Chapter one making OB work for me
A concern for right versus wrong is referred to as
Ethics
For what reasons or ethics important in business
Unethical behavior hurts relationships and destroys trust, employees face ethical challenges throughout their careers, unethical behavior impacts corporation and loyalty in a negative manner
Which of the following statements about unethical behavior at work is true
Unethical behavior makes everyone in the workplace look bad
Which of the following statements about unethical behavior is true
Very few unethical acts are illegal
Which of the following statements about constraints in selecting problem solving solutions is true
You should consider various constraints before making a decision
It is known that the same event can
Affect people differently
A CEO who wishes to run a sustainable business should take which approach
And inclusive approach focused on people in the organization
Which of the following are examples of situation factors
Anna is quiet but enjoys working collaboratively, Mike and his team are laid off due to company wide downsizing, James manager gives her a new project
What are the discipline that OB draws from
Anthropology, psychology, ethics, Management
A situation with two choices, neither of which resolve the situation in and ethically acceptable manner is called and
Ethical dilemma
When someone asks if you know right from wrong, that person is most likely questioning your
Ethics
Which two of the following leaders of business schools were found by researchers to be most likely to require ethics course
Female Dean's with backgrounds in management, and private and religiously affiliated schools Dean's
What are outcomes?
Group team level, organizational level, individual level
Which of the following best describes situation and person factors
They are dynamic
Which of the following statements about situation factors is true
They are very important to your job performance
Jane is trying to determine why so many people in her Department are transferring to a different department. Which of the following questions would Jeann ask if she were focusing on personal factors to determine the source of the problem
Do the departing coworkers have a preference for working collaboratively versus independently
Which of the following statements about OB is true
It goes beyond common sense
The two broad categories of obi concepts and theories include
Person and situation factors
It is important to understand the interaction of person factors and ____ factors
Situation
Obi concepts can be applied to the problem______Process to overcome challenges and improve your performance
Solving
What are the two items that apply to a contingency approach to management
The most effective solution is based on the situation and you cannot rely on one best way
Select Ways employees can address on ethical behaviors
Challenge the rationale behind decisions, treat ethics like a business strategy, accept the need to address ethics at work
Which of the following statements about cheating is true
Cheating takes many forms, including plagiarism and answers via text messaging Over half of high schoolers report cheating on exams
Dependent and hindsight, lack of rigor ,And being overly subjective are all elements of
Common sense
Select the three common elements in choosing among alternatives to arrive at an effective solution
Consequences, choice Process, selection criteria
According to proponents of a contingency approach to management, in order to be effective as a manager you need to
Consider the situation before making a decision
Knowing which OB tools to use and under what circumstances is referred to as a___approach to managing people
Contingency
What is corporate ______Is prevalent even though most leaders are dedicated to operating ethical organizations
Corruption
The ability to motivate employees in different ways, provide useful feedback, and managed productive teams are all aspects of Manager performance, and doing thiese things gives a manager
Credibility
Which of the following is an example of an ethical behavior at work
David doesn't think he will get in trouble for cutting corners
What are the three-step approach is to problem-solving an order
Define the prob, identify the causes , make recommendations
Studying the dynamics of conflicts among coworkers is the study of what level of OB
Group/team
What are the processes
Group/team level individual level and organizational level
Select aspects of OB to be considered in an organization if many people begin quitting their jobs
Individual level characteristics, organizational policies, group/team dynamics
soft skills
Interpersonal skills and personal attributes
What Are influenced by Person factors
Job, career, aspirations
What are the weaknesses of common sense
Lack of rigor, lack of objectivity, too much independence on hindsight
The field of___ ___Encompasses research and practice from various disciplines like Anthropologie, psychology, statistics, political science, vocational counseling, and management
Organizational behavior
The term____ Describes an interdisciplinary field concerned with understanding and managing people at work
Organizational behavior
What are the areas of OB that have been shown to have a powerful influence on ethical conduct at work
Organizational culture, decision-making, leader behavior
Which of the following are the three levels that OB distinguishes among
Organizational, individual, and group
What are the reasons students might cheat
Perceived unfairness of grading, low certainty of been reported, poor behavior
The personal attributes related to Goodwill and trust
Personality, attitude, leader ship
Which of the following is an example of a person factor
Preferences to work independently
The definition of a ___ is when our desired outcomes do not match the actual situation
Problem
A systematic process of closing Gabbs between a desired outcome and an actual situation is called
Problem solving
To solve problems effectively, it is important to consider necessary ______, such as people will provide support
Resources
Select reasons why people are unethical at work
Reward systems that offer incentives for bad behavior, personal motivation to perform, pressure from the supervisor
Obi uses both a systematic and____approach to understanding people
Science-based
Knowing your own abilities, values, strengths, and weaknesses as well as how others view you in terms of these factors, is referred to as
Self awareness
Your understanding of who you are and what your preferences are can be improved by a process called
Self-assessment
The myriad External elements that influence what we do, how we do it, and the outcomes of our actions are called
Situation factors
What are inputs
Situation factors and personal factors
Problem____ Efforts can be adversely affected if the problem is incorrectly identified
Solving
Select the type of solution response
Solving, dissolving, and resolving
hard skills
Technical Expertise and knowledge