Chapter 18 Management
Group is any number of people who:
(1) interact with one another (2) are psychologically aware of one another (3) perceive themselves to be a group
Cross-Functional Team
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Formal Groups
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Self-Managed team
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Why managers should study groups:
1. Exist in all kinds of organizations 2. Form in all facets of organizational existence 3. Cause either desirable or undesirable consequences 4. Raise the probability of causing desirable consequences
Benefits from Informal Group Membership
1.) Perpetuation of social & cultural values 2.) Status and social satisfaction 3.) Increased ease of communication 4.) Increased desirability of the whole work environment
Work Teams
>>Special Purpose and Self-Managed Teams
Problem-Solving Team
A team that gets together to solve a problem
Reasons for establishing committees
Allow organization members to exchange ideas Generate suggestions and recommendations Develop new ideas to solve problems in the Company Assist in the development of organizational policies
Types of Formal Groups
Command groups and Task groups
Stages of Team Development
Forming Storming Norming Performing Adjourning
why Managers use committees
Improve quality of decision making Encourage expression of honest opinions Increase participation of members decision-making Ensure representation of important groups in decision-making
Team is a group whose members:
Influence one another toward the accomplishment of objective(s)
Homan's Model
Management should pay attention to informal groups and make modifications to work rules or procedures because of what happens in the informal group
Types of Teams in Organizations
Problem-Solving Teams Self-Managed Teams Cross-Functional Teams
Stages of Formal Group Development
The Acceptance Stage The Communication & Decision-Making-Stage The Group Solidarity Stage The Group Control Stage