Chapter 11

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10. List the three steps required to develop a detailed schedule of the work to be done within an iteration.

1. Develop a work breakdown structure. 2. Estimate effort and identify dependencies 3. Create the schedule with a Gantt chart.

2. List several (at least four) of the internal responsibilities of a project manager.

1. Develop the project schedule 2. Recruit and train team members 3. Assign work to teams and team members 4. Assess project risks 5. Monitor and control project deliverables and milestones

9. List the five activities of the second core process: Plan and monitor the project

1. Establish the work environment. 2. Schedule the work. 3. Staff and allocate resources. 4. Evaluate work processes. 5. Monitor progress and make corrections.

7. List three primary criteria to obtain approval for a project. These criteria are often three key questions asked by the client before giving approval

1. How long will it take? (What is the estimated time) 2. How much will it cost? (What is the estimated cost) 3. What will it do for us? (What are the estimated benefits.)

5. List the four activities of the first core process: Identify the problem and obtain approval.

1. Identify the problem 2. Quantify project approval factors 3. Perform risk and feasibility analysis 4. Review with the client and obtain approval

8. List four primary areas that are considered in risk and feasibility analysis

1. Organizational risk and feasibility 2. Technological risk and feasibility 3. Resource risk and feasibility (usually people resources) 4. Schedule risks and feasibility

3. List the three major external responsibilities of a project manager.

1. Report the projects progress and status 2. Work with the client and other stakeholders 3. Identify resource needs and obtain resources

6. List the three primary reasons for initiating a software development project.

1. To respond to an opportunity 2. To resolve a problem 3. To respond to an external directive

1. List several (at least four) reasons why projects fail as determined by the CHAOS report.

1. Undefined project management practices 2. Poor IT management and poor IT procedures 3. Inadequate executive support 4. Inexperienced project managers 5. Unclear business objectives 6. Inadequate user involvement

20. Missing milestones on a project may be an indication of project that has high _______ risk. a. Schedule c. Deployment b. Resource d. Technological

A

25. When the project team asks "Are our working relationships with the user effective?" it is doing what? a. An end of iteration review c. A performance review b. An end of project review d. A work breakdown structure

A

28. Given a project schedule with all tasks connected with one-way arrows and task durations. The critical path is _____. a. the longest path through the network b. the shortest path through the network c. neither the longest nor shortest path through the network d. it cannot be determined

A

10. Project Quality Management is different for Agile projects because they place heavy emphasis in what additional area? a. The quality of the testing process. b. The quality of the project processes. c. The quality of the deliverables. d. The quality of the team members.

B

12. Which of the following is NOT a standard reason for initiating a system development project. a. To respond to an opportunity b. To reduce staffing requirements c. To resolve a problem d. To respond to an external directive

B

15. Usually the highest cost for the development and deployment of a new system is _____. a. License fees for new software c. Computer and network equipment b. Salaries of the development team d. Data center costs

B

18. Which is NOT one of the primary areas for risk and feasibility analysis? a. Organizational risks c. Schedule risks b. Deployment risks d. Resource risks

B

24. Estimating the effort required and identifying task dependencies is usually part of the work to create what? a. The project iteration schedule c. The project time estimate b. The detailed work schedule d. The critical path

B

5. Which of the following is NOT one of the external responsibilities of a project manager? a. Report project status c. Work with the client b. Assess project risks d. Identify resource needs

B

6. Which of the following is NOT one of the internal responsibilities of a project manager? a. Develop the project schedule b. Develop specifications c. Assign work to team members d. Monitor project milestones

B

7. Which of the following is NOT one of the PMBOK knowledge areas? a. Integration Management c. Risk Management b. Documentation Management d. Procurement Management

B

8. Which of the following principles of project management identifies all stakeholders? a. Risk Management c. Human Resource Management b. Communications Management d. Time Management

B

13. A ____ combines three components: the problem description, the business benefits, and the system capabilities. a. Project charter c. System vision document b. Proof-of-concept analysis d. System scope document

C

14. Which of the following is NOT a common question asked by the client before giving project approval? a. How much will it cost? b. How long will it take? c. Who is the project manager? d. What are the benefits?

C

19. The fear of using a computer (computer phobia) is a type of _______ risk. a. Technological risk c. Organizational risk b. Resource (people) risk d. Deployment risk

C

23. The creation of a work breakdown structure is helpful in the development of what? a. Software testing plan. b. Project iteration schedule. c. Detailed work schedule. d. Detailed effort estimates of work tasks.

C

27. Which is NOT a criterion that is used to determine how to define tasks for a work breakdown structure. a. How to know when the task is complete. b. How to estimate the effort required. c. A logical way to determine its predecessor. d. It should take one to five days.

C

29. The present value of $200,000 development costs in year 0 assuming a 10% discount rate is: a. $180,000 c. $200,000 b. $190,000 d. $210,000

C

What technique is used to control the scope in an Agile project? a. Not important to worry about scope. b. Freeze the requirements in an early iteration. c. Keep a prioritized list of required functions. d. Let the client and the users worry about the scope.

C

. Which of the following is also called a steering committee? a. Executive committee c. Project approval committee b. Strategic planning committee d. Oversight committee

D

1. Which of the following statements best defines what a project is? a. A planned activity consisting of defined tasks by a team of people. b. A sequence of steps with a scheduled completion. c. A set of procedures that must be completed in a timely fashion. d. A planned undertaking with a start and stop and that produces a result.

D

16. The time from the deployment of a new system until the break-even point is reached is sometimes called the ______. a. investment period c. return on investment b. net present value d. payback period

D

17. The net present value for a year is calculated by _______. a. combining benefits and costs for a defined number of years b. applying the discount rate to the combination of benefits and costs c. determining when the benefits offset the costs d. applying the discount factor to the combination of benefits and costs

D

2. Which of the following best describes the reason why projects fail? a. Technological problems b. System is too complex c. Wrong development methodology d. Undefined project management practices

D

21. Which of the following is NOT one of the activities of the second core process to plan and monitor the project. a. Establish the work environment c. Evaluate work processes b. Build work schedules d. Estimate the project length

D

22. Which is NOT an activity associated with establishing the project environment? a. Record and communicate project information. b. Establish the working environment. c. Establish team processes and procedures. d. Identify staffing requirements.

D

26. Which of the following is NOT one of the activities associated with staffing the project team? a. Conducting team-building exercises. b. Developing a resource plan. c. Organizing work groups. d. Setting up programming rules and guidelines.

D

4. The organization and direction of other people to achieve a planned result within a predetermined schedule and budget is called what? a. Project delivery management c. Project human resource management b. Project integration management d. Project management

D

16. A bar chart that portrays the schedule by the length of horizontal bars is called a _______.

Gantt chart

4. List the nine areas of the Project Management Body of Knowledge.

Project Scope Management Project Time Management Project Cost Management Project Quality Management Project Human Resource Management Project Communication Management Project Risk Management Project Procurement Management Project Integration Management

6. A project management guide and standard of fundamental project management principles is referred to as the _______.

Project management body of knowledge

18. The meeting held at the end of an iteration to determine what was successful and what can be improved is called what?

Retrospective

12. The point in time at which dollar benefits offset the dollar costs is called the _______ .

break even analysis

8. The benefits that accrue to an organization, usually measured in dollars, from the deployment of a new system are called ______.

business benefit

5. The level of formality of a project is often referred to as _______ .

ceremony

2. The person or group that funds the project is called the _____ .

client

11. What is the name given to the process of comparing costs and benefits to see whether investing in a new system will be beneficial?

cost benefit analysis

17. The sequence of tasks in a schedule that cannot be delayed without delaying the project is called the _______ .

critical path

14. An increased level of customer satisfaction is an example of a(n) _______ benefit.

intangible

10. The dollar value of benefits reduced by the dollar value of costs combined together and expressed in current dollars is called the ______.

net present value

4. The _______ consists of clients and key manager who review the progress and direct the project.

oversight committe

13. What is the term that describes the time period after which the dollar benefits have offset the dollar costs?

payback period

1. The term "____________________" refers to the organization and direction of other people to achieve a planned result within a predetermined schedule and budget.

project management

9. The required functions and capabilities of the new system that are developed in order to get approval for the development project are called the _______.

system capabilities

7. A document to help define the scope of the new system is called a _____.

system vision document

3. The person or group that work directly with the system are called _______ .

user

15. The hierarchical list of activities of a project that is used to create work schedule is called the _____.

work breakdown structure


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