Chapter 2 lessons 3 'n 4

Warranty

A company's or a stores written agreement to repair a product or refund your money if the product doesn't function properly

Snell

A nonprofit Foundation

Advertising

A written or spoken media message designed to interest consumers in purchasing a product or service

Consumer advocates

Are people or groups whose sole purpose is to take on Regional , National, and even International consumer issues

Active ingredients

Are the most important, they're the ones that make the product effective

To protect yourself from Health fraud you can do

Check out the products or Services claim with a Doctor or other health professional. Talk to family and friends to get their opinion. Check with the Better Business Bureau to see if there have been complaints about the product or service. Check with a professional Health Organization about the claim. The American Heart Association for example, will be Familiar with health fraud related to heart disease treatment.

Fourth step in the decision-making process

Consider values

If you experience a serious problem with a healthcare professional you can

Contact organization such as the American Medical Association or a State Licensing Board for help

Some criteria used to judge Health Products

Cost and quality, features, warranty, safety, recommendations

To evaluate health information or Services, ask yourself these questions

Does this information come from a valid source? Does the cervix comes from a respected provider? if the source is a website, who pays for the site? Is it a reputable organization? what is the purpose of the site?

6th step in the decision-making process

Evaluate the decision

Fifth step in developing a action plan

Evaluate your progress by establishing checkpoints

Bandwagon technique

Example: Group of people using a product or service Hidden message: everyone is using it, and you should too

Testimonial technique

Example: people for whom a product has worked Hidden message: it works for them, so it will work for you , too .

Good Times technique

Example: people smiling and laughing Hidden message: the product will add fun to your life

Rich and Famous Technique

Example: product displayed inexpensive home Hidden message: it will make you feel rich and famous

Free gift technique

Example: redeemable coupons for merchandise Hidden message: Is too good a deal to pass up

Great Outdoors technique

Example: scenes of nature Hidden message: if it's associated with nature it must be healthy

Refusal strategy step 2

Explain why

Malpractice

Failure by a health professional to meet accepted standards. Occasionally, a healthcare professional may fail to provide adequate treatment and may be guilty of this

2 effective ways to sharpen your consumer skills and buying Health Products

Freedom Park Naples, and doing some comparison shopping before you buy

The Better Business Bureau

Handles complaints about local Merchants. It's basic services are dispute resolution and Truth in advertisong complaints

Places also guilty of Health fraud

Health clinics that provide miracle cures for ailments professional treatments, such as microwave and cancer cells

Third step in developing an action plan

Identify sources of help and support

Product labels give you

Important information about what a product contains . Carry the product names, it's intended use, directions, warnings, Manufacturers information, and the amount in the container

Comparison shopping

Judging the benefits Of different products by comparing several factors, such as quality, features, and cost

Refusal strategies step 5

Leave if necessary

Second step in the decision-making process

List the options

Second step in developing an action plan

List the steps you will take to reach your goal

Fifth step in the decision-making process

Make a decision and act on it

Being a health literate consumer

Means being aware of these messages and knowing how to evaluate them

American National Standards Institute (ANSI)

Monitor safety standards for helmets and other protective equipment

Refusal strategies step 3

Offer alternatives

* Advertising

Probably the most important influence you need to be aware of as a consumer

Consumer product safety Commission

Recalls dangerous products

FDA

Responsible for ensuring that medicines are safe, effective, and properly labeled

6th step in developing an action plan

Reward yourself for achieving your goal

Refusal strategies step 1

Say no in a firm voice

4th step in developing an action plan

Set a reasonable time frame for achieving your goal

First step to developing an action plan

Set a specific realistic goal and write it down

Health consumer

Someone who purchases or uses Health Products or services

Refusal strategies step 4

Stand your ground

First step in the decision-making process

State the situation

Underwriters Laboratories (UL)

Test and certifies products such as electrical appliances and fire hydrant

Consuming Union

Test products and inform the public about potential problems. Are part of the consumer Advocates group

Health fraud

The sale of worthless products or services that claim to prevent disease or cure other health problems

3 you can do to strengthen your interpersonal communication

Use I messages to express your feelings, communicate with respect and caring, be an active listener

Third step in the decision-making process

Weigh the possible outcomes

Two areas particularly susceptible To health fraud

Weight loss and beauty products

To check for health fraud look for claims like

▪︎Secret formula ▪︎Miracle cure ▪︎overnight results ▪︎ all natural ▪︎hurry, this offer expires soon