator C) liaison D) entrepreneur E) negotiator

B) disseminator

6) According to Henry Mintzberg a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________. A) leader B) figurehead C) resource allocator D) negotiator E) disturbance handler

B) figurehead

With reference to a basic OB model, ________ are determined in advance of the employment relationship and refer to variables such as personality, group structure, and organizational culture that lead to processes. A) actions B) inputs C) outcome D) processes E) goals

B) inputs

Which of the following is an example of a process at an individual level? A) group cohesion B) values C) decision making D) withdrawal behavior E) power and politics

C) decision making

According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change. A) spokesperson B) disturbance handler C) entrepreneur D) resource allocator E) negotiator

C) entrepreneur

Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles A) figurehead B) leader C) liaison D) entrepreneur E) resource allocator

C) liaison

Which of the following determinants of behavior does organizational behavior study? A) profits B) job satisfaction C) perks D) individuals E) collective bargaining

D) individuals

Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles? A) figurehead B) leader C) symbol head D) monitor E) spokesperson

D) monitor

Which of the following is an example of an outcome at an individual level? A) structure B) culture C) politics D) power E) attitude

E) attitude

According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role? A) monitor B) disseminator C) spokesperson D) entrepreneur E) liaison

E) liaison