Chapter 5 Reading Quiz
True or false: Servant leadership has been hailed across the board as the most promising leadership style for large companies.
False: The concept of servant leadership has detractors as well as adherents.
True or false: Authentic leaders are inconsistent in their values, their beliefs, and their actions.
This is false. Authentic leadership is grounded in the principle found in the familiar adage "to thine own self be true." Authentic leaders exhibit a consistency between their values, their beliefs, and their actions.
True or false: Although most people purport to judge others by their merits, research shows that implicit prejudice often distorts their judgments.
This is true. Although most people purport to judge others by their merits, research shows that implicit prejudice often distorts their judgments. The insidious nature of implicit prejudice lies in the fact that one is by nature unconscious of it.
True or false: One's ethical judgments are negatively affected by conflicts of interest.
This is true. One's ethical judgments are adversely impacted by conflicts of interest.
A leaders who's primary motivation is to help others can best be described as _________ leaders
servant
Which of the following does not describe a servant leader?
y: The leader's primary role is to communicate to others. n: The leader acts as a steward, holding the organization's resources in trust for the greater good. h: The leader helps to foster each person's emotional and spiritual health and wellness. n: The leader is able to understand others' feelings and perspectives.
"The first imperative is to be a trustworthy person, and that depends on both one's character and competence." This belongs to the ______ level of Covey's principle-centered leadership model.
personal
Plato and Kant believed mature moral judgment was a ________ process.
rational
The four generations of values identified by Zemke include each of the following except _____.
y: Gen Xers n: Techies y: Millennials y: Veterans
Which of the following is not part of the concept of moral potency?
y: Moral ownership y: Moral courage y: Moral efficacy n:Moral justification
All of the following except which describe the interpersonal behaviors of ethical leaders?
y: They are hardworking and helpful. y: They value their relationships with others and actively work to maintain them. y: They focus on the positive not the negative. n:They articulate a consistent ethical vision.
An individual who tells his superiors that he is responsible for completing 90% of the work done by his group is probably guilty of which type of bias?
Overclaiming credit
Values that refer to modes of behavior are called ___ values.
instrumental
The term ______ ethical leadership refers to leadership behavior enacted by individuals who take action to maintain ethical standards in the face of questionable moral behaviors by higher ups.
upward
Constructs representing generalized behaviors or states of affairs that are considered by the individual to be important are known as
values
Which of the following is not one of the four qualities of leadership identified by Bennis and Goldsmith? (vision, consistency, integrity, empathy)
values
Over _______ is currently invested in mutual funds that focus on companies that demonstrate commitment to the environment, ethics, and social responsibility.
$2 trillion
Even in purely economic terms, in 2010 the Association of Certified Fraud Examiners estimated that businesses around the world lose Blank______ every year to fraudulent activity.
$2.9 billion
The Association of Certified Fraud Examiners estimates that globally businesses lose how much each year due to fraudulent activity?
$2.9 billion
All of the following except which are characteristics most often associated with servant leadership?
- listening - empathy - healing - awareness - persuasion - conceptualization - foresight - stewardship - commitment to others' growth - building community not: legitimacy
The notion of 'do what you want others to do to you' refers to which type of thinking?
Care-based
Which type of bias is present when an individual encourages his client to purchase a product that may not be right for the client, but that would earn the individual a hefty sales commission?
Conflict of interest
True or false: Studies show that predictions of ethical behavior are generally consistent with actual behavior.
False; Social psychologist Ryan Brown has found that while predictions of behavior are generally consistent with personal values, they are often not consistent with actual behavior.
In contrast to previous generations, which group believes that leaders have to earn their positions, not be given them based on seniority?
Gen Xers
The group of workers identified by Zemke as entrepreneurial individuals who embrace change and take a free agency approach to their jobs are the ______.
Gen Xers
A boss who exaggerates her anger at an employee's mistake to 'teach a lesson' is demonstrating which type of leadership?
Inauthentic
The question of whether you should tell authorities that your spouse has a highly contagious and dangerous disease or protect her privacy is an example of which ethical dilemma?
Individual versus community
_____ doubt the wisdom of traditional racial and sexual categorizing and seek seeking teamwork, security, and work-life balance as they move into the workplace.
Millennials
Which of the following is true about the dual-process theory of moral judgment proposed by Joshua Greene?
Moral judgments concerned primarily with "rights" and "duties" are made by automatic emotional responses.
When we overestimate the quality of our own work and contributions to our team, we are showing which type of bias?
Overclaiming credit
Which of the following is an assumption of Theory Y?
People are intrinsically motivated by their work.
Which type of thinking can be characterized as 'following the highest principle or duty'?
Rule-based
Which type of leadership can best be described as literally involving serving others?
Servant
Which of the following is a criticism of servant leadership?
Servant leadership suggests that serving others is an end to itself rather than a means to other organizational goals.
Deciding how to balance spending time with your children versus making a bigger commitment to your career is an example of which type of dilemma?
Short-term versus long-term
Avolio and his associates have defined ethical leadership as having eight core components.
This is false. Although some people might consider the phrase ethical leadership to be redundant, Avolio and his associates have defined ethical leadership as having two core components: the moral person and the moral manager.
True or false: It is important for leaders to internalize a strong set of ethics.
True: Leaders who do not honor truth themselves do not inspire it in others.
True or false: Leaders sometimes fail as a result of a lack of fit between their personal values and those of the organization.
True: One reason why leaders fail is due not to a lack of competence but rather to a misalignment between personal and organizational values.
When organizational leaders fail to embrace and enforce ethical standards and norms and even condone misbehavior, the organization has which type of climate?
Unethical climate
When someone tries to justify their behavior by claiming it was caused by someone's else's action, the individual is using ___.
attribution of blame
________ _______ represents an organization's purpose, guiding principles, basic identity, and most important values.
core ideology
The fortitude to face risk and overcome fears associated with taking ethical action refers to moral
courage.
Nazi concentration camp guards who absolved themselves of responsibility for their actions by saying they were merely following orders were using
displacement of responsibility.
A researcher who ask subordinates to speculate whether they think their manager would be likely to act unethically is using a _____ reputation approach to measuring leader integrity.
dubious
Which type of approach should subordinates use when assessing managerial integrity?
dubious reputation
Leaders who show they understand the world as we see and experience it show ______.
empathy
Principles of right conduct or a system of moral values are referred to as ______.
ethics
Prejudice that occurs without the individual's awareness refers to _______ prejudice.
implicit
A manager who chooses a job applicant who is more like herself rather than another applicant who is not like her is demonstrating _______ _______.
in-group favoritism
When an individual shows a systematic pattern of acts of kindness towards people who are like them, they are demonstrating _______ ______.
in-group favoritism
Which of the following is not a benefit of having a strong ethical climate?
n: Increased organizational costs and complexity y: Greater trust and improved collaboration y: Improved social standing y: Greater market share
Research shows that the relationship between how we think we should act and our actual behavior is
often inconsistent.
All of the following are true of Theory Y except
t: people are motivated to work for the personal growth it provides. t: people take pride in their organization. t: there is a sense of respect for a job well done. f: people are not naturally industrious.
The direction of communication at Enron can best be described as ___.
top-down
Which of the following is not one of the 'fronts' of leadership action important to establishing an ethical organizational climate?
y- formal ethics policies and procedures y- core ideology y- integrity y- structural reinforcement y- process focus n- structural realignment
Which of the following is not characteristic of a cult?
y: Charismatic leadership y: A compelling and totalistic vision y: A conversion process n: A lack of a common culture
Which of the following is not one of the four general categories of attitudes and behaviors associated with ethical leadership and ethical role models?
y: interpersonal behaviors y: basic fairness y: ethical actions and serl-expectations y: articulating ethical standards n: personal behaviors
Principle-centered leadership suggests a fundamental interdependence between all of the following levels of leadership except
y: personal y: interpersonal y: managerial y: organizational n: impersonal
Which of the following is not true regarding personal values and organizational values?
yes: Employees with values similar to the organization are generally more satisfied with their jobs. yes: Leaders may fail because of a misalignment between their personal values and those of the organization. T:The values of top leaders can often be a better source of a information about how an organization operates than its stated values. F: An individual leader's personal values are unlikely to play a significant role in an determining team values.
Which of the following is not a description of the moral person as defined by Avolio?
yes: honest, fair, open no: available
