Chapter 2 The Basic of Business Writing

Which of the following are steps involved in the prewriting phase of the writing process? -Drafting -Researching -Analyzing -Editing -Anticipating -Adapting

-Analyzing -Anticipating - Adapting

Using a systematic process and practicing writing can help a business writer become better at which writing skills? Check all that apply. -Focusing on the concerns of the audience -Focusing on the writer's thought process -Being entertaining -Being purposeful

-Focusing on the concerns of the audience -Being purposeful

Which of the following are steps involved in the drafting phase of the writing process? Check all that apply. -Anticipating -Proofreading -Organizing -Drafting -Editing -Researching

-Organizing -Drafting -Researching

Which of the following are steps involved in the revising phase of the writing process? Check all that apply. -Proofreading -Drafting -Analyzing -Editing -Evaluating -Researching

-Proofreading -Editing -Evaluating

Which of the following are qualities of successful business writing? Check all that apply. -Entertaining -Focused on the writer's thought process -Purposeful -Focused on the concerns of the audience

-Purposeful -Focused on the concerns of the audience

Which of the following are qualities of successful business writing? Check all that apply. -Focused on conveying the needs of the writer -Purposeful -Concise and to the point -Entertaining

-Purposeful -Concise and to the point

Experts suggest that _______ of your time should be spent on the drafting phase.

25 percent

Experts suggest that ______ of your time should be spent on the revising phase.

50 percent

You are writing a memo to staff members outlining the solution to a lingering problem. You consider the appropriate tone and word choice to win approval for your solution. -Anticipating -Adapting -Analyzing

Adapting

You prepare notes for a staff meeting to present potential solutions to the lingering problem. You consider several key agenda items to include. -Adapting -Anticipating -Analyzing

Analyzing

You are writing a memo to staff members outlining the solution to a lingering problem. Some are intimately familiar with the problem; others are not. You consider what the staff members know and how they might react to the proposed solution. - Anticipating - Analyzing - Editing

Anticipating

Jeanine, I want you to write the report because I'm too tired, and I want to go spend time with my family. Plus, you are a better writer than I am. - Purposeful - Economical - Audience Oriented

Audience Oriented

Look at the problem from the perspective of the audience instead of your own. -Persuasive -Audience oriented -Economical -Purposeful

Audience Oriented

Mr. Hernandez has asked you to make a presentation on the new HR benefits package options. Last week you researched the benefits options and created an outline for your presentation. You sit down at your desk and begin to create your presentation visuals and talking points. This step in the writing process is the ________ phase.

Drafting

Hi Leslie. Do you think we need to order more printer paper? Do you want to meet for lunch today? I'm going to check and then let you know, unless you have time to check yourself. - Audience Oriented - Purposeful - Economical

Economical

I see that there appears to be an absolutely unfamiliar potential client requesting to converse with you in the upcoming afternoon interval. Would you prefer that I reject his request because you are already experiencing an overload of professional work demands? -Economical -Purposeful -Persuasive

Economical

Present your ideas in a clear and concise manner. -Persuasive -Audience oriented -Purposeful -Economical

Economical

After completing your first draft, you will check the message for clarity, conciseness, tone, and readability. - Evaluating - Editing -Proofreading

Editing

As you read through the draft of your message, you consider whether parts of your message should be rearranged to make your point more effective. - Proofreading - Evaluating - Editing

Editing

True or False: Business messages should stretch ideas to make the message appear longer.

False

True or False: In business messages, the quantity of words enhances the quality of the message.

False

You gather data on standard hiring practices for a report needed by the HR department. You notice similarities and trends that you would like to highlight. You sit down at your computer and consider how you will order and present the data most persuasively. This is the ______ phase of the writing process.

Organizing

You read carefully, checking grammar, spelling, punctuation, and formatting. -Proofreading -Editing -Evaluating

Proofreading

Identify the problem you are trying to solve or the information you are trying to convey, and then develop a strategy to address that need. -Persuasive -Audience oriented -Purposeful -Economical

Purposeful

True or False: Conciseness and clarity are what count in business.

True

As you review your draft you find you need more information in a key area. This action should have been done in the _______ phase of the writing process.

researching