Chapter 1
Which of the answers listed below refer to SSD form factors used in laptop computers? (Select 2 answers) 1.5 inch 5.25 inch 1.8 inch 2.5 inch 1.3 inch
1.8 inch 2.5 inch
Which of the following answers refers to an HDD form factor for laptop computers? 1.8 inch 2.5 inch 3.5 inch 5.25 inch
2.5 inch
The latest standard for mobile telecommunications is known as: 3G 4G 5G 6G
5G
Which of the following answers refer to the function of digitizer? (Select 3 answers) Translates analog data into a format suitable for computer processing A type of output device Component of a mobile device's screen that allows to control the device with a stylus or fingertip An example of media converter A type of input device
A type of input device Component of a mobile device's screen that allows to control the device with a stylus or fingertip Translates analog data into a format suitable for computer processing
Which of the actions listed below would be of help while troubleshooting non-responsive touchscreen on a mobile device? Reseating the device's battery Erasing all content/settings and restoring the device to factory defaults (factory reset/hard reset) Pressing a specific key combination/button to perform system restart (soft reset) Removing screen protector and cleaning the screen All of the above
All of the above
Which of the following are examples of universal connection types that enable mobile device synchronization? IEEE 802.11 USB-C Cellular Bluetooth IEEE 802.3 All of the above
All of the above
A popular, short-range wireless technology used for connecting various personal devices in a WPAN is known as: 802.11 NFC Bluetooth Z-Wave
Bluetooth
A permanent computer display screen discoloration caused by displaying the same static image for extended periods of time is known as: Artifact Stuck pixel Burn-in Dead pixel
Burn-in
Which of the answers listed below refer to the 2G/3G mobile telecommunications standards? (Select 2 answers) CDMA NFC CWDM GSM CSMA
CDMA GSM
Which of the following answers refers to a common fix for cursor drift? Calibration Driver update OS reinstallation Malware scan
Calibration
Which of the answers listed below refer to the function of digitizer? (Select 3 answers) Translates analog data into a format suitable for computer processing A type of output device Component of a mobile device's screen that allows to control the device with a stylus or fingertip An example of media converter A type of input device
Component of a mobile device's screen that allows to control the device with a stylus or fingertip A type of input device
Which type of peripheral hardware would require the replacement of a burned-out bulb? Webcam Computer projector Laser printer CRT monitor
Computer projector
Which of the answers listed below describe the function of a laptop's inverter? (Select 2 answers) Converts AC power into DC power Used for supplying voltage to backlights in older types of LCD panels Converts DC power into AC power Used for supplying voltage to backlights in OLED displays
Converts DC power into AC power Used for supplying voltage to backlights in older types of LCD panels
A tiny spot on an LCD monitor display screen that permanently remains black when it should be activated and displaying color is commonly referred to as stuck pixel. True False
False
IPS, TN, VA, and OLED are all implementations of the LCD display technology. True False
False
Which of the following answers refer to the biometric authentication methods implemented in modern laptops? (Select 2 answers) Fingerprint scan Near-field scanner features GPS reading Face recognition Authenticator app
Fingerprint scan Face recognition
Which laptop feature allows to overcome standard keyboard size restrictions? Touchpad Numeric keypad Fn key Digitizer
Fn key
A mobile device's built-in functionality enabling the usage of locator applications is called: WPS GSM IMEI GPS
GPS
What are the characteristic features of In-Plane Switching (IPS)? (Select 3 answers) High color quality Fast response times Wide viewing angles Low color quality Slow response times Low viewing angles
High color quality Wide viewing angles Slow response times
Vertical Alignment (VA) display technology can be characterized by: (Select 3 answers) High contrast ratios Low color quality Good viewing angles Low contrast ratios Good color quality Low viewing angles
High contrast ratios Good viewing angles Good color quality
A mobile device can be used for creating a wireless/cellular data network with the use of: (Select 3 answers) Hotspot Channel bonding Tethering Link aggregation Bluetooth
Hotspot Tethering Bluetooth
Which of the following hardware components would be the most difficult to replace on a laptop computer? Optical drive Primary storage System board Integrated GPU Secondary storage
Integrated GPU
A dim display on a laptop LCD screen might indicate a problem related to: (Select 2 answers) Stuck pixels Backlight Dead pixels Incorrect color patterns Inverter
Inverter Backlight
Which of the answers listed below refers to a display technology most commonly used in modern laptops? LCD OLED Plasma CRT
LCD
A type of backlight technology most commonly used in modern laptop devices is called: CCFL CRT OLED LED
LED
What is the name of a proprietary connector type used by Apple mobile devices? 8P8C connector Lightning connector BNC connector Lucent Connector (LC)
Lightning connector
Which of the following answers refer to common battery types that can be found in modern laptop devices? (Select 2 answers) Nickel-Iron (Ni-Fe) Lithium-ion (Li-ion) Nickel-Metal Hydride (Ni-MH) Lithium-ion Polymer (LiPo) Nickel-Cadmium (Ni-Cd)
Lithium-ion (Li-ion) Lithium-ion Polymer (LiPo)
When a computer monitor is unable to display image on the screen, the most common causes of this problem (and the easiest ones to fix) include: (Select 2 answers) Inverter failure Loose cable connections Bad LCD display Wrong input selection Backlight failure
Loose cable connections Wrong input selection
Which of the answers listed below describe the Twisted Nematic (TN) technology? (Select 3 answers) Low viewing angles Fast response times Low color quality High color quality Slow response times Wide viewing angles
Low viewing angles Fast response times Low color quality
Which of the answers listed below refers to a dedicated mobile app management software? UEM MAM RCS MDM
MAM
Which of the following facilitates the enforcement of mobile device policies and procedures? MFA MMC MDM MFD
MDM
Which type of software enables centralized administration of mobile devices? MFA MMC MDM MFD
MDM
Which of the answers listed below refer(s) to internal data storage device type(s) used in laptop computers? (Select all that apply) Flash drives USB drives Magnetic disks SSDs
Magnetic disks SSDs
A technology implemented in modern laptops that enables data transfer and authentication features between the laptop and another portable device at a very close range is known as: NFC Wi-Fi IoT WiMAX
NFC
Which of the following answers refers to the location of a laptop's Wi-Fi antenna? On the WLAN module Near the top, inside display case Inside laptop's case Typically attached via external expansion port
Near the top, inside display case
Due to size restrictions and compact nature of laptops devices, this type of storage media becomes less commonly found on new laptops. Flash drives Optical drives Solid-state drives Magnetic drives
Optical drives
Which of the following answers refers to a security feature used in the Bluetooth device pairing process? PIN code Multi-factor authentication Biometrics Cleartext credentials
PIN code
A database on a mobile device containing bands, sub-bands and service provider IDs allowing the device to establish connection with the right cell phone tower is called: PRL RIS PRI PII
PRL
The process of establishing a connection between Bluetooth devices (e.g., between a Bluetooth enabled headset and a Bluetooth-enabled phone) is known as: Linking Tethering Three-way handshake Pairing
Pairing
What is the most common memory module form factor type used in laptops? ECC RAM DIMM SO-DIMM C-RIMM
SO-DIMM
Which of the following answers refers to the capability of a mobile device to share its Internet connection with other devices? Pairing Clustering Tethering Bonding
Tethering
Which of the following answers refers to a device capable of providing both input and output functions? Microphone Touchpad Speaker Touch screen Monitor
Touch screen
What is the name of a laptop component that provides the function of a pointing device? Fn key Trackpad Mouse KVM switch
Trackpad
Long Term Evolution (LTE) is a wireless communications standard for mobile devices and wireless hotspots. LTE offers significant improvements in terms of speed when compared to the older generation of 3G cellular networks. LTE and its later revision LTE-Advanced (LTE-A) are often marketed as 4G standards. True False
True
Motherboards used in laptops and mobile devices can be characterized by their proprietary design, which means that installing a new motherboard in such devices most often requires replacement part designed for specific make and model of the given device. True False
True
The term "Mobile device synchronization" refers to the process of making the same data available on multiple devices. Synchronized data might include contacts, applications, emails, pictures, music, video, calendars, bookmarks, documents, location data, social media data, e-books, or passwords. Examples of synchronization methods include synchronizing mobile devices to desktop, cloud, or automobile console. True False
True
The term "Mobile hotspot" refers to a type of WLAN that enables network access through a mobile device that acts as a portable WAP. True False
True
Examples of USB ports that can be found on mobile devices include: (Select 3 answers) USB-C Micro-USB USB Type-A Mini-USB USB Type-B
USB-C Micro-USB Mini-USB
Docking stations: (Select 2 answers) Typically are designed to work with most laptop models (universal design) Usually offer additional ports and capabilities compared to port replicators Typically are designed to work only with a specific laptop make and model (proprietary design) Offer identical features as port replicators Typically offer less ports and capabilities than port replicators
Usually offer additional ports and capabilities compared to port replicators Typically are designed to work only with a specific laptop make and model (proprietary design)
Which laptop expansion card enables communication in 802.11 networks? WLAN Riser card WPAN WWAN
WLAN
Which of the answers listed below refers to a laptop's Bluetooth module? WWAN WLAN Riser card WPAN
WPAN
A type of laptop expansion card that enables communication over cellular network is referred to as: WPAN card WAN card WWAN card WLAN card
WWAN card
What are the characteristic features of an OLED display? (Select 3 answers) Works without backlight Inferior contrast ratio and color representation in comparison to LCDs Lower light output (brightness) in comparison to LCDs Display type commonly used in modern laptop devices Better contrast ratio and color representation in comparison to LCDs Requires backlight to illuminate the screen Lower cost in comparison to LCDs Higher light output (brightness) in comparison to LCDs
Works without backlight Lower light output (brightness) in comparison to LCDs Better contrast ratio and color representation in comparison to LCDs
Examples of mobile device synchronization methods for Apple iOS devices include: (Select all that apply) iTunes OneDrive Remote Disk iCloud Dropbox
iTunes iCloud
