chapter 1 MGMT 3341.01

________ is being used to speed up hiring, lower hiring costs, and enhance the candidate experience during the hiring process

staffing technology

recruiting

All organizational practices and decisions that affect either the number or types of individuals willing to apply for and accept job offers is ________.

shareholders

____________ can pressure managers to suppress their ethical concerns in pursuit of profits.

When we recognize a situation as presenting an ethical issue we have employed _______.

a schema.

Which of the following is a hiring process goal?

attracting diverse applicants

Socialization

When a supervisor introduces a new hire to her new colleagues and other important people in the organization he is engaging in ________.

supervisors, employees, and shareholders are all stakeholders

Which of the following is NOT a stakeholder in the staffing process?

When an employer studies the causes of turnover among its high performers it is engaging in ___________.

staffing analytics

An organization's competitive advantage is ________.

what it can do differently from its competitors

Under which of the following circumstances does a company prefer to "churn" rather than keep existing employees?

when technology is developing very rapidly

When a firm determines that it will need to hire 50 customer service representatives within the next three months, it has engaged in ________.

workforce planning

Which of the following is NOT an ethical issue commonly faced by staffing professionals?

Being asked not to lower hiring standards to meet a demanding hiring goal

RST is a small software firm that operates using the very latest technology. As a result, the employee skill sets required change rapidly. The skill sets of employees who have been with the company for several years are found to be inferior to those of new hires, and the company has realized that fresh graduates are often better qualified to handle the projects. The firm's resources are limited and it needs to spend as little as possible on the staffing function, reserving most of its capital for project-specific investments. Which of the following staffing goals would be most suited to the company's needs?

Hiring employees every two years on a contract basis.

hiring people who can perform the current job who also have leadership potential

If a company wants to promote from within rather than hire higher level managers from outside the company it should focus on _________.

acquiring

Putting together an attractive job offer and negotiating with the candidate the company wants to hire is part of ________.

Their employer

Staffing professionals are expected to act as an agent of _________.

recruting

The primary goal of ________ is to get the right people interested in working for an organization or in a specific job, then persuade them to apply and ultimately accept a job offer if one is extended.

If a company's employees have talents that would be useful to the organization and the company is not taking advantage of these talents, it is not being efficient in the activity of ________ talent.

deploying

When a supervisor assigns a new employee to a new project team, the manager has engaged in ________.

deployment

when a company creates an advertising campaign about what a great employer it is, it has engaged in ___________.

employer branding.

Staffing ethics are gaining more attention as _______ increase.

legal risks

_________relate to the hiring process itself.

process goals

Which of the following does an employer have to do if it wants to hire successfully from the traditional labor pool?

provide competitive pay

Interviewing job candidates to assess their fit with the job and organization is part of ________.

selecting

Locating qualified individuals and labor markets from which to recruit is ________.

sourcing