Chapter Thirteen Questions + Answers

In the stakeholder management knowledge area, a stakeholders engagement assessment matrix is: - A tool used in Manage Stakeholder Engagement - An input to Control Stakeholder Engagement - An output of Identify Stakeholders - A tool used in Plan Stakeholder Management

A tool used in Plan Stakeholder Management

What is one of the ways that expert judgment might be used in the stakeholder management knowledge area? - Asking another project manager who has worked with a difficult stakeholder what techniques he or she used to keep this stakeholder engaged - Interviewing a difficult stakeholder to determine their level of impact, influence, and engagement in the project - Meeting with the project sponsor to report your assessment of the relative impact and influence of the key stakeholders on the project - Recording the relative impact, influence, interest, and attitude of various stakeholders in the stakeholder register

Asking another project manager who has worked with a difficult stakeholder what techniques he or she used to keep this stakeholder engaged

Which of the following is the MOST important reason why it is important to identify all stakeholders on the project? - The stakeholder register should be continuously updated throughout the project - Changes made later in the project are more costly than those made earlier - Stakeholder engagement must be documented in the stakeholder management plan - The project manger is responsible for encouraging stakeholder support the project and its outcome

Changes made later in the project are more costly than those made earlier

Stakeholder assessment and classification is an output of which process? - Plan Stakeholder Management - Identify Stakeholders - Manage Stakeholder Engagement - Control Stakeholder Expectations

Identify Stakeholders

In which of the following would the project manager document any concerns, disagreements, confusion, or unresolved questions that arise during the project? - Stakeholder management plan - Issue log - Work performance report - Stakeholder register

Issue log

Which of the following is NOT true about the stakeholder management plan? - It is part of the project management plan - It should be shared with everyone on the team or posted in an accessible location - It will be re-evaluated and updated throughout the project - It provides the specifics about how and why various project information will be distributed to stakeholders

It should be shared with everyone on the team or posted in an accessible location

The strategy you have chosen for one of your stakeholders is "Involve in low-risk areas; use as goodwill ambassador." Which quadrant of your influence/interest grid is this stakeholder MOST likely to be in? - High influence/low interest - Low influence/high interest - High influence/high interest - Low influence/low interest

Low influence/high interest

In which stakeholder management process are interpersonal skills MOST important? - Plan Stakeholder Management - Identify Stakeholders - Manage Stakeholder Engagement - Manage Stakeholder Expectations

Manage Stakeholder Engagement

In the stakeholder management knowledge area, change requests, corrective actions, and lessons learned are MOST likely to be the output of which processes? - Plan Stakeholder Management and Manage Stakeholder Engagement - Control Scope and Develop Project Team - Manage Stakeholder Engagement and Control Stakeholder Engagement - Plan Stakeholder Management and Control Stakeholder Management

Manage Stakeholder Engagement and Control Stakeholder Engagement

Which stakeholder management processes are MOST likely to result in updates to the project management plan? - Control Stakeholder Engagement and Plan Stakeholder Management - Plan Stakeholder Management and Identify Stakeholders - Manage Stakeholder Engagement and Control Stakeholder Engagement - Identify Stakeholders and Control Stakeholder Engagement

Manage Stakeholder Engagement and Control Stakeholder Engagement

The team is in the process of assessing the engagement of their stakeholders and categorizing them as unaware, resistant, neutral, supportive, or leading. Which stakeholder management process is the team involved in? - Plan Stakeholder Management - Identify Stakeholders - Manage Stakeholder Engagement - Control Stakeholder Expectations

Plan Stakeholder Management

Which of the following is an input to Identify Stakeholders? - Stakeholder register - Project management plan - Communications management plan - Project charter

Project charter

All of the following are potential results of the Manage Stakeholder Engagement process EXCEPT: - Corrective actions - Issue log - Stakeholder management plan - Change requests

Stakeholder management plan

Which of the following is TRUE about the communications management plan and the stakeholder management plan? - The communications management plan identifies the communication technologies that will be used, and the stakeholder management plan identifies the methods that will be used for specific stakeholders. - The stakeholder management plan addresses the HOW of communication, while the communications management plan addresses the WHY. - The stakeholder management plan needs to be completed before the development of the communications management plan can begin. - The stakeholder management plan explains why stakeholders need to receive certain information, while the communications management plan explains the model of communication that will be used.

The stakeholder management plan explains why stakeholders need to receive certain information, while the communications management plan explains the model of communication that will be used.

Which of the following would a project manager be LEAST likely to include in a typical stakeholder register? - The stakeholder's home phone number - The stakeholder's marital status - The stakeholder's attitude toward the project - The stakeholder's key requirements

The stakeholder's marital status