Chapter 7 Behavior in Organizations

Pleasurable stress that accompanies positive events is called

eustress

The primary institutional programs for managing stress include all of the following EXCEPT:

exercise

If Jennifer is facing stress in her daily life, psychological consequences could include all of the following EXCEPT:

headaches

Medical, psychological, and behavioral responses to stress are primarily

individual consequences

Burnout

is most frequently found among high achievers

Life trauma differs from life change in all of the followings ways EXCEPT:

it has a longer-term focus

Research on Holmes and Rahe's Life Change Scale shows that

this scale has received only mixed support.

Common dimensions of a person's life that are not tied specifically to wor include all of the following EXCEPT:

working hours

If you were conducting a workshop on Time Management, you should suggest all of the following steps EXCEPT:

create and manage impressions

high wor stress, usually, results in _____ job performance.

decreased

Unpleasant stress that accompanies negative events is called

distress

A moderate degree of wor load-related stress can

stimulate energy and motivation.

All of the following are signs of burnout EXCEPT:

strenuous exercise

Family, friends, and co-wor ers have always described JoAnna as a very optimistic person. In general, people li e JoAnna

tend to handle stress better

Which of these defines stressors?

Anything that induce stress

_____ consequences of too much stress at wor are smo ing and alcohol abuse.

Behavioral

Which of the following is an example of distress?

Excessive pressure to perform

In which stage of the general adaptation syndrome do people give up because they can no longer cope with the stressor?

Exhaustion

Which of the following is NOT a characteristic of a Type B person?

Highly motivated

Which of the following types of conflict results from conflicting demands from different sources within the same role?

Intrarole

Role conflict and role ambiguity can be reduced by which individual strategy for stress management?

Learning to say no

Which of the following is a basic cause of stress in organizations?

Physical demands

Which of these is a set of expected behaviors associated with a particular position in a group or organization?

Role

Which of these is NOT an example of role demand stressors?

Role commitment

Which of these is caused by contradictory and competing time commitments between a boss and a spouse?

Role conflict

Which of the following is NOT an example of a collateral program?

Shift work

Which of the following is classified as the most stressful job?

Surgeon

Stress is defined as an individual's adaptive response to a stimulus.

True

_______ people are less competitive, less committed to work , and have a weaker sense of time urgency.

Type B

Sara just started wor at ABC Manufacturing. During the first wee , she saw poor job description and vague cues from her cowor ers. This can cause role

ambiguity.

All of the following wor attitudes relate to stress EXCEPT:

absenteeism

All of the following work attitudes relate to stress EXCEPT:

absenteeism

All of the following are direct organizational consequences of stress EXCEPT:

accident proneness

Medical consequences of stress include all of the following EXCEPT:

accident proneness

Life traumas include all of the following EXCEPT:

aggression

In the _____ stage of the general adaptation syndrome, people wonder how to cope with stressors.

alarm

The general adaptation syndrome (GAS) identifies three stages of response to a stressors:

alarm, resistance, exhaustion

In his new job, Chris is facing a situation where tas demands are too low. He barely has couple hours of work in a full day duty. This can cause Chris to

become bored.

Work-life relationships that are separate from wor include all of the following EXCEPT:

career goals

All of the following are examples of an interpersonal demand stressor EXCEPT:

job security

Brianna is interested in learning about the relaxation techniques for coping with wor stress. You can tell her that relaxation techniques for coping with work stress include all of the following EXCEPT:

making a "to do" list

Behavioral consequences of organizational stress include all of the following EXCEPT:

negative changes in attitudes

If Rohan is feeling discrepancies between role requirements and his personal values, it is called _____ conflict.

person-role

An example of a(n) _____ demand organizational stressor is a poorly designed office that doesn't allow a wor er adequate privacy.

physical

All of the following are true about the general adaptation syndrome model EXCEPT:

prolonged exposure to stress results in a greater tolerance for future stress.

Ruth was labled as a typical Type A individual. This classification for Ruth could be based on all of these EXCEPT:

relaxed approach to life.

When a manager gives an employee several major assignments to complete on a strict deadline, _____ is likely to occur.

role overload