Chapter 5: Beyond the World of Words

All of these statements provide good advice for improving nonverbal communication EXCEPT:

Try to interpret a person's nonverbal communication independent of culture or setting

Based on lecture, which one of the following is NOT an example of nonverbal communication?

-piercings and tattoos -colors you choose to wear -your scent -your personal space (these are all examples of nonverbal communication)

As noted in lecture, nonverbal cues carry approximately __________ of a message's communication value.

2/3

As noted in lecture, the following nonverbal techniques are recommended when resolving conflict EXCEPT

If unsure about the other person's nonverbal cues, interpret these cues based on your own experiences.

​Based on lecture, which statement about nonverbal characteristics is NOT true?

Not all nonverbal communication has message value or meaning.

​In some military academies, such as West Point, using ________ is a recognized method of stripping a cadet of personhood if he or she is perceived as having broken the academy code.

Silence

In Bruno's car, he has many bumper stickers and several souvenirs from all the road trips that he has made in that car. What are Bruno's personal items examples of?​

artifacts

The personal objects we use to announce our identities and heritage and to personalize our environments are known as:​

artifacts

​Verbal communication and nonverbal communication are similar in all of the following respects EXCEPT:

both are perceived as equally believable.

Having to wait to see a physician or attorney, even if you have an appointment, conveys the message that the physician's time is more valuable than yours. This is an example of the importance of ________ in nonverbal communication.​

chronemics

Raul came to the United States from Mexico three months ago and he is still having trouble understanding Americans' tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class a while after class has started. Raul's confusion about American pace of life is based on which aspect of nonverbal behavior?​

chronemics

The sense of touch is

haptics

Kandoor has a hard time pronouncing some English words, because his first language is so different from English. Kandoor is having some problems with:​

paralanguage

When Mark and Cindy fight, Mark knows when Cindy is really upset, because every time Mark will ask if something is wrong, Cindy will scream "Everything is fine!" Mark knows that because she is screaming, her ________ indicates that she is mad.​

paralanguage

Cosmetic surgery and eating disorders are associated with ________, one type of nonverbal behavior.​

physical appearance

Six-year-old Timmy did not get a toy from the supermarket that he really wanted. He refuses to sit near his mom or even hold her hand when he walks to the car. He is using his ________ to indicate his anger.

proxemics

Morgan is a teacher and wants to make sure that her students respect one another. She has a rule that if a student wants to talk, then the student must raise his/her hand before speaking. This rule helps to

regulate interaction

Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational-level meanings?

responsiveness

In many Eastern cultures, silence indicates:​

thoughtfulness

Paralanguage is communicated through all of these EXCEPT:​

vocabulary