Chapter 4 system and analysis

61. The actor in a use case is generally: a) An external user of the system b) The Project Sponsor c) The Champion d) The Project manager e) The Systems Analyst

An external user of the system

61. Role-playing the use case with actual users is a good way to: a) Identify the use case b) Identify the major steps within each use case c) Identify elements within steps d) Confirm the use case e) Identify the primary actor

Confirm the use case

61. After working with Chris (who is a staff member in the registrar's office) on major steps in the registration process, Maureen (a systems analyst) will: a) Discuss these steps with Thomas, the project manager b) Create data-entity maps c) Create use cases d) Create user interface screens e) Create narrative storyboards

Create use cases

61. Special cases (like customer cancels an appointment or returns an item) are: ____________ a) Frequently overlooked by users b) Described on special 'exception' use cases c) Not of importance at this stage d) Written as exceptions at the bottom of the relevant use case e) Given use case ID's of "SC" (for special case) and a number

Frequently overlooked by users

61. What is probably NOT a part of a Use Case? a) Name b) Number c) Trigger d) Major inputs e) Statement of business value

Statement of business value

61. You might have to go back and adjust the steps in a use case, if ____________ a) There are more than three major inputs to a step b) The steps are of varying size c) The trigger is an external one d) The importance level is 'high' e) The primary actor is an external customer

The steps are of varying size

61. A use case helps: a) Define interview questions b) Clarify ongoing costs for a system c) Identify risks with the project d) Refine project management milestones e) Understand system activities and requirements

Understand system activities and requirements

61. Destination would be described on a use case in which of the following areas? a) Trigger b) Major inputs c) Destination d) Primary actor e) Importance level

b) Major inputs

61. Which of the following is probably NOT a part of most use cases? a) Primary Actor b) Secondary Actor c) Major inputs descriptions d) Major steps performed e) Identification of the trigger

b) Secondary Actor

61. Which of the following is probably NOT a step for writing a use case? a) Identify the use case b) Identify the major steps within each use case c) Identify elements within steps d) Identify the analyst e) Confirm the use case

d) Identify the analyst

61. Which is probably NOT true about building use cases? a) Analysts are involved b) Users are involved c) Major processes are analyzed d) Major costs are analyzed e) External or internal triggers are analyzed

d) Major costs are analyzed

61. Use cases are used to more fully delineate what? a) used in the system b) Resources System boundaries c) System proposals d) Requirements definition e) Data flows

d) Requirements definition

61. A 'temporal' trigger might be which of the following: a) A patient calls to make an appointment with a doctor b) The accounting department needs information for a report c) The human resources department needs a tax withholding form to be filled out by a new employee d) The date changes to the first day of the month e) A new shipping of goods arrives and needs to be added to the inventory

d) The date changes to the first day of the month

61. Which is NOT true of use cases? a) They are formal ways of representing how a business system interacts with its environment b) They illustrates the activities that are performed by the users of the system c) They can be thought of as an external or functional view of a business process d) They illustrate what starts (or triggers) an event, all the people that are involved, and how the system provides value e) They sometimes are called 'business scenarios' (although 'use case' is generally preferred)

d) They illustrate what starts (or triggers) an event, all the people that are involved, and how the system provides value

61. Ralph wants to illustrate how a system interacts with the environment. The best solution for him would be to use a ________: a) Requirements flow chart b) Storyboard c) HIPO chart (hierarchy, input, process, output) d) Use case e) Gantt chart

d) Use case