Chapter 13. Delivery

Changes in pitch or tone that indicate emotion and questions (and help with vocal variety) are called ____.

inflections

The timing of a speaker's delivery is affected by the rate and ____.

pauses

When a speaker does not produce the sounds of the letters properly, the problem is articulation. When a speaker does not say a word properly, this is a different problem, known as ____.

pronunciation

When a speaker wants to be more expressive, ____ variety should be an area of focus during rehearsals.

vocal

If a speaker sees listeners leaning forward with strained looks on their faces, the speaker's first step should be to increase this aspect of his or her voice: ____

volume

An extemporaneous speech is ____ A. rehearsed B. impromptu C. read from a manuscript D. memorized word for word

A. rehearsed

Which of the following affects the credibility of a speakers for most audiences? A. the grooming of the speaker B. the clothes worn by the speaker C. the way the microphone is held by the speaker D. where the speaker stands in relation to the podium

A. the grooming of the speaker B. the clothes worn by the speaker

Good eye contact A. will increase a speaker's credibility B. should include intense gazes C. will help a speaker engage an audience D. is not needed in a larger audience

A. will increase a speaker's credibility C. will help a speaker engage an audience

Good delivery conveys a message A. without distracting an audience B. according to fixed rules C. clearly and interestingly D. without calling attention to itself

A. without distracting an audience C. clearly and interestingly D. without calling attention to itself

Concerning movement, a speaker should remember that A. nervousness makes movement impossible to control B. actions before and after the speech are important C. fidgety movement makes the speaker appear nervous D. distracting motions will negatively affect listeners

B. actions before and after the speech are important C. fidgety movement makes the speaker appear nervous D. distracting motions will negatively affect listeners

An impromptu delivery is illustrated by which of the following speaking situations? A. urging a school board to adopt a proposal B. answering a question at a job interview C. presenting the financial report for an organization D. teaching a class on using CPR

B. answering a question at a job interview

Gestures, facial expressions, body movement, and posture are all included in the area of study called ____. A. chronemics B. proxemics C. kinesics

C. kinesics

Which of the following is not one of the four methods of speech delivery? A. impromptu B. reading from a manuscript C. playing a recording D. reciting from memory

C. playing a recording

A(n) ____ delivery of a speech is prepared in advance and rehearsed, yet the actual words used will vary during each performance.

extemporaneous

As a speaker handling the question-and-answer period, if you do not know the answer to a question, reasonable options are to A. admit you do not know the answer B. fake it by making something up C. offer to find the answer later D. answer defensively E. find a knowledgeable person from the audience F. apologize to the audience

A. admit you do not know the answer C. offer to find the answer later E. find a knowledgeable person from the audience

When preparing for question-and-answer sessions, you should A. ask friends and colleagues to critique your speech and ask you questions B. be ready to explain more technical aspects of your speech C. figure out how to avoid potentially difficult questions D. rehearse possible answers ahead of time

A. ask friends and colleagues to critique your speech and ask you questions B. be ready to explain more technical aspects of your speech D. rehearse possible answers ahead of time

The rate at which a person delivers a speech should A. depend on the mood the speaker B. always be 120 to 150 words per minute C. depend on the occasion D. be as fast as possible

A. depend on the mood the speaker C. depend on the occasion

Speakers can better ensure proper pronunciation by A. practicing in front of trusted friends B. consulting a dictionary for any words about which they are unsure C. using only words with which they are familiar D. being confident in their delivery

A. practicing in front of trusted friends B. consulting a dictionary for any words about which they are unsure

A speaker can work on varying pitch by A. recording speeches B. decreasing practice time in order to sound spontaneous C. varying patterns in pitch to match meaning in words D. not worrying about it

A. recording speeches C. varying patterns in pitch to match meaning in words

It is important for speakers to remember that gestures should A. be choreographed B. not distract from the message C. appear natural D. be suited to the audience

B. not distract from the message C. appear natural D. be suited to the audience

Ramone was self-conscious about his accent when giving speeches and was afraid some people in his audience would make fun of his dialect. Which of the following recommendations would help Ramone? A. dialect really does not affect audiences, so do not be concerned B. remember that no dialect is better or worse than another C. if the dialect is heavy, continue working on it for audiences not familiar with it D. don't worry, it is up to the listener to understand a speaker's dialect

B. remember that no dialect is better or worse than another C. if the dialect is heavy, continue working on it for audiences not familiar with it

When managing a question-and-answer session, remember that it is all right to A. quarrel with an audience member who attacks your position B. stop a questioner's extended monologue C. offer to get the answer for a question to which you do not know the answer D. admit that you do not know the answer to a question

B. stop a questioner's extended monologue C. offer to get the answer for a question to which you do not know the answer D. admit that you do not know the answer to a question

Although they are widely accepted in everyday conversation, ____ ____ distract listeners and take away speaker credibility. A. hand gestures B. vocalized pauses C. silent pauses

B. vocalized pauses

While listening to Garth give his speech, some audience members were unsure whether he said "share" or "chair." What area of delivery does Garth need to work on? A. inflection B. rate C. articulation

C. articulation

When delivering a speech from memory, speakers must remember to A. look out the window B. read from the outline they have prepared C. concentrate on communicating with the audience D. speak impromptu E. look at a point above the audience to aid concentration

C. concentrate on communicating with the audience

A manuscript delivery would appropriate in which of the following situations? A. a markerting proposal for a potential client B. a report to a class about a completed research project C. an acceptance award at the Oscars D. a governor's address to the legislature

D. a governor's address to the legislature

Rank from first to last the five-step method for improving delivery. A. prepare speaking notes and practice with them B. polish and refine delivery in front of a mirror C. go through a preparation outline aloud D. prepare a speaking outline E. do a dress rehearsal that attempts to replicate the speaking situation

D. prepare a speaking outline C. go through a preparation outline aloud A. prepare speaking notes and practice with them B. polish and refine delivery in front of a mirror E. do a dress rehearsal that attempts to replicate the speaking situation

In the United States, speakers may not be seen as dishonest if they fail to make adequate ____ contact.

eye