Chapter 8 Management

Which of the following can be used to measure the efficacy of a KM strategy?

All of these answers( How long it takes to respond, How much is made from new products, How satisfied the employees feel)

Framing is effective because it:

Allows people to make decisions quicker

Top-level managers are NOT responsible for which of the following:

Assigning employees tasks

Which one of the following differentiates between the scope of Meta-Leadership (ML) and Social Business Design (SBD)?

Customer needs

Low-level managers are NOT responsible for which of the following:

Designing and implementing reward systems

The controlling process is responsible for which of the following:

Evaluating whether or not goals have been met

Middle-level managers are responsible for which of the following:

Executing organization plans in conformance with the objectives of top management

Laissez-Faire leadership should NOT be used when:

Followers feel insecure at the unavailability of a leader

Which of the following is NOT an educated risk regularly taken by good managers?

Ignoring customer needs for the benefit of the business

Which of the following is NOT a type of technical skill?

Making decisions on the direction of the company

Which of the following is NOT a step in the decision making process?

Multiple decisions are made, executed and then evaluated

Functional management works best with businesses that:

Produce a standardized good or service at large volume and low cost

Which one of the following differentiates between the scope of Meta-Leadership (ML) and Social Business Design (SBD)?

SBD focuses on value exchange among constituents of an organization, while ML links different organizations or organizational units

An analytical mindset does NOT include which of the following:

The ability to make irrational decisions

Which one of these management styles rewards only the manager for the completion of a team project?

Traditional Management