Chapter 3 Business Ethics

Which of the following is not a question you need to ask when you suspect that workplace bullying has occurred?

????????

Which of the following has been identified by the Ethics Resource Center as being one of the leading forms of observed misconduct in organizations?

Abusive behavior

________ means the message has a tendency to mislead, confuse, or deceive the public.

Implied falsity

Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?

Performance probation

An employee sorts through a competing business's trash to see if there are any documents that could reveal secret information. This is a misuse of

corporate intelligence.

The first step toward understanding business ethics is to

develop ethical-issue awareness.

Affirmative action programs

involve the recruitment, hiring, promotion, and training of qualified individuals.

An activity is probably ethical if it

is approved of by most individuals in the organization and is customary in the industry.

When a restaurant claims that it sells the world's best cup of coffee, it could be accused of

puffery.

An interchange of giving and receiving in social relationships is known as

reciprocity.

An ethical issue is a problem, situation, or opportunity

requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical.

Which of the following statements is most correct?

Affirmative action programs involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics.

_____ is the offering of something of value in order to gain an illicit advantage.

Bribery

is associated with a hostile workplace where someone considered a target is threatened, harassed, belittled, or verbally abused.

Bullying

What type of fraudulent activity involves an employee who assists a consumer in fraud?

Collusion

What type of fraud involves intentional deception on the part of an individual or group in order to derive an unfair economic advantage over an organization?

Consumer

Which of the following is not a side-effect of being the victim of workplace bullying?

Corporate intelligence

What type of fraudulent activity could involve a consumer staging an accident to seek damages?

Duplicity

_____ are used to obtain or retain business and are not generally considered illegal in the U.S.

Facilitation payments

is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.

Fraud

________ is associated with a person who is crafty or understands right/wrong behavior but uses tricks to obtain an unfair advantage.

Guile

_____ is an important element of virtue and means being whole, sound, and in unimpaired condition.

Integrity

Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?

Intellectual property rights

Which of the following is true regarding abusive and intimidating behavior?

Not everyone agrees on what constitutes abusive behavior.

Which of the following is one of the three criteria that must be met to constitute a hostile work environment?

The conduct was unwelcome.

The _____ makes it illegal for individuals, firms, or third parties doing business in American markets to "make payments to foreign government officials to assist in obtaining or retaining business."

U.S. Foreign Corrupt Practices Act (FCPA)

Optimization is defined as

a trade-off between equity and efficiency.

Conflicts of interest exist when employees must choose whether to

advance their own personal interests, those of the organization, or those of some other group.

A secret agreement between two or more parties for a fraudulent, illegal, or deceitful purpose is known as

collusion.

Prior to the financial meltdown, bond ratings agencies were accused of having _____ because they were paid by the organizations that they rated. The organizations would shop around for the agency that gave them the best rating.

conflict of interests

A(n) _______ requires an individual to choose ​among several actions that have negative outcomes.

ethical dilemma

Issues related to fairness and honesty may arise because business is sometimes regarded as a

game governed by its own rules rather than those of society.

War metaphors are common in business. This kind of mindset can be dangerous for business leaders because

it may foster the idea that honesty is unnecessary in business.

Mr. Smith told his client, Mr. Jabar, who was not an IT expert, that the new software systems were much better than his existing ones. To convince Mr. Jabar, Mr. Smith used a great deal of technical jargon that his client did not really understand. Mr. Smith did this intentionally to confuse Mr. Jabar. This is an example of

noise.

Ethical issues in business typically arise because of conflicts among individuals' morals and

the core values and culture of the organizations where they work.

Accountants must abide by a strict code of ethics that defines their responsibilities to

their clients and to the public interest.

A company can be sued for discrimination if it

uses age as a hiring or firing criterion.

The ethical decision-making process begins

when stakeholders trigger ethical issue awareness and individuals openly discuss it with others.

The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people

who are 40 and over.

Which of the following describes a dual relationship? ​

​A personal, loving, and/or sexual relationship with someone with whom you share professional responsibilities