Chapter 4 & 6

Identify which of the following would classify as Internet plagiarism

-Copying full article content from internet sites and presenting it as your own -Copying and pasting information from a website without giving proper credit -Buying research papers online and submitting them as your own

Which of the following are reasons a business should be managed ethically?

-To maintain a good reputation -To attract customers -To avoid lawsuits

Rank the following jobs according to their importance in influencing the implementation of ethical standards. List the most influential on top.

-Top management -Supervisor -Full-time co-workers -Part-time co-workers

small companies started by entrepreneurs may grow into large corporations that employ thousands of people. Match the entrepreneurs below the corporations they developed.

-amazon= jeff bezos -avon= david mcconnell -kodak= george eastman -facebook= mark zuckerberg -starbucks= howard schultz

when starting a small business, government agencies such as the Small Business Administration (SBA), the Farmers Home Administration, the Economic Development Authority, and the Minority Business Development Agency are possible sources of:

-capital -information

a good business plan is between 25 and 50 pages long and take many months to write. A comprehensive business plan will include which of the following?

-executive summary -company background -cover letter

Select the characteristics of an intrapreneur.

-he or she generates profits by leveraging a firm's human financial and physical resources -someone who uses company's resources to launch new products -a creative person who works within a corporation

Compliance-based ethic codes focus on:

-increasing control -penalizing wrong-doers

Companies that try to act in a socially responsible way are likely to focus on such activities as

-increasing the diversity of their workforce -using recyclable packaging -providing safety equipment and training for their workers

Some common causes of small business failure include:

-no experience in that business or industry -starting with too little capital -underpricing or overpricing goods or services

A small business is defined as:

-one that is not dominant in its field -one that meets certain standards of size in terms of employees or receipts -one that is independently owned and operated

Research has shown that companies engaged in corporate social responsibility (CSR):

-retain better employees -enjoy greater employee loyalty -draw more customers

It is possible to get started in business by working in a successful one to learn about it and then:

-suggesting the owner take a partial retirement so you can gradually take over -offering to buy out the owner over time -buying out the current owner all at once

a business plan is a detailed written statement that describes:

-the target market -resources and qualifications of the owners.

Learning from others is a useful way to avoid pitfalls when starting a small business. Some things you may be told would include:

-to hire a good lawyer and accountant -starting with enough money -that finding and retaining good workers is hard

Decisions that are contrary to our sense of right and wrong:

Erode our self- esteem

The U.S. government agency that advises and assists small businesses by providing management training and financial advice and loan is called the:

Small business administration

Himanshu called his large U.S. supplier to ask for an urgent delivery to his firm in Japan, but his request needed the approval of high-level manager in the supplying firm. After 10 minutes browsing the Internet, Himanshu found a small business in the U.S. offering the same product. Seconds later, he was talking to the owner. The shipment left for Japan that day. This example demonstrates:

The advantages small businesses have over large businesses in international trade

True or false: an employee with access to the internet at work, who does personal shopping during work hours is acting unethically.

True

A(n) _____ is hired to assist the owner of a small business while gaining experience.

apprentice

entrepreneurs start a business with the desire to grow the business and generate wealth while micropreneurs start a business that will stay small, allowing them to have a(n) _____ _____ and ability to do the kind of work they want to do.

balanced lifestyle

many businesses believe that they should have an influential and important role in:

building communities

Adam hopes to show the bank lending manager he is meeting with that he is aware of who the target market is, who the competition is, how much money he needs, and exactly how he intends to turn a profit by supplying him with a(n) _____ _____.

business plan

mark recently started a small consulting firm. He is drafting a detailed written statement that describes the nature of the business, the target market, the advantages the business will have over competition, and the resources and qualifications of the owner(s). Mark is writing a(n) _____ ______.

business plan

potential sources of _____ for an entrepreneur are personal savings and government agencies such as the Small Business Administration (SBA), the Farmers Home Administration, the Economic Development Authority, and the Minority Business Development Agency.

capital

_____, _____, _____ is a business's concern for the welfare of society.

concern for the welfare of society

The statement by Patagonia that "A love of wild and beautiful places demands participation in the fight to save them, and to help reverse the steep decline in the overall environmental health of our plant" is an examples of:

corporate policy

A(n) _____ is someone accepting the risk of starting and running a business.

entrepreneur

being self-directed, self-nurturing, action-oriented, and tolerant of uncertainty are all considered characteristics of a(n)

entrepreneur

A(n) _____ team is a group of experienced people from different areas of business who join together to form a managerial team with the skills needed to develop, make, and market a new product.

entrepreneurial

Which of these categories should social audits measure?

environment, product safety, community relations

Getting fired for refusing to support your boss's inflated expense report is a negative consequence of acting _____.

ethically

An organization's managers instill corporate values and _____ in employees by the examples they set.

ethics

the standards of right versus wrong in a society are also called:

ethics

It is important to have a committed workforce because employee _____ cost U.S. based businesses about 5% each year and causes about 30% of all business failures.

fraud

According to some research, three out of five new businesses fail. According, if a business is to have a chance of survival, it is important to first be _____ when dealing with customers.

honest

A company's effectiveness and financial performance are affected by responsible _____ _____ management.

human resource

business _____ are centers that offer businesses int he critical stage of early development low-cost offices and access to basic services such as accounting, legal advise, and secretarial help.

incubators

The unethical activity in which investors use private company information to further their own fortunes or those of their family and friends is called:

insider trading

The use of private information about a company by an employee for personal financial gain is:

insider trading

Which set of ethics codes defines an organization's guiding values, creates an environment that supports ethically sound behavior, and stresses shared accountability.

integrity-based ethic codes

An important reason for a company to maintain its ethical reputation is

it attracts and retains customers

the best way to define a(n) _____ is all consumers with unsatisfied wants and needs who have both resources and the willingness to buy.

market

entrepreneurs who are not interested in stating a mammoth corporation, but rather are interested in a balance between lifestyle and work are called _____

micropreneurs

_____ businesses generate 60% to 80% of the new jobs each year and about 80% of United States workers find their first jobs in this type of business.

small

The _____ _____ is a systemic evaluation of an organization's progress toward implementing socilaly responsible and responsive programs.

social audit

A low cost, efficient way for companies to connect with specific groups and inform them of corporate social responsibility effort is _____ _____.

social media

Corporate social responsibility (CSR) is based on the belief that businesses should be concerned with the welfare of _____ and not only of their owners.

society

Who sets the standards of right and wrong as defined by ethics?

society

True or false: A company that treats employees with respect will usually have employees who respect the company in return.

true

_____ ______ are individuals or companies that invest in new businesses in exchange for partial ownership of those businesses.

venture capitalists

An employee who reported her boss to the SEC for insider trading would be considered a(n) protected by law.

whistleblower