Chapter 7: Leadership Behaviors

The verbal 360-degree technique

10-15 superiors, peers, and direct reports are asked to share a target individual's strengths and areas of improvement as a leader in phone or face-to-face interviews.

Which of the following statements on 360 feedback in organizations is NOT true?

360 degree feedback systems are designed to make comparisons between people.

Leadership pipeline

A useful model for explaining where leaders need to spend their time, what they should be focusing on and what they should be letting go, and the types of behaviors they need to exhibit as they move from first-line supervisor to functional manager to chief executive officer.

Multirater feedback

Another term for 360-feedback.

Employee-centered dimensions

Are behaviorally similar to the consideration dimension of the various Ohio State questionnaires. These are also leader supported and interacted.

Goal emphasis

Are behaviors concerned with motivating subordinates to accomplish the task at hand.

Work facilitation

Are behaviors that are concerned with clarifying roles, acquiring and allocating resources, and reconciling organizational conflicts.

Research at the University of Michigan assumes that job-centered and employee-centered behaviors are

At opposite ends of a single continuum of leadership behavior.

Job-centered dimensions are

Both goal emphasized and work facilitated.

Interaction facilitation

Concerns those behaviors where leaders act to smooth over and minimize conflicts among followers.

Competency models

Describe the behaviors and skills needed for organizational success.

Impoverished management

Exertion of minimum effort to get required work done is appropriate to sustain organization membership.

Which of the following building blocks of leader behavior is/are easiest to change?

Experience.

Criteria

Good leaders check to see whether a delegated task was accomplished in a satisfactory manner.

Behavior

Good leaders effectively communicate their expectations concerning a delegated task.

Knowledge

Good leaders understand when and to whom a particular task should be delegated.

At which organizational level would an individual need allocate capital to maximize business success?

Group manager.

Leader support

Includes behaviors where the leader shows concern for subordinates.

In the context of the contagion effect, research on 360-degree feedback in organizations hows that

Individuals who work for superiors receiving above-average ratings from others are likely to receive above-average ratings themselves.

How much a leader emphasizes meeting work goals and accomplishing tasks is called?

Initializing structure.

Framing

Is the leadership competency of helping a group or community recognize and define its opportunities and issues in ways that result in effective action.

Community leadership

Is the process of building a team of volunteers to accomplish some important community outcome and represents an alternative conceptualization of leadership behavior.

In which country is 360 degree feedback unlikely to be effective?

Japan.

Early research on leader behavior at Ohio State University was completed using a questionnaire called the

Leader Behavior Description Questionnaire.

A company interested in building teams and getting results through others should look for a leader with good __________ skills.

Leadership.

Mobilization

Refers to the leadership competency of engaging a critical mass to take action to achieve a specific outcome or set of outcomes.

The leadership versatility approach

Superiors, peers, and direct reports provide ratings on the extent to which target individuals demonstrate too much, just the right amount, or too little strategic, operations, enabling, or forcing leadership behavior for a particular position.

Communicating and building relationships with others refer to _________

interpersonal skills.