Chapter 10- Test

Based on McClelland's motivational model, which of the following statements about employee motivation is FALSE?

Employees tend t perceive each of their need equally.

A manager who believes strongly in the equity theory ______________________________________.

Ensures that all the employees are compensated equally for equal work.

Adams; equity theory is about _____________ in the workplace.

Fairness.

Which of the following is an important benefit of having motivated employees?

Increased productivity and quality.

Which of the following BEST describes the type of motivational factor at play when someone is motivated by a drive to succeed?

Intrinsic, self-actualization

What are the names of two popular theories of workplace motivation?

Maslow's Hierarchy of Needs and Herzberg's Two-Factor Model.

Which of the following is true regarding money in Herzberg's two-factor model?

Money is a dissatisfier because it may increase performance, but only for a short time.

Based on McClelland's achievement motivation theory, which of the following is NOT an employee need:

Money.

Why does employee happiness and output rely on both the employees and the management?

Motivation comes from both internal external sources, so both groups are important for employee happiness.

Which of the following statements about motivation is TRUE?

Motivation is a cause or reason for engaging in behavior.

Behavior is driven by ____________________.

Opportunities to do meaningful work.

The five Levels of Maslow's Hierarchy of Needs in order are:

Physiological, safety, love/belonging, esteem, and self-actualization.

According to Maslow, which of the following about positive feedback is TRUE?

Positive feedback is a motivating factor only when a person's basic physiological needs are met.

Primary needs include ___________________.

Safe working conditions.

Which of the following is NOT included Maslow's hierarchy of needs model?

Self-Reliance.

How can employees use Behavior Based Motivation to increase worker output?

Set clear goals with the employee, and assign clearly defined tasks.

Which of the following is an example of a secondary need?

Supervising 10 employees.

On Maslow's pyramid, physiological needs include ______________________________.

Basic food and shelter.

Based on Adams' equity model, which of the following statements about workplace motivation is TRUE?

Being rewarded fairly for good work.

Which of the following refers to an employee;s general belief that effort should be rewarded?

Expectancy theory.