Chapter 4 Quiz Questions

Which of the following statements is true of corporate social responsibility (CSR)? A. The awakening to CSR for most companies happened only after being surprised by public responses to issues that had not previously been a part of their business responsibilities. B. The social contract approach to CSR states that the only obligation of a corporation is to maximize profits for its shareholders. C. The ideology of CSR speaks about doing no harm, fostering trust, and improving "customer confidence in the integrity of the ma rketing exchange system." D. The instrumental approach to CSR states that a corporation has an obligation to society over and above the expectations of its shareholders.

A.

According to Joseph F. Keefe, which of the following is a major trend behind the corporate social responsibility (CSR) phenomenon? A. financial moral hazard B. globalization C. nationalization D. the failure of the industrial sector

B.

Another term for corporate social responsibility (CSR) is ________. A. corporate absolutism B. corporate citizenship C. corporate consequentialism D. corporate ownership

B.

Spark Inc. (SI), a multinational corporation, had reported large losses in the previous financial year. To overcome these losses, the company planned to take the instrumental approach to corporate management. Which of the following best illustrates this approach? A. It uses biodegradable plastic containers in its office cafeteria. B. It uses its resources to enhance the productivity of employees and thus increases profits. [increase profits] C. It provides employees with cab services or gives them fuel allowance. D. It provides employees with healthy meals and has a gymnasium at the workplace

B.

According to the ________ to management, by recognizing stakeholders and not just shareholders, corporations must maintain a long-term perspective rather than simply delivering quarterly earnings numbers. A. instrumental approach B. virtue approach C. social contract approach D. Kantian approach

C.

The term ________ is defined as the actions of an organization that are targeted toward achieving a social benefit over and above maximizing profits for its shareholders and meeting all its legal obligations. A. corporate aggressiveness B. corporate assistance C. corporate conscience D. corporate governance

C.

Which approach to corporate social responsibility (CSR) assumes that there are no external consequences to the actions of the corporation and its managers? A. utilitarian approach B. trident approach C. instrumental approach D. social contract approach

C.

The most famous advocate of the instrumental approach model to corporate social responsibility is the Nobel Prize-winning economist ________. A. Henry Ford II B. Joseph F. Keefe C. Jim Roberts D. Milton Friedman

D.

Which of the following illustrates that a company has failed at implementing corporate social responsibility (CSR)? A. It does not provide stock options for its employees. B. It does not provide flexible working hours to its employees. C. It does not operate in hazardous working environments. D. It does not pay all taxes related to the profitable business operations.

D.

________ corporate social responsibility (CSR) refers to the philanthropic approach to CSR in which organizations target programs that will generate the most positive publicity or goodwill for the organization but which runs the greatest risk of being perceived as self-serving behavior on the part of the organization. A. Altruistic B. Ethical C. Economic D. Strategic

D.