Chapter 12

Try to find the error in the user's guide or maintenance program or online.

Ursula's laser printer has stopped working and is displaying this error message: "Error 81 - Service." What should she do first?

primary corona

When a laser printer's ____________________ is charged with an extremely high voltage, an electric field forms, enabling voltage to pass to the drum and charge the photosensitive particles on its surface.

Transfer corona

Which part of a laser printer applies a positive charge to the paper that attracts the toner particles to it?

Printhead

You are printing from a dot-matrix printer and notice the characters look chopped off at the top. What should you try adjusting?

Install more printer RAM

Your laser printer fails to print your print jobs and instead displays a MEM OVERFLOW error. What can you do to rectify the problem? (Select two.)

Laser

____________________ printers use an electro-photographic imaging process to produce high-quality and high-speed output of text and graphics.

multifunction peripheral (MFP); multifunction peripheral; MFP; all in one; Dot4; Dot 4

A(n) ____________________ combines the functions of printer, fax, and scanner in one piece of equipment.

material safety data sheet (MSDS); material safety data sheet; MSDS

A(n) ____________________ contains important information regarding hazardous materials and safety procedures.

Print spooler

Assuming a printer is in good working order and online, what should you check next if nothing prints?

Photosensitive drum

At the beginning of the laser printing process, what is cleaned?

Vacuum the printer.

Beth's laser printer is printing tiny specks on the paper. What should she do first?

It becomes conductive

During the laser printer process, after the erase lamp exposes the entire surface of the photosensitive drum to light, what happens to the photosensitive coating?

negative

Every particle on a laser printer's drum the laser hits will release most of its ____________________ charge into the drum.

He has run out of yellow ink.

Frank's color inkjet printer no longer prints the color yellow, though it prints all the other colors just fine. The printer worked fine last month, the last time he printed in color. Which of the following is the most likely problem?

printhead; print head

If, when printing a document on a dot-matrix printer, the characters look chopped off at the top or bottom, the ____________________ needs adjusting.

checkmark; check mark

In Windows, a default printer is identified by a(n) ____________________.

To fuse the toner to the paper.

In a laser printer, what are the pressure roller and heated roller used for?

Laser

In a laser printer, what is used to write a positive image on the surface of the drum?

Charged

In a laser printer, what must be done to the drum to make it receptive to new images?

A nozzle is clogged

Kevin's inkjet printer isn't printing blue (cyan). He checks the ink levels and sees that there's plenty of ink. What should he consider next?

raster image processor (RIP); raster image processor; RIP

Laser printers use a chip called the ____________________ to translate the raster image sent to the printer into commands to the laser.

Ozone

Most laser printers have a special ____________________ filter that needs to be vacuumed or replaced periodically.

toner

Mostly composed of plastic, ____________________ particles can be melted on to the paper.

ink; inkjet

A common problem with inkjet printers is the tendency for the ____________________ to dry out when the printer is not used, even for a relatively short time.

positive

A laser is used to write a/an ____________________ image onto the surface of the drum.

Raster

A laser printer creates an image of dots and holds it in memory before printing it. What is this image of dots called?

fuser; Fuse; melt

A laser printer's ____________________ assembly permanently attaches toner to the paper.

erase lamp

A laser printer's ____________________ exposes the entire surface of the photosensitive drum to light, causing any electrical charge present in the particles to bleed into the grounded drum.

resolution

A laser printer's ____________________ is measured in dots per inch, or dpi.

toner

A laser printer's heated roller has a nonstick coating to prevent the ____________________ from sticking to it.

negatively

A laser printer's transfer corona applies a positive charge to the paper, drawing the ____________________ charged toner particles to the paper.

Impact

Sheila in accounting needs to print receipts in duplicate. The white copy stays with accounting and the pink copy goes to the customer. What type of printer should you install?

network

The Add Printer Wizard allows you to set up a local or ____________________ printer.

toner

The ____________________ in a laser printer is a fine powder made up of plastic particles bonded to iron particles.

The printer is out of toner.

The output from Diane's laser printer is fading evenly. What should she suspect first?

nozzles

The tiny pipes that squirt ink onto the paper are called ____________________.

Iron

The toner in a laser printer is a fine powder. This powder is made up of plastic particles bonded to what other types of particles?

plastic

Toner particles are composed mostly of ____, allowing them to melt to the page.

Printers and Faxes

What Control Panel applet is used to manage printers and faxes in Windows XP?

A damaged drum

What causes dark ghosting on printed pages from a laser printer?

Transfer corona

What charges the paper in a laser printer?

Drum

What does the primary corona wire charge?

Toner cartidge

What is the fuser assembly in a laser printer almost always separate from?

Clean, charge, write, develop, transfer, and fuse

What is the proper order of the laser printing process?

RIP

What kind of chip is used by a laser printer to translate the raster image sent to the printer into commands for the laser?

Inkjet

What kind of printers tend to have problems with ink drying out inside the nozzles when the printer is not used for a period?

Blank

What kind of printing usually results from an empty toner cartridge?

Ozone filter

What needs to be vacuumed or replaced periodically in a laser printer?

RAM

What should be added to a laser printer to resolve a memory overflow problem?

Clean the platen.

What should you do if your dot-matrix printer output is covered with dots and small smudges?