Chapter 5 HRSM 344

What is true of companies that use a "lead-the-market" pay strategy?

They pay more than the current market wages for a job

Why is temporary employment popular with employers?

It gives employers flexibility in operations

An HR manager hires 50 employees in five months. He used different sources of recruitment to recruit these employees. He wants to know which kind of source delivered the most new hires for the money. To answer that question, the manager should determine the

cost per hire

Forecasting can use statistical or __________ methods.

judgment

Quincy is the HR manager who is preparing for the launch of a new product line. The company needs to know how many new customer service representatives to add to help customers with questions and concerns about the existing and new products. To guide the company, Quincy needs information about the number of employees currently providing customer service, the number likely to be in those jobs next year, and the number expected to move to other positions in the organization. The information will be easier to organize and interpret if Quincy uses a(n)

transitional matrix

nepotism

An HR manager recruits her cousin as production manager in the company. This move results in resentment among several of the company's employees. By hiring her cousin, the manager has engaged in the practice of hiring relatives, called

Which of the following recruitment sources should the university use to fill its 200 positions?

Because the university has a large number of entry-level positions to fill, social media is the best way to reach a large audience of potential job seekers This approach is easily accessible to potential applicants and affordable for the university

Identify the similarity between the natural attrition and early retirement strategies for reducing a labor surplus.

Both strategies yield slow results for an organization

__________ formally lay out the steps employees may take to appeal an employer's decision to terminate them

Due-process policies

1st step in planning process

The first step in the planning process is forecasting. The primary goal is to predict areas in the organization where there will be future labor shortages or surpluses.

Thomas, a supervisor at Thorax Inc., realizes that a couple of months from now, he might experience a skilled labor shortage for approximately two weeks due to increased demand for the company's products. Which option would be best for dealing with this labor shortage?

Thomas should encourage employee overtime because it helps to increase productivity for a short period of time

After forecasts of labor demand and supply are known, what comes next in the planning process? (2nd step)

goal setting and strategic planning Once forecasts for labor demand and supply are known, the second step in HR planning is goal setting and strategic planning.

Which of the following recruitment sources should the university avoid using to hire for its entry-level positions?

headhunters Headhunters are used to fill executive positions Unlike other sources, they operate almost exclusively with people who are currently employed.

Emily is an HR manager. She forecasts the labor demand and concludes that, due to a temporary decline in product demand, there will be a labor surplus after six months. Considering the length of time she has to implement the strategy, which strategy would best help Emily deal with the labor surplus?

hiring freeze Since Emily has six months in which to implement a strategy, a hiring freeze would be her best option for reducing a surplus The results of a hiring freeze are slow to take effect

Statistical methods are excellent for capturing what type of data?

historical trends Statistical methods are excellent for capturing historic trends in a company's demand for labor, and under the right conditions they give predictions that are much more precise than those that could be achieved through the subjective judgments of a human forecaster

Jake applied for a job at Texco Inc. because his friend Chad, who is a manager there, told him to do so. In this scenario, Jake is a(n)

referral