Ch.1 What is Organizational Behavior?

Psychology seeks to measure, explain, and sometimes change the behavior of humans and other animals.

True

Successful managers do more networking than communication.

True

Symbolic head; required to perform a number of routine duties of a legal or social nature

True

According to Mintzberg's classification of managerial roles, the role of a(n) _____ is to transmit information received from outsiders or from other employees to members of the organization.

resource allocator

Which of the following disciplines blends concepts from both psychology and sociology to focus on people's influence on one another?

social psychology

Which of the following fields of study is most likely to involve studying org. culture, organization theory & structure?

sociology

The ability to work with, understand, and motivate other people, both individually and in groups is called Human Skill.

True

The mental ability to analyze and diagnose complex situations is known as Conceptual Skill.

True

The use of Big Data for managerial parctices is a relatively new area, but one that holds convincing promise.

True

_____ variables are variables that moderate the relationship between two or more variables.

Contingency

Which of the following does systematic study use to look at relationships to attribute causes and effects?

Data

According to Mintzberg, a factory supervisor giving a group of school students a tour of the plant may be termed as a _____.

figurehead

When managerial decisions are based on available scientific proof is known as _____.

Evidence-based management

Effective managers do more networking than communication.

False

Entomology is the study of societies to learn about human beings and their activities.

False

Evidence-Based Management(EBM) argues for managers to make decisions based on feeling.

False

Human beings are simple in nature and, thus, simple, universal principles explain all kinds of organizational behavior.

False

Negotiator is not responsible for representing the organization at major negotiations.

False

Organizational behavior cannot offer reasonably accurate explanations of human behavior or make valid predictions.

False

Successful managers spend 48% of their time in tradition management.

False

Technical skills are the mental ability to analyze and diagnose complex situations.

False

Workforce diversity refers to how organizations are becoming more hhomogeneous in terms of gender, race, and ethnicity.

False

_____ refers to a gut feeling not necessarily supported by research.

Intuition

Which of the following best defines organizational behavior?

It involves the study of what people do in a company and how it affects the company's performance.

_____ get things done through other people. They make decisions, direct the activities of others to attain goals.

Managers

Which of the following is true regarding technical skills?

They encompass the ability to apply specialized knowledge.

An organization is a consciously coordinated social unit composed of two or more people.

True

Average managers spend more of their time in traditional management.

True

Evidence-Based Management(EBM) complements the systematic study by basing managerial decisions on the best available scientific evidence.

True

Evidence-Based Management(EBM) complements the systematic study.

True

In order to predict human behavior, it is best to supplement intuitive opinions with information derived from systematic study.

True

Organizational behavior applies the knowledge gained about individuals, groups, and the effect of structure on behavior in order to make organizations work more effectively.

True

_____ refers to the heterogeneity of organizations in terms of gender, age, race, sexual orientation, and inclusion of others.

Workforce diversity

The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles.

disseminator

Which of the following is a result of globalization?

jobs moving to nations with low-cost labor

According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?

liaison

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all constitute aspects of ________ study.

systematic

In order to predict human behavior, it is best to supplement intuitive opinions with information derived from ________.

systematic study