Chapter 10 Speech
Social Penetration Theory Outermost layer-demographic characteristics. Intermediate layer-attitudes & opinions. Central layer-self-awareness & concept.
"Onion skin structure" Outermost layer? Intermediate layer? Central layer?
1. know your thoughts and feelings 2.know your audience 3.don't make gender assumptions 4.be sensitive to culture differences 5.don't force others to self-disclose 6.when others disclose express empathy
6 Self-disclosure skills
1. make sure person is ready to speak 2. find the right place & time 3. ask good questions 4. legitimize, don't minimize 5. listen actively 6. offer advice 7. show concern and give praise
7 Steps to achieving supportive communication
Positivity
Communicating in a cheerful and optimistic fashion.
Positivity
Constantly criticizing someone or complaining about problems but not offering solutions undermines __________ in relationships.
Autonomy vs Connection
Family members can experience the ________ relational diabetic when children grow up and become less dependent on their guardians for emotional support.
Intimacy
Feelings of closeness between you & others.
Autonomy vs. Connection
If you come to feel so connected to your partners that your own identity seems to dissolve, you may choose to pull back and reclaim your autonomy.
Communication Rules
In close relationships, partners often negotiate conditions governing what they can (and can't) talk about. This is known as _____________.
Assurances
Messages that emphasize how much your relationship/partner means to you.
Supportive Communication
Occurs when you express emotional support and offer assistances to family/lovers
Supportive Communication
Occurs when you express emotional support and offer assistances to family/lovers.
Communication privacy management theory: individuals create information boundaries by choosing private info they reveal. Communication rules: can't and can talk about how they can discuss such topics.
Openness vs Protection Communication privacy managements rules? Communication rules?
Face-to-face
People self-disclose more during ________________ exchanges.
Relational Maintenance
Refers to the use of communication behaviors to keep a relationship strong.
Self-Disclosure
Revealing private information about your self to others.
Mental health & relieve stress
Self-disclosure appears to promote ____________ & _______________.
Novelty vs. Predictability
Tension between people's need for excitement and change their needs for stability.
Relational Dialectics
Tensions that can arise in your feelings toward your relational partners.
Give Praise
When providing competent supportive communication, you can ___________ by commenting on the persons strength in handling a crisis.
People in all cultures disclose at equal rights
Which of the following is not true about how people communicate self-disclosure? A. people who disclose more online than in person. B. Women tend to disclose more then men. C. Disclosure can help relieve stress. D. People in all cultures disclose at equal rates.