Chapter 13

A systems building approach in which the system is developed as successive versions, each version reflecting requirements more accurately, is described to be:! object-oriented. Iterative. end-user oriented. prototyped. agile.

Iterative.

Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level?! Traditional RAD End-user development JAD Prototyping

JAD

Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed:! production. Maintenance. acceptance. implementation. post-implementation.

Maintenance.

You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project?? Traditional JAD End-user development RAD Prototyping

Prototyping

The process of creating workable information systems in a very short period of time is called:! systems analysis and design. JAD. RAD. end-user design. prototyping.

RAD.

Which process develops a detailed description of the functions that a new information system must perform?! Management plan Test plan development Feasibility study Requirements analysis Systems design

Requirements analysis

Which of the following may occur when systems are created rapidly, without a formal development methodology?! Hardware, software, and quality standards are less important. IT specialists dominate the design of the system. End users can take over the work of IT specialists. The organization quickly outgrows the new system. Testing and documentation may be inadequate.

Testing and documentation may be inadequate.

What is the primary driving factor for firms in selecting domestic outsourcing firms to build system solutions?! To take advantage of technical skills the firm does not have To reduce the cost of hardware To avoid offshore outsourcing To avoid change management issues To save labor costs

To take advantage of technical skills the firm does not have

In which type of systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage begin?! Prototyping RAD Traditional JAD Object-oriented development

Traditional

A native mobile app is:! one that can only operate on selected devices. a mobile web app. a standalone application that does not use a browser. a responsive mobile app. a mobile website.

a standalone application that does not use a browser.

During the ________ stage of system development, systems tests are evaluated by users and reviewed by management.! systems analysis and design conversion implementation acceptance testing Programming

acceptance testing

In a parallel conversion strategy, the new system:! is tested by an outsourced company. replaces the old one on an appointed day. is introduced only to a limited area first. is slowly converted from the old system. and the old are run together for a time.

and the old are run together for a time.

In the traditional systems life cycle, end users: have no input. are limited to providing information requirements and reviewing the technical staff's work. are important and ongoing members of the team from the original analysis phase through maintenance. control the development of the system. are important only in the testing phases.

are limited to providing information requirements and reviewing the technical staff's work.

The four kinds of structural organizational change enabled by IT, in order from least to most risky, are:! rationalization, automation, reengineering, and redesigning. automation, redesigning, restructuring, and paradigm shift. paradigm shift, reengineering, rationalization, and automation. rationalization, automation, reengineering, and paradigm shift. automation, rationalization, redesigning, and paradigm shift.

automation, rationalization, redesigning, and paradigm shift.

Object-oriented modeling is based on the concepts of: objects and inheritance. objects and relationships. classes and relationships. class and inheritance. classes and objects.

class and inheritance.

A "responsive design" for mobile applications is a design that responds to a user's:! gestures. needs. digital device and screen size. voice commands. location.

digital device and screen size.

Object-oriented development could potentially reduce the time and cost of writing software because:! a single user interface object can be used for the entire application. object-oriented programming requires less training. iterative prototyping is not required. it's not necessary to use a formal methodology to design a system. objects are reusable.

objects are reusable.

A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.! business process redesign program automation program rationalization program paradigm shift systems analysis

paradigm shift

An upscale organic foods grocery store chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. This is an example of:! rationalization of procedures. business process redesign. organizational change. paradigm shift. automation.

paradigm shift.

Acceptance testing:?! tests the functioning of the system as a whole. provides the final certification that the system is ready to be used in a production setting. tests the conversion of legacy data to the new system. includes all the preparations for the series of tests to be performed on the system. tests each program separately in the system.

provides the final certification that the system is ready to be used in a production setting.

A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time. This is an example of:! TQM. paradigm shift. automation. six sigma. rationalization of procedures.

rationalization of procedures.

In the direct cutover conversion strategy, the new system:! replaces the old one on an appointed day. is tested by an outsourced company. the old and new systems are run in parallel. and the old are run together. is introduced in stages.

replaces the old one on an appointed day.

A software package evaluation process is often based on a series of detailed questions sent to vendors, called a(n): strategic planning document. logical design document. request for proposal. systems design document. information systems management plan.

request for proposal.

Systems design:! shows how the new system will fulfill the information requirements. translates system specifications into software program code. is concerned with the logical view of the system solution. identifies the information requirements for a system. determines whether a solution is feasible from a financial and organizational standpoint.

shows how the new system will fulfill the information requirements.

To show each level of a system's design, its relationship to other levels, and its place in the overall design structure, structured methodologies use:! process specifications. user documentation. Gantt and PERT charts. data flow diagrams. structure charts.

structure charts.

A(n) ________ is the model or blueprint for an information system solution and consists of all the specifications that will deliver the functions identified during systems analysis.! feasibility study request for proposal data flow diagram information requirements document systems design document

systems design document

Unit testing:! involves testing the entire system with real-world data. provides the final certification that the system is ready to be used in a production setting. tests each program separately. tests the functionings of the system as a whole in order to determine if discrete modules will function together as planned. includes all the preparations for the series of tests to be performed on the system.

tests each program separately.

The oldest method for building information systems is:! component-based development. computer-aided software engineering. prototyping. object-oriented development. the systems life cycle.

the systems life cycle.

Compared to the use of proprietary components, web services promise to be less expensive and less difficult to implement because of:? their use of custom programming. the ubiquity of the Internet. their ability to enable communication among different systems using universal standards. the ability to reuse web services components. their ability to integrate seamlessly with legacy systems.

their use of custom programming.

________ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise and optimize its numerous business processes.! Business process redesign Business process management Systems analysis and design CASE tools TQM

Business process management

Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development?! Agile development Component-based development RAD Object-oriented development Structured methodologies

Component-based development

________ is the process of changing from the old system to the new system. Implementation Programming Systems analysis and design Conversion End-user involvement

Conversion

________ development focuses on rapid delivery of working software by breaking a large project into a series of small subprojects that are completed in short periods of time using iteration and continuous feedback.! Joint application Rapid application Object-oriented Agile DevOps

Agile

Which of the following is more powerful than rationalization of procedures?! Business process redesign Six sigma TQM Automation Systems analysis and design

Business process redesign

Which of the following statements about CASE is not true?! CASE tools have capabilities for validating design diagrams and specifications. CASE tools facilitate the creation of clear documentation. CASE tools reduce the need for end user participation in systems development. CASE tools support collaboration among team members. CASE tools provide automated graphics facilities for producing charts.

CASE tools reduce the need for end user participation in systems development.

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?? Conversion Implementation Manual procedures Database Input

Conversion

In an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related?! Mathematics and Physics would be ancestors to Degree. Degree is a superclass to Mathematics and Physics. Degree would be a sister class to Mathematics and Physics. Degree would be a subclass to Mathematics and Physics. Math, Physics and Degree are sister classes.

Degree is a superclass to Mathematics and Physics.

Which of the following is not a top priority in mobile application development?! Designing for multitouch Designing for a mobile device's camera or other features Limiting the use of keyboards Saving resources Designing for keyboard data entry

Designing for keyboard data entry

As a technical project manager, you have decided to propose implementing a prototyping methodology for a small web-based design project. What is the order of steps you will follow in this project?! Define the requirements, develop solutions, select the best prototype, and implement the prototype. Develop the prototype; use the prototype; revise and enhance the prototype. Select the best prototype, define the requirements, and implement the prototype. Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype. Define the requirements, develop the prototype, revise and enhance the prototype.

Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype.

To understand and define the contents of data flows and data stores, system builders use: user documentation. process specifications diagrams. data flow diagrams. systems analysis. a data dictionary.

a data dictionary.

End-user development: allows ends users to develop simple information systems. requires more time to develop systems. increases the time and steps required to produce a finished application when compared to professional development. requires formal assistance from technical specialists. allows end users to create highly complex information systems.

allows ends users to develop simple information systems.

BPM software provides tools that help business do all of the following except:! create models of improved processes. identify and document processes requiring improvement. capture and enforce business rules for performing processes. integrate existing systems to support new or redesigned processes. capture and identify information system requirements for a new system.

capture and identify information system requirements for a new system.

Possible functions of BPM tools include all of the following except:! completing a systems analysis study. automating business processes. integrating existing systems to support business processes improvements. designing new processes. identifying and document business processes.

completing a systems analysis study.

The primary tool for representing a system's component processes and the flow of data between them is the:! data dictionary. structure chart. object-oriented chart. process specifications diagram. data flow diagram.

data flow diagram.

In automation:! employees are enabled to perform their tasks more efficiently. business processes are reorganized to cut waste and eliminate repetitive, paper-intensive tasks. business processes are added. new products are explored first. more manual steps are required.

employees are enabled to perform their tasks more efficiently.

A systems analysis includes a ________ that is used to determine whether the solution is achievable, from a financial, technical, and organizational standpoint.! feasibility study logical design systems design document data flow diagram request for proposal

feasibility study

An entire information system can be broken down into its subsystems by using a: process specification. logical design diagram. high-level structure chart. high-level data flow diagram low-level data flow diagram.

high-level data flow diagram

In object-oriented development:! data and processes are separated. an object is a collection of data that is acted on by external processes. the class is used as the basic unit of systems analysis and design. processing logic resides within objects. a strict, step-by-step development process is essential.

processing logic resides within objects.

________ describe the transformation occurring within the lowest level of the data flow diagrams.! Technology design plans Design requirements Information requirements Object-oriented frameworks Process specifications

Process specifications

In order, what are the first three steps in BPM?! 1. identifying processes for change, 2. analyzing existing processes, 3. designing the new process. 1. designing new processes, 2. analyzing existing processes, 3. identifying processes for change. 1. analyzing processes to change, 2. designing the new process, 3. measuring the optimized process. 1. identifying processes for change, 2. designing the new process, 3. implementing the new process. 1. analyzing existing processes, 2. identifying processes for change, 3. designing the new process.

1. identifying processes for change, 2. analyzing existing processes, 3. designing the new process.

What is the purpose of responsive web design? It allows websites to respond quickly to changing user needs. It allows one website to serve different platforms, such as tablets, PCs, and mobile phones. It enables websites to customize design according to user preferences. It enables websites to customize content based on user location and preferences. It enables different people to responsively program the system.

It allows one website to serve different platforms, such as tablets, PCs, and mobile phones.

hat is the most significant barrier to successful business process change?! Ineffective project management Usability of implemented solution Selecting the correct process to change Poor choice of technology Organizational culture

Organizational culture

Which conversion process introduces the system first to a limited portion of the organization?! Phased approach strategy Pilot study strategy Parallel approach strategy Parallel strategy Limited cutover strategy

Pilot study strategy

In what stage of systems development are design specifications created?! Conversion Systems design Systems analysis Implementation Testing

Systems design

The idea that the achievement of quality control is an end in itself describes a main concept of: six sigma. TQM. BPM. systems analysis and design. BPR.

TQM.