CIS 2050 Exam 1 (Ch. 1-4)
Survival
A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?
a.) it helps firms expand in size
All of the following statements are true about information technology's impact on business firms except: a.) it helps firms expand in size b.) it helps firms lower the cost of market participation c.) it helps reduce internal mgmt costs d.) it helps reduce transaction costs e.) it helps reduce agency costs
Long-range planning activities of senior management
An ESS supports which of the following?
False
T/F: Although online tracking gathers an enormous amount of information on individual users, it is anonymous and can't be tied to a specific person.
True
T/F: An efficient customer response system directly links consumer behavior to distribution and production and supply chains.
False
T/F: Computers and programs are the only things required to produce the information an organization needs.
True
T/F: Detailed, programmed instructions that control computer hardware components in an information system are known as computer software.
True
T/F: Malicious software that is installed secretly on your computer by other applications and that tracks your online movements is called spyware.
True
T/F: One example of a business process is shipping a product to a customer.
False
T/F: Production tasks are coordinated through the use of social networks in social business.
True
T/F: Routines are also called standard operating procedures.
Time zones
Which of the following is the greatest obstacle in enabling collaboration between employees at different, distant corporate locations?
"nexus of contracts" among self-interested individuals.
According to agency theory, the firm is viewed as a(n):
Eyestrain related to computer display screen use.
CVS refers to:
Building industry-wide, IT-supported consortia and symposia.
Information systems can be used at the industry level to achieve strategic advantage by:
Machine
Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.
Raw input
RFID sensor-generated data on stored food items such as storage location is an example of:
Microsoft SharePoint Online
SVF uses which of the following collaboration tools?
False
T/F: A DSS is most commonly used by the operations management level of an organization.
True
T/F: A firm that invests in a strong IS development team is making an investment in organizational complementary assets.
True
T/F: A web interface used to present integrated personalized business content to users is called a portal.
True
T/F: According to the network economics perspective, the more people offering products on eBay's site, the greater the value of the site to all who use it.
True
T/F: IT governance refers to the overall decision-making that guides the IT strategy of a firm.
False
T/F: Identifying the stakeholders—people who have a vested interest in the outcome of the decision—is the last step in analyzing an ethical issue.
False
T/F: Research has shown that a majority of firms are able to align their information technology with their business goals.
True
T/F: Smart products generally raise switching costs.
True
T/F: Some forms of illegal sharing of music files have declined as legitimate online music stores have expanded.
True
T/F: The key elements of an organization are its structure, business processes, politics, culture, and people.
False, 39%
T/F: The rate of global software piracy in 2015 was approximately 50%.
True
T/F: The three main dimensions of information systems are management, organizations, and information technology.
Property rights and obligations
The obligations that individuals and organizations have concerning rights to intellectual property involve which of the following moral dimensions of the information age?
Systems analyst
The principal liaison between the information systems groups and the rest of the organization is a(n):
A department store creating specialized products for preferred customers.
Which of the following best illustrates the use of information systems to focus on market niche?
An extranet
Which of the following is a private corporate network extended to authorized users outside the organization?
e.) Computer Matching and Privacy Protection Act
Which of the following is not a U.S. federal law affecting private institutions? a.) COPPA b.) HIPAA c.) Gramm-Leach-Billey Act d.) Video Privacy Protection Act e.) Computer Matching and Privacy Protection Act
Improved employee morale
Which of the following is not one of the six strategic business objectives of information systems?
d.) The new rules would reject the right to be forgotten.
Which of the following is not true about the changes to EU data protection rules proposed in 2012? a.) The new rules would require Internet companies to obtain explicit consent from consumers for the use of their personal data. b.) The new rules would require Internet companies to delete information at the user's request. c.) The new rules would require Internet companies to retain information only as long as absolutely necessary. d.) The new rules would reject the right to be forgotten. e.) The new rules would apply only to all companies providing services in Europe.
b.) Most PCs manufactured in China use microprocessor chips manufactured in Korea.
Which of the following statements is not true? a.) Many Fortune 500 U.S. firms derive more than half their revenues from foreign operations. b.) Most PCs manufactured in China use microprocessor chips manufactured in Korea. c.) Eighty percent of the toys sold in the United States are manufactured in China. d.) In 2015, 60 percent of Apple's revenue was generated outside of the United States. e.) Technology companies are particularly dependent on offshore revenue.
Digital Divide
Which of the following terms refers to significant disparities in access to computers and the Internet among different social groups and different locations?
CRM
Which of the following types of system would you use to manage relationships with your customers?
