CIS 300 Test 1
In 2000, operating a basic internet application cost businesses approximately _____ per month. In mid-2016, operating the same application in Amazon's cloud cost approximately _____ per month.
$1000, $150,000
A(n) _________ is an interorganizational system.
-HR system -supply chain system
Consultative functions of MIS Dept.
-Managing system integration including the internet, intranets, and extranets -educating non-MIS personnel about IT -partnering w/ business unit executives -creating business alliances w/ business partners
Societal pressures
-digital divide -compliance w/ govt. regulations -protection against terrorist attacks
Market Pressures
-globalization -internet making customers more powerful
Technology pressures
-information overload -BYOD phenomenon
Traditional Functions of the MIS Depts.
-managing systems development -staffing, training, and developing IS skills -providing technical services -managing computer operations, including the computer center -infrastructure planning, development, and control
Bank of America retired more than _____________ applications after the financial crisis of 2007-2008.
18,000
________ percent of people in Bangladesh have regular internet connections.
3
Approximately ____ percent of Cuba's citizens have Internet access at home.
5
Illegal logging accounts for _______ percent of all trees harvested.
50-90
The _______ coordinates and manages new systems development projects.
Applications Development Manager
Chevron's initial effort to update its business processes was followed by several smaller, employee-driven __________ initiatives (many that used the Six Sigma improvement methodology).
BPI
Six Sigma is a popular ______ technique.
BPI
Chevron supported internal improvement efforts by getting its suppliers involved using a unified _______ approach that involved standardizing processes across the entire company and consolidating process information within a central repository.
BPM
_________ integrates disparate BPI initiatives to ensure consistent strategy execution.
BPM
Chevron identified their desired outputs and then worked backward by examining the supporting processes. They used a holistic approach that led the company to examine the interdependencies among processes used in different business units. This is a ____ approach.
BPR
________ is an example of a social, collaborative, industrial robot.
Baxter
_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs.
Business Process Improvement (BPI)
A(n) __________ focuses on designing solutions for business problems and interfaces closely with users to demonstrate how IT can be used innovatively.
Business analyst
Managing information systems in modern organizations is a difficult and complex task. Which of the following factors does NOT contribute to this?
Business people are customers of the IT department. Technology is getting cheaper to acquire, operate, and maintain. (correct answer) Both end users and IT employees have responsibility for systems. If technology is not working, many firms cannot function.
A ______________________________________ is an ongoing collection of related activities that create a product or a service of value to the organization, its business partners, and its customers.
Business process
______ is the Internet on a portable hard drive.
El paquete semanal
According to the Chapter 1 Opening Case, residents of New York cannot play daily fantasy sports on FanDuel and DraftKings.
False
BI systems provide the input data for corporate databases.
False
FanDuel and DraftKings were profitable in 2016 due to federal laws protecting their existence.
False
IT is a cost center at the USPS.
False
Nearly all TPSs are ERP systems.
False
Players on FanDuel and DraftKings need to play for an entire season of a sport if they want to win prizes.
False
TPS typically collect data in batches.
False
The USPS has had 10 consecutive years of losses and cannot implement changes because of Congress.
False
The biggest problem FanDuel and DraftKings has is to manage their IT infrastructure in order to keep costs down.
False
The new, consultative function of the MIS department centers on more efficient project management, technical training, and effective infrastructure planning.
False
Urgent.ly and Honk only compete with AAA for roadside assistance.
False
are; skill
Fantasy sports websites ______ exempt from the 2006 Unlawful Internet Gambling Enforcement Act because they are considered games of _____.
__________ offers flat rates, promises quick response times, and provides maps in their apps that display the location of the company vehicle with real-time updates.
Honk
The __________ manages all systems throughout the organization and the day-to-day operations of the entire IS organization.
IS Director
The ________ manages IS services such as help desks, hot lines, training, and consulting.
Information Center Manager
_______ delivers items from chains such as Safeway, Whole Foods, and Costco.
Instacart
FedEx and UPS sometimes rely on the USPS for the _________ which is ________.
Last-mile delivery; the final and typically most expensive leg of a delivery route
Which of the following is not one of the 4 rules operators of fantasy sports businesses have to follow?
Level the playing field by allowing anyone in a league to draft any player they want Publish prize amounts before the games begin Disregard point spreads and game scores Make prize amounts dependent on the number of players in the game (correct answer)
In September 2014, NASCAR implemented an app from ________ to perform prerace inspections.
Microsoft
The ______ owns an equity stake in FanDuel.
NBA
______ is the Craigslist of Cuba.
Revolico
The USPS's IMB system is a type of ________.
TPS
Self-driving cars made by _________ have been blamed for at least two fatalities.
Tesla
A departmental information system can also be called an FAIS.
True
According to the IT's About Business case on delivery services, one of Uber's biggest challenges is increasing labor costs since California's labor commissioner ruled that a driver for Uber should be classified as a company employee rather than a contractor.
True
ERPs are organization-wide systems that are designed to correct a lack of communication among FAISs.
True
In general, Cuban's have access to the internet through portable hard drives and memory sticks.
True
Nearly all ERP systems are also TPSs.
True
TPS are critical to the success of any enterprise.
True
The federal government can close the daily fantasy sports loophole in the 2006 law at any time, and each state decides whether daily fantasy sports constitutes gambling.
True
The traditional function of the MIS department centers on the idea that end users do not have the required technical expertise to address IT issues.
True
Urgent.ly and Honk offer benefits for both customers and tow-truck operators.
True
______ is an online magazine focusing on Cuba's youth culture.
Vistar
________ is an online grocery business that is considered the largest dotcom failure in history.
Webvan
procedures
are the instructions for combining components to process information and generate the desired output
____________ is an example of efficiency.
automating order entry
FanDuel and DraftKings rely on _______ to manage the scalability of their websites; this means _________.
cloud computing;they have to be ready to accept a huge increase in fans right before big games
The IT ________ are/is the IT platform.
components
MIT Technology Review refers to 18-22 year olds as Homo
conexus
The USPS has long recognized many of its problems and has tried to introduce cost-saving measures, but __________ has/have enormous power over it and has rejected many of these proposed measures.
congress
_________ is the result of optimizing operations and supplier processes.
cost reduction
Which of the following is NOT a benefit of Bank of America's new software-defined infrastructure cloud?
cost; scalability, security, and flexibility are benefits
_________ was NOT a challenge Target faced when trying to expand into Canada.
customer interest
__________ is the result of optimizing the manufacturing and logistics processes.
cycle and fulfillment time reduction
support all managers of the organization by providing rapid access to timely information and direct access to structured information in the form of reports.
dashboards
The correct order of the BPI phases is
define, measure, analyze, improve, control
_________ is the result of optimizing the marketing and innovation processes.
differentiation
Infoladies in Bangladesh is designed to reduce
digital divide
A(n) _________ forecasts technology trends and evaluates and experiments with new technologies.
emerging technologies manager
__________ is NOT a benefit of the NASCAR app.
fewer violations; digital notes, quick access to the rulebook, and highlighted violations are benefits
Which of the following is NOT a challenge associated with food delivery
funding; delivery costs, labor costs, and coupon availability are challenges
__________ is an example of effectiveness.
increasing customer satisfaction
The IS function has become __________ strategic within organizations, so a growing number of CIOs are coming from _________.
increasingly; other business units
You decide to specialize in marketing for your first career. You take an entry-level position as XYZ Corp. This means you are a _________.
knowledge worker
BPI is typically performed by ___________.
knowledge workers
A workforce including more women, single parents, minorities, and persons with disabilities puts _______ pressure on organizations.
market
Ford's original strategy was _________.
mass production
BI systems provide computer-based support primarily to
middle managers
_____________________ activities relate to the production and distribution of the firm's products and services.
primary
Bank of America set up a ______ cloud after the financial crisis of 2007-2008.
private
Inputs are materials, services, and information that flow through and are transformed as a result of ___________________________.
process activities
_________ is the result of optimizing each individuals' work processes.
productivity
Fulfillment processes are NOT completed by __________.
purchasing
Target tried to move into Canada by __________.
purchasing old sellers locations
__________ is the result of optimizing the design, development, and production processes.
quality
Which of the following is NOT a benefit of IT?
quantity of leisure time
Business process _____________ is a radical redesign of a business process that improves its efficiency and effectiveness often by beginning with a "clean sheet".
reengineering
Procurement processes are NOT completed by _________.
sales
Rainforest Connection is trying to stop illegal logging by using old _______.
smartphones
_____________________________________________ provide a competitive advantage by helping an organization implement its strategic goals and improve its performance and productivity.
strategic information systems
______________ activities do not add value directly to the firm's products or services.
support
Transaction Processing System (TPS)
supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data.
A(n) ________ interfaces between users and programmers and determines information requirements and technical specifications for new applications.
systems analyst
A(n) _______ creates the computer code for developing new systems software or maintaining existing systems software.
systems programmer
Which sport is NOT available on FanDuel and DraftKings per the Chapter 1 Opening Case?
tennis
people
use the hardware and software, interface with it, or use its output.
It costs $49 to get basic roadside help from Urgent.ly and Honk versus the typical $200 charged by AAA. If tow-truck operators want to list themselves on the Urgent.ly and Honk websites, they
work as contractors and add the company to their insurance policy
