Chapter 11 Motivation Theories and Applications

According to Elton Mayo, the lesson from the Relay Assembly experiments was:

The power of teams

A worker cooperative is unique in that:

There is no outside owner of the cooperative

Which of the following is not an area in which goals affect outcomes?

affection

A goal is important because:

it establishes a specified direction AND a measure of performance

Flextime is beneficial because it leads to:

All of these answers ( Higher efficiency, Less fatigued workers, Less fatigued workers)

Expectancy is usually based on:

All of these answers( Self efficacy, Past experience, Past experience)

Equity theory implies that:

Employees are able to adjust for purchasing power and local market conditions

Given the recent research, an employee who switches to low-intensity telecommuting can expect:

Higher job satisfaction

A Theory Y manager would NOT assume that the average person:

Is self-centered

Which of the following best characterizes the last 80 years of Taylorism?

It has become obsolete as a theory but parts of it are still relevant

The advantages of cross-training employees include all of the following, EXCEPT:

Lowers cost per employee

Job sharing is good for people who want:

More free time

The correct order of Maslow's hierarchy is: (bottom of pyramid to top)

Physiological, Safety, Interpersonal, Esteem, Self-Actualization

One of the drawbacks of the Ouchi theory is:

Promotions tend to be slower than usual

Elton Mayo's biggest discovery was that work performance is also dependent on:

Social issues