CIS 304 Module 1, CIS 304 Questions

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What 2 fundamental ways can business organizations use information systems to transform themselves and gain competitive advantage?

1. Find opportunities to improve, 2. Keep better track of data

<CHAPTER>5 <STEM> As cloud computing evolved from many decades of computing and from the development of the first personal computer, which of the following were not part its early adopters? <A> Big Businesses Small Businesses <C> Risk-taking enterprises <D> Start-ups

<A> Big Businesses <FEEDBACK> All of the following were early adopters of cloud computing when it was first developed except for big businesses. As time went on and cloud computing gained more recognition it was widely accepted by most businesses for many reasons covered in chapter 6.

<CHAPTER>#5 <STEM> Average Joes Tools is trying to bring itself into the modern era through cloud computing. They are a small business however and investing lots of money into this update is a risk. As a Computer Information Systems consultant you want to lower Average Joes Tools' worry. How might you convince them this is worth the investment? <A> Cloud computing follows a pay-as-you-go pricing model Cloud computing increases effectiveness of governance and security <C> Customers have no expectations to have their needs met over the web <D>Cloud computing implementation is slow and can be monitored easily

<A> Cloud computing follows a pay-as-you-go pricing model <FEEDBACK> Cloud computing actually decreases effectiveness in governance and security, customers DO expect their needs to be over the web more and more, and cloud computing implementation is actually pretty fast. Therefore the only correct choice is A. This is true and has the added benefit of not involving a huge investment (which the small business was worried about).

<CHAPTER> 5 <STEM> How is new technology perceived by various groups of people? <A> Early adopters and risk takers embrace the new technologies and become the guinea pigs for the enterprises that typically prefer to wait until the technology becomes more mature Trailblazers take advantage of new technologies and create economical value <C> Mass adopters create standards for products once the product's demand slows <D> Every new technology innovation is adopted and implemented immediately upon its arrival

<A> Early adopters and risk takers embrace the new technologies and become the guinea pigs for the enterprises that typically prefer to wait until the technology becomes more mature <FEEDBACK> Pg. 121 depicts the various groups of customers and how they react to new technology innovations. Answers B, C, and D are all incorrect because trailblazers create business value rather than economical value. Mass adopters create standards as the demand for the product increases rather than slows. New technology is met with resistance instead of adoption because most people don't like change.

<CHAPTER>6 <STEM> Which of the following is NOT an advantage of using SaaS? <A> Flexibility and the ability to adapt the software to the functions of the business Support of the application infrastructure. <C>Able to use the software over the internet through a browser. <D> Accessible through various client devices.

<A> Flexibility and the ability to adapt the software to the functions of the business <FEEDBACK>SaaS is an application that is not one that allows for a lot of flexibility. A company would normally have to change their business process, not the application, if the application did not fit their exact needs.

<CHAPTER>4 <STEM> Which is the correct classification of the OSI Model layers? <A> Hardware: physical and data link; Internetwork: transport and network; Application: session, application, and presentation Hardware: data link and physical; Internetwork: transport and network; Application: application <C> Hardware: physical, network, and application; Internetwork: data, transport, and session; Application: presentation <D> Hardware: application, presentation, and session; Internetwork: transport and network; Application: data link and physical

<A> Hardware: physical and data link; Internetwork: transport and network; Application: session, application, and presentation <FEEDBACK> A is the correct classification of the OSI Model layers. B is the correct classification of the Internet Model layers. C is not correct. D is the exact opposite of A. Pg. 98 is the chart that shows these classifications.

<CHAPTER 6> <STEM> Aperture Science, an organization whose research produces some of the most cutting edge technology, is attempting to shift its infrastructure to the cloud. The IT department wants the transition to the cloud to give the company scalability and elasticity in its compute resources, but they fear that proprietary information essential to its research and development may be compromised in the process. The best deployment model for this organization is: <A> Hybrid Public <C> Private <D> A business perspective

<A> Hybrid <FEEDBACK> B: A public deployment model would provide the organization with the scalability and elasticity it requires, but it would leave some sensitive data vulnerable C: A private deployment model would give the organization the necessary data protection, but it would lose scalability and elasticity D: A business perspective isn't a deployment model.

<CHAPTER>5 <STEM> The following statements are true regarding cloud computing EXCEPT <A> It is a costly and difficult system to use follows a pay-as-you-go pricing <C> Very little investment <D> east to test multiple configurations in a protyping environment

<A> It is a costly and difficult system to use <FEEDBACK> Cloud computing requires very little investment, uses a pay-as-you-go pricing like electricity and water, and is easy to test.

<CHAPTER>4 <STEM> Which of the following is false regarding data communications? <A> It is the transmission of data, voice, and video over long distances It is the movement of information from one point to another <C> It is used to facilitate efficient use of computers <D> It is used to improve day-to-day control of a business through faster information flow

<A> It is the transmission of data, voice, and video over long distances <FEEDBACK> A is not true in regards to data communication because that's the definition of telecommunications. B, C, and D are all part of the definition of data communications and are reasons for data communications to be used in a business to improve efficiency and day-to-day control of daily activities.

<CHAPTER>4 <STEM> Tori and her coworkers are working together on a project in their office building. The network they are connected to is a <A> Local area network (LAN) Backbone network (BN) <C> Wide area network (WAN) <D> General area network

<A> Local area network (LAN) <FEEDBACK> A local area network is a group of computers located in the same general area

<CHAPTER> 5 <STEM> Based on technological advances such as cloud computing, what has history revealed is true about innovation? <A> New technologies are always met with resistance New technologies are always widely adopted. <C> New technologies are never widely adopted. <D> New technologies always improve productivity.

<A> New technologies are always met with resistance <FEEDBACK> From the story of cloud computing, we know that the general public is always hesitant to adopt a new technology until it has been tested and perfected. There is much risk in rashly adopting a new technology before the advantages and disadvantages have been determined.

<CHAPTER> #5 <STEM> Which characteristic is NOT TRUE of cloud computing? <A> Security maturity lags because small businesses are the early adopters The standards and best practices of cloud computing emerges over time <C> Early adopters and risk takers embrace the new technology of the cloud <D> The technology evolves and matures as adoption of the cloud increases

<A> Security maturity lags because small businesses are the early adopters <FEEDBACK> "A" is correct because security maturity lags due to enterprises being the late adopters not because small businesses are the early adapters. "B" "C" and "D" are all true characteristics of cloud computing

<CHAPTER>4 <STEM> What layers does the OSI model have that differ from the Internet Model? <A> Session and Presentation Presentation and Transport <C> Data and Transport <D> Network and Application

<A> Session and Presentation <FEEDBACK> The two layers that the OSI model has that are different from the Internet Model are Session and Presentation. The internet model combines those into the Application layer.

<Chapter>4 <Stem>Which network would be best used for connecting networks across country? <A> WAN LAN <C> BN <D> MAN

<A> WAN <FEEDBACK> LANs are used mainly for close-knit areas, such as an office floor or building. BNs connect multiple LANs to a MAN, which is used for networks that are semi-large such as JMU campus. WANs are the largest network and is what makes international connections possible.

<CHAPTER>6 <STEM> Which of the following is a more commonly used SaaS application? <A>CRM TQM <C>EIS <D>BPR

<A>CRM <FEEDBACK> Customer Relationship Management models are more aligned with software as opposed to the others

<CHAPTER 6> <STEM> When speaking of clouds, the four types of deployment models are public, private, hybrid, and community. All of the following are major advantages of public clouds except: <A>Control Utility Pricing <C>Core Competency <D>Elasticity

<A>Control <FEEDBACK>Control is one of the major disadvantages of public clouds. Utility pricing means users pay only for what they use. Elasticity means there is seemingly an endless pool of resources at the user's disposal. Finally, core competency means that users are outsourcing its data center and infrastructure management to companies whose core competency is managing infrastructure.

<CHAPTER>5 <STEM>Which of the following would not describe an advantage of public clouds? <A>Control Elasticity <C>Core competency <D>Utility pricing

<A>Control <FEEDBACK>Utility pricing, Elasticity, and Core competency are all advantages of public clouds. Control is a disadvantage because end users must rely on public cloud vendors for performance and uptime.

<CHAPTER>4 <STEM>Which layer is in control of the physical layer by deciding when to transmit messages over the media? <A>Data Link Application <C>Network <D>Transport

<A>Data Link <FEEDBACK> The layers in the Internet are often so closely coupled that decisions in one layer impose certain requirements on other layers. This is one example of how the data link layer and physical layer are closely tied together. These two layers are grouped together and are called the hardware layers

<CHAPTER>4 <STEM>What layer of the Internet Model is responsible for moving a message from one computer to the next computer in the network patch from the sender to the receiver? <A>Data Link Layer Network Layer <C>Application Layer <D>Physical Layer

<A>Data Link Layer <FEEDBACK>The data link layer controls the physical layer by deciding when to transmit a message.

<CHAPTER>6 <STEM>What does the consumer manage and control in the Infrastructure as a Service (IaaS) model? <A>Deployed applications Storage <C>Operating systems <D>Servers

<A>Deployed applications <FEEDBACK>Answers B, C, and D are all parts of the underlying cloud infrastructure, which the consumer doesn't control. The only things the consumer has control over are the deployed applications and sometimes configuration settings.

<CHAPTER>5 <STEM> A company wants to have a low cost, high scale and self-service capabilities for their system. Which of the following should they choose? <A>Enterprise clouds Cloud computing <C>Commodity clouds <D>Software as a Service

<A>Enterprise clouds <FEEDBACK> Enterprise clouds are expensive and complex and can meet security, regulatory, and SLA requirements. Cloud computing combines the best of the mainframe era and PC-enable client server. It allows data to be online instead of having a physical database. Software as a Service is an on-demand software solution. (page 122)

<CHAPTER>4 <STEM>This type of server stores data and software that can be used by computers on the network. <A>File Server Print Server <C>Web Server <D>SQL Server

<A>File Server <FEEDBACK>The print server is connected to a printer and manages all print requests, the web server stores information that can be accessed from a Web browser, and SQL Server is a relational database management system.

<CHAPTER>4 <STEM>What type of network would function best for the work the FBI does? (requires security limited to internal users) <A>Intranet Extranet <C>WAN <D>LAN

<A>Intranet <FEEDBACK> Intranets are LANs with Internet technologies limited to those inside a specific organization. Extranets do not provide the level of security that an organization such as the FBI would require, as access can be provided to those outside the organization. LAN and WAN do not work, as LAN on its own does not support internet and WANs can be insecure without proper security settings.

<CHAPTER>5 <STEM>Which of the following is NOT an example of cloud computing <A>JMU email Netflix <C> Instagram <D> Dropbox

<A>JMU email <FEEDBACK> the answer is JMU email because it is confined to JMU's network only.

<CHAPTER>#4 <STEM> As an IT professional you have to decide what type of network your company will use. All of the devices you are connecting are in the same building. What type of network is your best option <A>LAN WAN <C>extranet <D>intranet

<A>LAN <FEEDBACK>Because all of the connected devices are located in close proximity the best option is to use LAN

<CHAPTER>4 <STEM>When considering a WAN network that spans large didstances, what method makes sense to use to connect the smaller LAN networks? <A>Lease Circuits from IXC's Fiber Optics <C>Wires <D>Web Servers

<A>Lease Circuits from IXC's <FEEDBACK>Fiber optics and wires are really inefficient for long distances. Web servers are not a method but a tool.

<CHAPTER>6 <STEM>Advantages of the public cloud include all of the following, except: <A>Limited infrastructure configurations. Extensive pool of resources available. <C>Pay-as-you-go pricing. <D>Outsourcing to experts in managing infrastructure.

<A>Limited infrastructure configurations. <FEEDBACK>The public cloud is not a great option for consumers who require specific hardware to resolve a problem. Each of the other options is an advantage of using a public cloud.

<CHAPTER>4 <STEM>Which layer in the internet model is responsible for determining the next computer a message should be sent? <A>Network Layer Application Layer <C>Data Link Layer <D>Session Layer

<A>Network Layer <FEEDBACK> The network layer relays messages and directs them in the correct path.

<CHAPTER>6 <STEM> A customer looking for a cloud service which would facilitate their highly unique process design would include: <A>Networks Applications <C>Hardware <D>Expertise

<A>Networks <FEEDBACK> Infrastructure as a service grants customer access to virtual hardware- which includes storage, networks and processing

<CHAPTER>4 <STEM>Which layer does NOT help create a new Protocol Data Unit as the message passes through them? <A>Physical Layer Data Link Layer <C>Network Layer <D>Application Layer

<A>Physical Layer <FEEDBACK>The message is created in the application layer, which creates the rules of HTTP, which defines a specific PDU. The network layer places it the TCP segment inside an IP PDU (IP packet), and passes the IP packet, which contains the TCP segment, which, in turn, contains the HTTP packet, which contains the message to the data link layer. The data link layers formats the message with start and stop markers, adds error checking information, places the IP packet inside an Ethernet PDU. The physical layer then takes the Ethernet PDU and sends it as a series of electrical pulses through your cable to the server (other methods of media can be used as well). It doesn't help create a PDU. (pg. 101-102)

<CHAPTER>#6 <STEM> A company stores data involving clients' SSN's, Addresses, and credit card information. Which deployment model of cloud computing services would NOT be considered a viable option? <A>Public Private <C>Hybrid <D>Community

<A>Public <FEEDBACK>(pg. 135) Sensitive data should not be stored on the public cloud if it can be avoided.

<CHAPTER>6 <STEM>ABC Cookies is a small, family-owned bakery located in Harrisonburg, VA. The business has recently expanded and the owner is looking to purchase cloud computing resources to manage the company payroll, rather than keeping track of it himself in an Excel spreadsheet. Which type of resource should ABC Cookies use? <A>SaaS IaaS <C>PaaS <D>NIST

<A>SaaS <FEEDBACK>Since payroll is not a core competency functionality of ABC Cookies, it makes sense for them to purchase an off-the-shelf payroll system, or IaaS. This way they do not have to support the application infrastructure or hire staff to manage it all.

<CHAPTER>4 <STEM>Which three layers of the OSI (Open Systems Interconnection Reference) Model make up the application layer of the Internet Model? <A>Session, Presentation, Application Application, Transport, Internet <C>Transport, Network, Data Link <D>Network, Data Link, Physical

<A>Session, Presentation, Application <FEEDBACK> All of the layers between these two models are the same however the OSI Model just collapses these three layers into one layer. The Internet Model is the more frequently used model so our class focuses on this five layer approach instead of the seven.

<CHAPTER>4 <STEM>The IT company you work for needs you to plan and set up a network that connects together all of their offices around the world. What would you suggest? <A>WAN BN <C>LAN <D>MAN

<A>WAN <FEEDBACK>A WAN would be the only type of network that could support transmitting data and information over the distance required in this scenario.

<CHAPTER>5 <STEM>Cloud computing, like the Internet several years before, is at the tipping point where many organizations are moving from the ________ question to the ________ question. <A>Why, how How, why <C>When, where <D>Where, When

<A>Why, how <FEEDBACK>This question is very simple if you have read the chapter thoroughly, although it is pretty detailed. Yet, if you had not read this and thought about this for a minute, the answer would be fairly evident.

<CHAPTER>4 <STEM>The Federal Reserve buildings across the nation are connected to the Federal Reserve Headquarters in DC by <A>Wide Area Network Local Area Network <C>Backbone Network <D>Peer-to-Peer Network

<A>Wide Area Network <FEEDBACK> A WAN traditionally is a computer network that spans a relatively large geographical area. (Refer to graph on page 96.)

<CHAPTER>5 <STEM>A new start-up company is deciding between on-premises servers and cloud servers. Which of the following is NOT an advantage of choosing a cloud server? <A>the cloud computing industry has well-established standards the cloud enables you to pay for what you need without having to buy extra space <C>the new start-up will be able to worry less about hardware storage issues with cloud computing <D>buying additional server space is faster and easier with cloud computing

<A>the cloud computing industry has well-established standards <FEEDBACK>Being in its early stages, the cloud computing industry does not have well-established standards that would make using cloud computing an advantage over using on-premises servers

<CHAPTER> 5 <STEM> The IT professionals working at BlackMesa, a large organization with legacy architectures and existing infrastructures and data centers, are attempting to determine if the utilization of cloud computing is appropriate for their business. The IT department can see how advantageous it could be for their company, but since cloud computing is new, they are most likely going to: <A> Adopt it immediately. Adopt it after the technology matures, standards emerge, the best practices are published, and open-source products become widely available <C> Never adopt it <D> Adopt an extranet instead

Adopt it after the technology matures, standards emerge, the best practices are published, and open-source products become widely available <FEEDBACK> A: Since cloud computing in this scenario is new, it may be problematic for a large organization with a well-established architecture and infrastructure to immediately adopt cloud computing. C: Even though the company is large and has legacy architectures and infrastructures, the IT department still recognizes the benefits of the cloud, so late adoption is more likely. D: Extranets are not related to cloud computing

<CHAPTER>5 <STEM> ___________ is the natural progression from the centralized mainframe era to the Internet era where the enterprise was able to connect to other computers around the world through a network of computers. <A> On- premises computing Cloud computing <C> Mainframe computing <D> None of the above

Cloud computing <FEEDBACK> Cloud computing allows users to connect to the rest of the world over the internet through a network.

<CHAPTER 5> <STEM> If a customer expect their needs to be met over the internet using a virtual data center for building scalable solutions at a lower cost, they would be using this type of cloud computing <A> SaaS IaaS <C> PaaS <D> CaaS

IaaS <FEEDBACK> Infrastructure as a service uses a virtual data center which they build solutions off of. The rest of these answers don't match.

<CHAPTER>6 <STEM> OS, App Server, Database, programming language, middleware, and monitoring. These components are part of what cloud stack(s)? <A> IAAS PAAS <C> IAAS and PAAS <D> IAAS and PAAS and SAAS

PAAS <FEEDBACK> The chart in the textbook (pg. 130) puts these components in PAAS application stack. It's important to remember that these are not all of the components of PAAS as it also includes the components of IAAS.

<CHAPTER> #4 <STEM> All layers of the Internet Model create a new PDU as the message passes through EXCEPT which layer? <A> Transport Layer Physical Layer <C> Data Link Layer <D> Application Layer

Physical Layer <FEEDBACK> "B" is correct because when at the Physical Layer it does not create a new PDU because it is the last layer that the message goes through before going from the sender's physical layer. "A" is incorrect because the Transport layer creates a new PDU as the message passes through to them and on to the Network Layer. "C" is incorrect because the Data Link Layer creates a new PDU as the message passes through to them and on to the Physical Layer. "D" is incorrect because the Application Layer creates a new PDU as the message passes through to them and on to the Transport Layer.

<CHAPTER>5 <STEM> It is smart for startups, such as Instagram, to want to design an app using cloud based security because they would rather focus on the user experience rather than managing data and hardware. Startups are uncertain about how fast or how big they will grow to be, so using cloud based security appeals to them because of ______________. <A> Productivity Scalability <C> Availability <D> Workability

Scalability <FEEDBACK> B (Scalability) is the correct choice as indicated on page 124. Scalability is a key feature for companies facing uncertainty about growth because they need something that can quickly adjust to meet their needs.

CHAPTER>6 <STEM> Skype wants to leverage their web conferencing service that is provided by Broadsoft and want to pay for their service as they are used. Broadsoft is responsible for Skypes infrastructure, application logic and all deployment. This an example of what type of cloud model? <A> Platform as a Service Software as a Service <C> Private as a Service <D> Infrastructure as a Service

Software as a Service <FEEDBACK>Software as a service is a complete application delivered as a service to a customer.

<CHAPTER> 4 <STEM> Your company wants to set up a new network with all client devices directly connected to the central server, but not directly connected to each other. Which physical configuration should they use? (hint: draw a diagram to help visualize the shape) <A> Ring Star <C> Peer-to-Peer <D> WAN

Star <FEEDBACK> Star configuration is the only physical configuration with all clients directly connected to the central server through fiber optic cables or wirelessly. This shape resembles a star with branches connected at the center.

<CHAPTER>5 <STEM> Which of the following is the best scenario for using a private cloud compared to a public cloud? <A>Students storing their work for college assignments and notes A company wants to move customer credit card information from a server in the office to a cloud <C>A university outsources their email servers to a company that will store the emails on a cloud <D>Dave is a photographer and does not want to use the space required to store the photos on his hard drive so he will move them to a cloud.

A company wants to move customer credit card information from a server in the office to a cloud <FEEDBACK>A public cloud is less secure than a private cloud. Therefore, the company that stores the credit card data has the most need to use a private cloud.

<CHAPTER>5 <STEM> Which of the following is not a service model of cloud computing? <A> Software as a Service Architecture as a Service <C> Platform as a Service <D>Infrastructure as a Service

Architecture as a Service <FEEDBACK> Software as a Service provides an on demand software solution, platform as a service is a platform for quickly developing scalable solutions without all of the infrastructure costs, and Infrastructure as a service is a virtual data center for building scalable solutions. Cloud computing as a service is a made up term.

<CHAPTER>4 <STEM>ABC Company has its headquarters in a suburb outside of Washington, DC. The company occupies spaces in multiple buildings in a small office park, and also has offices in New York, Chicago, London, and Hong Kong. Which type of network should be used to connect the various buildings in the office park located in the Washington, DC suburb? <A>Local Area Network (LAN) Backbone Network (BN) <C>Metropolitan Area Network (MAN) <D>Wide Area Network (WAN)

Backbone Network (BN) <FEEDBACK>A backbone network connects several LANs and spans anywhere from a few hundred feet to several miles. A LAN covers a group computers in a small area, while MANs and WANs cover larger distances.

<CHAPTER>5 <STEM> Where are we in the evolution of cloud maturity as of 2013 in terms of the Gartner Hype Cycle? <A>Between technology trigger and peak of inflated expectations Between peak of inflated expectations and trough of disillusionment <C>Between trough of disillusionment and slope of enlightenment <D>Between slope of enlightenment and plateau of productivity

Between peak of inflated expectations and trough of disillusionment <FEEDBACK> Currently we are somewhere between the peak of inflated expectations and the disillusionment. Cloud computing is widely accepted by start-ups and small and medium businesses but large enterprises are late in adopting cloud computing. The mind-set of large enterprises is changing rapidly in 2013 as many cloud service providers are delivering products and services that cater to enterprise-class cloud. pg. 121

<CHAPTER>#5 <STEM> What does cloud computing give us back from the mainframe days that all the other eras were criticized for? <A>Security Central control and governance <C>Speed <D>Cheaper

Central control and governance <FEEDBACK>The main problem that cloud computing resolved from the other eras was that it gave back the central control and governance that the other eras took away from the mainframe days. While cloud computing is faster and cheaper, this was an advantage that the other eras provided as well. Security is still a big problem with cloud computing.

<CHAPTER>5 <STEM>Which cloud service model provides only the virtual data center for building scalable solutions at a lower cost? <A>Software as a Service (SaaS) Infrastructure as a Service (IaaS) <C>Platform as a Service (PaaS) <D>Service Level Agreement (SLA)

Infrastructure as a Service (IaaS) <FEEDBACK> SaaS provides on-demand software solutions, while PaaS provides quickly developed scalable solutions without all of the infrastructure costs, while IaaS is the model which only provides a virtual data center for building scalable solutions at a lower cost. SLAs are requirements for enterprise-class clouds. IaaS is the correct answer.

<CHAPTER>4 <STEM> If a group of computers want to connect within a small building, what kind of network would they want to use? <A>Backbone Network Local Area Network <C>Wide Area Network <D>Intranet

Local Area Network <FEEDBACK> Backbone network is a larger central network connecting several LANs, MANS, and WANS. Wide Area network is for satellites or heavy transmission that can span to hundreds or thousands of miles. Intranet is a LAN that uses the same technology as the Internet. (page 96)

<CHAPTER>4 <STEM>You are hired to design a network for a large firm with multiple floors. Each floor represents a different functional area of the business. You believe the best way to do this it to setup a ______ for each separate floor of the building. <A>Backbone Network Local Area Network <C>Wide Area Network <D>Core Network

Local Area Network <FEEDBACK>A LAN represents one floor of a building that connects multiple computers. A WAN covers and extremely large area that transmits data all. A backbone network connects several LANs and a core network connects multiple buildings.

<CHAPTER>#5 <STEM>As the CIO of your company you are looking to find the cloud service model that is right for you. You need to maintain some flexibility but don't wish to invest too much in expertise. After careful evaluation you decide your best option is <A>SaaS PaaS <C>IaaS <D>DaaS

PaaS <FEEDBACK>Platform as a service allows a company to maintain a certain level of flexibility without outrageous expertise costs. DaaS is not one of the cloud service models. SaaS is not very flexibile. IaaS costs a lot in expertise.

<CHAPTER>6 <STEM>The IT department of a company is considering moving one of their databases to the cloud, but are unsure which service model is needed. Which cloud service model will they need to utilize? <A>Insfrastructure as a Service (IaaS) Platform as a Service (PaaS) <C>Data as a Service (DaaS) <D>Software as a Service (SaaS)

Platform as a Service (PaaS) <FEEDBACK>Platform as a service is the cloud service model used to host databases. Data as a service does not exist.

<CHAPTER>6 <STEM>Applications like SAP CRM and SAP ERP are examples of what? <A>IaaS SaaS <C>PaaS <D>None of the above

SaaS <FEEDBACK>SaaS would be the correct answer because they are prime examples of Software as a Service. Easily obvious if you have read the textbook, and still could make sense if you really thought about the answer. They are all likely answers to make the question a little more tricky.

<CHAPTER>5 <STEM>Cloud Computing is widely accepted by start-ups and small and medium businesses. Which of the following is not a reason why large enterprises are late in adopting cloud computing? <A>Organizational changes Security of information <C>Legacy architectures <D>Existing infrastructure

Security of information <FEEDBACK>According to the book, complexities with legacy architectures, organizational changes, existing infrastructure and data centers are all reason why large enterprises are/were late in adopting cloud computing.

<CHAPTER 5> <STEM> What part of the Gartner Hype Cycle are we currently in when it comes to cloud computing? <A>Slight of Enlightenment Trough of Disillusionment <C>Peak of Inflated Expectations <D>Plateau of Productivity

Trough of Disillusionment <FEEDBACK> Currently, more and more companies will begin to adopt cloud computing and expectation will move from hype and confusion to broad acceptance. Currently, many small businesses and start-ups are adopting cloud computing because larger companies still are dealing with switching from legacy architectures. This is why we are still in the Trough of Disillusionment. There is still much confusion, but use is becoming greater and greater.

<CHAPTER>5 <STEM>Which of the following is not a benefit of purchasing a cloud computing service? <A>utilization of pay-as-you-go billing ability to access and modify physical hardware <C>lower operating cost <D>scalability for peaks in traffic

ability to access and modify physical hardware <FEEDBACK>Cloud computing services have all of the advantages listed except the ability to easily access and modify physical hardware.

<CHAPTER>#5 <STEM> A new startup social media app is expected to have an enormous amount of growth in users and internet traffic over the next few months. Which option is the WORST way to manage their data and systems? <A>An IaaS provider central mainframe system <C>cloud computing services <D>Amazon Web Services

central mainframe system <FEEDBACK>(pg. 122) The company described needs the ability to have scaling architectures.

<CHAPTER>4 <STEM>Which of the following is not a responsibility of the Data Link Layer? <A>to create and recognize message boundaries, where they start and end to transmit data bits over a communication circuit <C>to solve problems caused by damaged, lost, or duplicated messages <D>to decide when a device can transmit so that 2 computers don't try to transmit at once

to transmit data bits over a communication circuit <FEEDBACK>Choice B is a responsibility of the Physical Layer not the Data Link Layer

<CHAPTER>6 <STEM> Which of the below is NOT an advantage of a public cloud? <A> Utility pricing - the end user pays only for the resources it consumes Elasticity - the end user has a seemingly endless pool of resources at its disposal and can configure software solutions dynamically <C> Control - End users are able to maintain a wide span of control of performance and uptime of their data center <D> Core Competency - the end user is outsourcing its data center and infrastructure management to companies who core competency is managing infrastructure

<C> Control - End users are able to maintain a wide span of control of performance and uptime of their data center <FEEDBACK> Utility pricing, elasticity and core competency are all advantages of using a public cloud. Control is a disadvantage of using a public cloud because the end user must rely on their vendor to meet their SLAs for performance and uptime.

<CHAPTER 6> <STEM> If a user has a seemingly endless pool of resources at its disposal, it is showing witch advantage of public clouds <A> Utility pricing Core competency <C> Elasticity <D> Control

<C> Elasticity <FEEDBACK> Control is a risk of public clouds, whereas elasticity is the correct advantage of public clouds because it's the advantage when we have an endless pool of resources.

<Chapter>6 <Stem> What is the best deployment model for a company that wants to keep costs low, however has regulations it must follow. <A> Private Public <C> Hybrid <D> Community

<C> Hybrid <FEEDBACK> Hybrid clouds are the best of all the deployment models. They combine the advantages of all the clouds and almost diminishes the disadvantages that each may have.

<CHAPTER>#6 <STEM> Sarah's cupcakes uses cloud computing to help keep costs down but remain competitive. The deal that Sarah's Cupcakes worked out with the cloud service provider only allows for Sarah's Cupcakes to control storage, processing power, and possibly limited control of select networking components. Sarah's Cupcakes chose: <A>SaaS NaaS <C> IaaS <D>PaaS

<C> IaaS <FEEDBACK> IaaS (or Infrastructure as a Service) allows for the consumer (in this example, Sarah's Cupcakes) to provision storage, networks, processing, and other fundamental computing needs that includes OS and applications.

<CHAPTER>6 <STEM> ___________ as a service maintains a physical data center and is available as a collection of services that can be accessed and automated from code- and/ or web- based management consoles. <A> Platform Systems <C> Infrastructure <D> Software

<C> Infrastructure <FEEDBACK> Infrastructure as a service is a physical cloud service model that uses things such as servers, disk storage and networking.

<CHAPTER> 6 <STEM> In which service model is the customer responsible for a majority of the stack components? <A> Software as a System Software as a Service <C> Infrastructure as a Service <D> Infrastructure as a System

<C> Infrastructure as a Service <FEEDBACK> Pg. 130 depicts a chart that shows how much the customer and vendor are responsible for in different service models. Both A and D are not service models, so they can be eliminated right away. Software as a Service, choice B, has the vendor responsible for most of the stack components, while the customer is responsible for most in the Infrastructure as a Service.

CHAPTER>5 <STEM> Which of the following is not an advantage of cloud computing? <A> You don't have to worry about running out of storage You have immediate access to computing resources <C> It's 100% safe and easier to to maintain <D> You only pay for what you use

<C> It's 100% safe and easier to to maintain <FEEDBACK>We went over the advantages and disadvantage of cloud computing in class.

<CHAPTER>4 <STEM> A group of computers connected within a small area such as a building or a few floors. <A> Backbone Network (BN) Wide Area Network (WAN) <C> Local Area Network (LAN) <D> Small Area Network (SAN)

<C> Local Area Network (LAN) <FEEDBACK> As indicated on page 96, a group of connected computers located in the same general area is known as a Local Area Network. A backbone network is a larger network that connects several LANs, and a Wide Area Network connects BN's and MANs. A Small Area Network is not found in the textbook.

<CHAPTER>5 <STEM> What is an example and an advantage of PAAS? <A> Canvas; Development expertise Office 365; Little control of OS <C> Microsoft Azure; Higher level of standardization <D> Amazon Web Services; Pay as you go

<C> Microsoft Azure; Higher level of standardization <FEEDBACK> C is the only choice where both answers are correct. A has a SAAS with an advantage of PAAS. B has a SAAS with a disadvantage of PAAS. D is an IAAS with an advantage of SAAS.

<CHAPTER>6 <STEM> Carly is looking at different Cloud Service Models for her business. They need to be able to develop apps quickly at a low cost. Her business has a decent IT department but they are not very experienced with different infrastructure options. They do need a program specific to their company. Carly should choose: <A> IAAS SAAS <C> PAAS <D> LAAS

<C> PAAS <FEEDBACK> Platform as a Service allows companies to create applications quickly at a low cost so Carly should choose this one. PAAS allows them to create their own applications without worrying about the different infrastructure options.

<CHAPTER>6 Which of the following cloud service models would you recommend to a business that already have an existing data source and want to create applications to leverage that data? <A> Saas DaaS <C> PaaS <D> IaaS

<C> PaaS <FEEDBACK> In this example the company should use PaaS to create data leverage for an already existing data source. On the other hand SaaS is a complete application delivered as a service to a service customer, IaaS is used when a company wants to eliminate a physical data center and physical infrastructure in favor of virtual servers, and DaaS does not exist.

<CHAPTER>6 <STEM> Which of the following is a drawback of using a public cloud? <A> allows user to turn on more cloud services when it needs to scale up, and turn off services when it needs to scale down (Utility Pricing) Can configure its software solutions to dynamically increase or decrease the amount of compute resources it needs to handle peak loads (Elasticity) <C> Relies on the public cloud vendor to meet their SLAs for performance and uptime <D> outsources data center and infrastructure to companies

<C> Relies on the public cloud vendor to meet their SLAs for performance and uptime <FEEDBACK> If public cloud provider has an outage and company hasn't architected properly for redundancy, it is at the mercy of cloud vendor to restore services

CHAPTER>4 <STEM> What is the primary reason for network standards? <A> To make it difficult for vendors to develop hardware and software that connect the networks To make the flow of communications easy for vendors <C> To ensure that hardware and software produced by the different vendors can work together <D> To ensure that networks and software produced by vendors can work separately

<C> To ensure that hardware and software produced by the different vendors can work together <FEEDBACK> The primary reason for standards is to ensure that hardware and software produced by different vendors can work together.

<Chapter>5 <Stem> Cloud computing: <A> is a very new technological advance was quickly adopted by large enterprises <C> lacks standards and best practices <D> none of the above

<C> lacks standards and best practices <FEEDBACK> Cloud computing has technically been around for years, however it recently began gaining popularity due to the Internet's huge evolution. Large enterprises have been slow to adopt cloud computing due to the security and regulations required that cloud computing lacks.

<CHAPTER>4 <STEM>Internet Explorer and Web pages are examples of which layer in the Internet Model? <A>Network Layer Data Link Layer <C>Application Layer <D>Internetwork Layer

<C>Application Layer <FEEDBACK>Network Layer focuses on TCP/ IP software, Data Link Layer focuses on Ethernet software drivers/port/cables, Internetwork Layer is used to describe a group of layers (Transport and Network). Application Layer includes the Application, Presentation, and Session Layers of the OSI Model which incorporates Internet Explorer and Web pages

<CHAPTER>4 <STEM> John runs a city wide deli business and is looking to implement a network that connects him to all of his local area networks within each store . What does he need to fulfill this task? <A>Intranets WAN <C>BN <D>LAN

<C>BN <FEEDBACK> John doesn't need a WAN yet his business is too small and is contained within several miles. He already has a LAN/intranet. Backbone network is the correct answer because it connects his LAN's within the confines of a city.

<CHAPTER>4 <STEM>One of the major advantages of using layers in the Protocol Data Unit (PDU) is that is easy to develop new software. What two layers are responsible for error checking or routing when writing new software? <A>Physical and Data Link Layers Transport and Application Layers <C>Data Link and Network Layers <D>Network and Transport Layer

<C>Data Link and Network Layers <FEEDBACK>The book states that developers can assume the functions of the Data Link and Network Layers are performed automatically and just focus on the application layer.

<CHAPTER>#4 <STEM>Sarah's cupcakes has decided to use the Microsoft Office suite in their company because a consultant told them that it was, "pretty much the standard" in businesses. This is an example of: <A>De Jure standardization Network standardization <C>De Facto standardization <D>Specification

<C>De Facto standardization <FEEDBACK> There are two types of standardization: De jure and De facto. De jure standardization are formal standards that take years to develop. De facto standardization are standards that have no official standing but are supported by vendors. Using Microsoft office as a "standard" is an example of De facto because Microsoft office has no official standing as a standard for businesses. The other two options are simply distractors, though acceptance is a part of the De jure standardization process

<CHAPTER>6 <STEM>Regarding public clouds, the end user can react in real time to abnormal spikes in traffic. This represents which advantage of public clouds? <A> Productivity Core competency <C>Elasticity <D>Utility pricing

<C>Elasticity <FEEDBACK> With public clouds, the end user has the ability to configure software solutions to dynamically increase or decrease the amount of compute resources it needs to handle peak loads. This relates directly with elasticity.

<CHAPTER>6 <STEM>What advantage of public clouds allows the end user to react in real time to abnormal spikes in traffic? <A>Utility Pricing Control <C>Elasticity <D>Core Competency

<C>Elasticity <FEEDBACK>Utility pricing allows the end user to turn on more cloud services when it needs to scale up and turn off when it needs to scale down. This advantage is directed towards no longer needing to procure physical hardware. The advantage of core competency allows the end user to spend more time focusing on its own core competency rather than the core competency of managing infrastructure where an outsource can focus on that. Control is a drawback of public clouds because the end users must rely on the public cloud vendor to meet their SLAs for performance and uptime. Elasticity is correct because the end user can configure its software solutions to dynamically increase or decrease the amount of compute resources it needs to handle peak loads. (pg. 134-135)

<CHAPTER>4 <STEM> Which server stores data and software that can be used by computers on the network? <A>Web Server Print Server <C>File Server <D>Backbone network

<C>File Server <FEEDBACK> The File Server is the only one that fits the question, since it is the server that stores data and software.The web server stores documents and graphics that can be accessed from any Web browser, the print server manages all printing requests, and the backbone network is a central network connecting LANs, MANs,BNs, and WANs.

<CHAPTER>6 <STEM>Which best describes IaaS? <A>Low customer responsibility, high flexibility and control High customer responsibility, low flexibility and control <C>High customer responsibility, high flexibility and control <D>Low customer responsibility, low flexibility and control

<C>High customer responsibility, high flexibility and control <FEEDBACK> IaaS gives the most basic infrastructure for the cloud service models. This means that the user has absolute control and flexibility over how he/she wants to continue developing the model. This also places the most responsibility on the customer in developing it to their specifications as it is just the "bare bones."

<CHAPTER>5 <STEM>What is not an advantage of cloud computing? <A>Pay-as-you-go billing model High speeds <C>High security <D>No need for hardware

<C>High security <FEEDBACK> Virtual security is actually an issue regarding cloud computing. It is important to ask yourself, "Who can access our server?" The other options are clearly advantages and are stated in the book multiple times.

<CHAPTER>5 <STEM>Which service would the CIA use to keep their data safe? <A>Amazon's Public Cloud Computing because it is cheap Amazon's Public Cloud Computing because they can account for varying influxes of data <C>IBM's Private Cloud because they need to assure security <D>IBM's Cloud because data can easily be moved and shared

<C>IBM's Private Cloud because they need to assure security <FEEDBACK>CIA is assumed to need high security.

<CHAPTER>4 <STEM> Which of the following must remain constant for a network to work? <A>Hardware Software <C>Interface between layers <D>Server

<C>Interface between layers <FEEDBACK> Hardware and software can be updated and improved constantly. Layers of the network must remain constant in interface.

<CHAPTER>4 <STEM>Within your company's LAN, there has been a lag in data communications. The IT department determines that the delay is due to messages being transmitted on an inefficient route through the network. Which protocol seems to have an error? <A>Ethernet Hypertext Transfer Protocol <C>Internet Protocol <D>Transmission Control Protocol

<C>Internet Protocol <FEEDBACK>The network layer controls data messages' paths from sender to receiver, and the network layer follows IP.

<CHAPTER>#4 <STEM>What can be said for cloud computing? <A>It has been around for a long time It has lots of standards in place <C>It is new and still in it's infancy stage <D>There are 4 cloud service models

<C>It is new and still in it's infancy stage <FEEDBACK>Cloud computing is relatively new. This being the case it is lacking in standards still. Also there are only 3 cloud service models.

<CHAPTER>6 <STEM> Everything is an advantage of IaaS except: <A>Low Infrastructure Cost Scalability <C>Low Control <D>Pay as you go

<C>Low Control <FEEDBACK> Low control is a disadvantage because if something doesn't fit your business process, there isn't much you can do.

<CHAPTER>5 <STEM>Cloud computing resources follow which kind of payment plan? <A>Purchase licenses One up-front payment <C>Pay-as-you-go <D>None, cloud computing resources are free

<C>Pay-as-you-go <FEEDBACK>To use cloud computing resources you pay for usage time as you go, and you can drop out at any time.

<CHAPTER>#4 <STEM> Which of the following layers is included in the Open Systems Interconnection Reference Model but not in the Internet Model? <A>Transport Layer Physical Layer <C>Presentation Layer <D>Data Link Layer

<C>Presentation Layer <FEEDBACK> The Open Systems Interconnection Reference Models includes the physical layer, the data link layer, the network layer, the transport layer, the session layer, the presentation layer, and the application layer. The Internet Model however only includes the physical layer, the data link layer, the network layer, the transport layer, and the application layer.

<CHAPTER>5 <STEM>Dr. Babik forgot what service Mobius SLIP is, can you help him? Mobius SLIP is a... <A>PaaS DaaS <C>SaaS <D>IaaS

<C>SaaS <FEEDBACK> Mobius SLIP is a SaaS because it is a software licensing and delivery model.

<CHAPTER>5 <STEM> During what phase of the Gartner Hype Cycle does security maturity "catch up" to cloud expectations? <A>Peak of Inflated Expectations Plateau of Productivity <C>Slope of Enlightenment <D>Trough of Disillusionment

<C>Slope of Enlightenment <FEEDBACK> Straight from the chart used in Chapter 5, the security maturity expectations line crosses the cloud expectations line during the Slope of Enlightenment phase of the Hype Cycle. The other phases are actual phases, but security maturity has either surpassed cloud expectations or has been lagging behind them in each of these phases.

<CHAPTER>6 <STEM>For the Platform as a Service (PaaS) model, which of the following is NOT true? <A>PaaS abstracts much of the standard application stack-level functions and provides those functions as a service PaaS vendors manage the application platform and provide developers suite of tools to expedite the development process. <C>Some common PaaS applications are Customer Relationship Management, Enterprise Resource Management, and Enterprise Resource Planning <D>PaaS allows companies to focus on their core competencies and integrate with the best-of-breed tools in the marketplace

<C>Some common PaaS applications are Customer Relationship Management, Enterprise Resource Management, and Enterprise Resource Planning <FEEDBACK> Answer choice A,B, and D are all true regarding the aspects of Platform as a Service. Answer choice C is the correct answer since those applications are common to a Software as a Service Model, not a Platform as a Service model.

<CHAPTER>6 <STEM> What is not a characteristic of utility pricing (regarding public clouds)? <A>The end user no longer needs to procure physical hardware The end user pays only for the resources it consumes <C>The end user has complete control during outages <D>The end user can turn on more cloud services when it wants

<C>The end user has complete control during outages <FEEDBACK> One risk of leveraging a public cloud is control. If a public cloud provider has an outage and the end user has not architected properly for redundancy, it is at the mercy of the cloud vendor to restore services.

<CHAPTER>6 <STEM>A large and relatively unique business, such as Netflix, wants to convert its services to a cloud service model. It chooses Infrastructure as a Service (IaaS) instead of Software as a Service (SaaS). Which of the following is an advantage of the business choosing IaaS over SaaS? <A>Expertise is less important because the vendor will have laid out a lot of the framework. With IaaS, costs are incurred at time of use, so there is no need for depreciation. <C>There is more flexibility and control of the software that the business wants to create. <D>The business, the customer of the service model, is responsible for less of the cloud stack.

<C>There is more flexibility and control of the software that the business wants to create. <FEEDBACK>With IaaS, the customer has greater control over what the final model will look like and it has greater flexibility with its design.

<CHAPTER>5 <STEM>Cloud technology is headed towards which section of the Gartner Hype Cycle graph? <A>Technological trigger Peak of inflated expectations <C>Trough of disillusionment <D>Slope of enlightenment

<C>Trough of disillusionment <FEEDBACK>Cloud technology has already reached the 'peak of inflated expectations' and is heading towards the 'trough of disillusionment'

<CHAPTER>5 <STEM>Which of the following is false regarding cloud computing? <A>Cloud computing is the result of decades of evolution. Cloud computing follows a pay-as-you-go pricing method. <C>Users of cloud computing need to manage physical data centers. <D>Users are not required to purchase software licenses.

<C>Users of cloud computing need to manage physical data centers. <FEEDBACK>One of the positive aspects of cloud computing is that consumers are not required to maintain physical data centers which helps drive down the price significantly.

<CHAPTER>4 <STEM>A ___________ standard is developed by an official industry or a government body and is often called a formal standard. <A>de facto protocol <C>de jure <D>matryoshka

<C>de jure <FEEDBACK>Examples of de jure standards are HTTP, HTML, IP, and Ethernet IEEE 802.3

<CHAPTER> 4 <STEM> How does data communications help facilitate a more efficient use of computers? <A> They collect data from personal computers and other devices and transmit those data to a central server The improve the day-to-day control of a business by providing faster information flow <C> They provide message transfer services to allow computer users to talk to one another via email, chat, and video streaming <D> All of the above <E> None of the above

<D> All of the above <FEEDBACK> Pg. 94 explains all of the ways data communications or data communications networks helps to make computers work more efficiently together.

<CHAPTER>5 <STEM> The main advantages Cloud model testing rather than on-premise testing include which of the following? <A>Potential for wasted assets Decreased procurement and implementation time <C>Cost for testing and decision making decreased <D> B & C

<D> B & C <FEEDBACK> Cloud computing enables a pay-as-you-go pricing model which is ideal for testing resulting in substantial savings.

<CHAPTER> 6 <STEM> Certain government agencies manage databases on the cloud. Some of these databases contain sensitive material related to homeland security, while others contain public records. The agency wants to store both databases in a single infrastructure. Which cloud deployment method best suits their needs? <A> Private Public <C> Community <D> Hybrid

<D> Hybrid <FEEDBACK> The hybrid deployment method allows the agency to store some databases in a private cloud while storing others in a public cloud. This will still allow for a single infrastructure.

<CHAPTER>#6 <STEM> Which of the following is correct? <A> IaaS is to applications as PaaS is to infrastructure SaaS is to applications as Paas is to infrastructure <C> IaaS is to infrastructure as SaaS is to applications <D> IaaS is to infrastructure as Paas is to applications

<D> IaasS is to infrastructure as Paas is to applications <FEEDBACK> IaaS delivers computer infrastructure as a service and PaaS offerings facilitate deployment of applications without the cost and complexity of buying and managing the underlying hardware and software and provisioning host capabilities. SaaS is the complete application delivered as a service to the service consumer. Therefore the correct answer is IaaS is to infrastructure as PaaS is to applications. Those are the main things that those layers focus on. SaaS focuses more on the whole of providing a service.

<CHAPTER> 4 <STEM>Lehman Goldman, a brokerage firm, wants to make certain web pages on its network regarding customer and stock information accessible exclusively to its brokers and other authorized personnel. Lehman Goldman could achieve this through the use of a(n): <A> Peer-to-Peer Network Extranet <C> Network Standard <D> Intranet

<D> Intranet <FEEDBACK> A: Peer-to-peer networks are networks structured without the use of a central server. This would do little for an organization attempting to limit access to certain aspects of information on its network. B: An extranet would serve the opposite purpose of an intranet. This would invite users outside of the organization to access its information over the internet C: Network standards are standards created that make it easier to develop networks that share information. This is not related to limiting access to information within a network

<CHAPTER>5 <STEM> Which is NOT an advantage of cloud computing? <A> It is easy to access It requires less knowledge <C> It is cost-efficient <D> It is controlled completely by the company

<D> It is controlled completely by the company <FEEDBACK> Cloud computing is easily accessible, cost-efficient and does not require extensive knowledge. The company does not have complete control over their cloud computing because a 3rd party is involved.

<CHAPTER>6 <STEM> A company is looking to use a cloud based storage model. Their main priority is to buy a model that has a simple installation. They have no need to modify the model. What kind of cloud based storage model should this company use? <A> Infrastructure as a Service Architecture as a Service <C> Platform as a Service <D> Software as a Service

<D> Software as a Service <FEEDBACK> D would be correct because SaaS's advantages are that it is easy to install and you get what you purchase, there is no way to modify it. B is not a term in the book, A is a model you would use for a high modification, and C is a model that would be in-between A and D.

<CHAPTER> #6 <STEM> Why is Utility Pricing an advantage of a public cloud? <A> The end user has a seemingly endless pool of resources at its disposal The end user is outsourcing its data center and infrastructure management <C> The end user pays for the infrastructure whether it is used or not <D> The end user pays only for the resources it consumes

<D> The end user pays only for the resources it consumes <FEEDBACK> "D" is correct because in a public cloud, the user pays to consume resources only when needed. "A" is incorrect because that is the advantage of elasticity. "B" is incorrect because that is the advantage of core competency. "C" is incorrect because that is the disadvantage of utility pricing when using a private cloud.

<CHAPTER 4> <STEM> If a company's LAN is available to users outside of the company, then it's an example of a/an <A> intranet Wide area networks (WANs) <C> Backbone network (BN) <D> extranet

<D> extranet <FEEDBACK> An intranet is a LAN that uses the same technologies as the internet but is open to only those inside the organization, where an extranet is the same but available to users outside of the company, the other two answers aren't relevant

<CHAPTER>5 <STEM>Which of the following models is most crucial for enterprises to understand in regards to making decisions about cloud computing investments? <A>SaaS IaaS <C>PaaS <D>All of the above

<D>All of the above <FEEDBACK> All of these service models are critical for enterprises to understand so they don't waste dollars on services they would not 100% utilize.

<CHAPTER>4 <STEM>Which layer(s) on the OSI model are considered the application layer on the Internet model? <A>Presentation layer Session layer <C>Application layer <D>All of the above

<D>All of the above <FEEDBACK>The Internet model collapses the top three layers of the OSI model into one layer. Therefore the answer would be all of the above.

<CHAPTER>6 <STEM>When a company must select a cloud service model and provider it is critical to consider what aspects of the cloud service? <A>Risk and points of failure Data ownership policies <C>Cause and effect of vendor lock-in <D>All the above

<D>All the above <FEEDBACK>All of these are vital for a company to decide which cloud service model and provider to select in order to captivate efficiency.

<CHAPTER 4> <STEM> If one speaks about HTML, what layer of the common data communication network model are they speaking of? <A> Physical Network <C>Transport <D>Application

<D>Application <FEEDBACK> According to Figure 1.5 in the text, HTML is an example of what you'd find in the application layer of a typical network model.

<CHAPTER>6 <STEM>During which step in business/IT planning do we select which cloud service model to use? <A>Goals Strategy <C>Infrastructure <D>Architecture

<D>Architecture <FEEDBACK> Goals and strategy are still too conceptual to know which service model to use and you can't choose your service model after you have already implemented an infrastructure.

<CHAPTER>5 <STEM> Which of these is the most accurate advantage of using cloud computing compared to a traditional "on premises" data center? <A> It is much more cost effective to implement It cuts down time to test and decide on an infrastructure <C> Neither A or B <D>Both A and B

<D>Both A and B <FEEDBACK> Using cloud computing saves a company a great amount of money when testing and implementing an infrastructure. It also saves a company a lot of time when it comes to testing and decision making. Found on page 118.

<CHAPTER>5 <STEM>Instagram grew from 25,000 users to 100 million in just under 2 years of operations. What kind of data server solution to support a business would you recommend companies with similar (very optimistic) projections? <A>Internet solution Mainframe architecture <C>Client-server architecture <D>Cloud architecture

<D>Cloud architecture <FEEDBACK>Mainframe architecture and client-server architecture are very similar and would be very costly and time consuming to upgrade from 25,000 users to 100 million in under 2 years. The Internet architecture is becoming outdated, while still used quite often still. However, cloud architecture servers as a much better solution to the scaling problem that the Internet architecture model may run into.

<CHAPTER>5 <STEM>Instagram excelled as a start-up company because it utilized on-demand compute resources and did not have to manage data centers. These are characteristics of what practice? <A>Peer-to-peer Mainframe computing <C>Local area networks <D>Cloud computing

<D>Cloud computing <FEEDBACK>Cloud computing offers these benefits which allowed the Instagram engineers to focus on application architecture and the user experience. For start-ups, cloud computing is a no-brainer because of the benefits offered. The other options don't encompass the characteristics listed.

<CHAPTER>6 <STEM>The health insurance company you are consulting for wants to know which type of cloud is best for them. They have sensitive customer information, such as claims filed and prescriptions, and basic customer information such as birthdate and contact info. What will be your recommendation? <A>Community cloud Public cloud <C>Private cloud <D>Hybrid cloud

<D>Hybrid cloud <FEEDBACK> A hybrid cloud will be the most cost effective, as they can pay for private servers for all sensitive information that needs more security, and pay by usage for the generic customer info.

<CHAPTER>6 <STEM> Amazon Web Services is an example of <A>Platform as a Service Software as a Service <C>Cloud computing <D>Infrastructure as a Service

<D>Infrastructure as a Service <FEEDBACK> Platform as a Service is used for applications and other development and can build upon to develop or customize applications such as .NET or Java. Software as a service uses the web to deliver applications that are managed by third-party vendors that can be accessed through the web and doesn't have to download anything such as Google Applications. (page 146)

<CHAPTER>6 <STEM>Shelby is looking to start working in the cloud-based job market. She possesses a vast array of computer maintenance and hardware expertise, but is not confident in her ability to code and manage programs. What service field could she enter and excel in? <A>Software as a Service Data as a Service <C>Platform as a Service <D>Infrastructure as a Service

<D>Infrastructure as a Service <FEEDBACK>IaaS provides virtual data center capabilities (Read: Hardware!) to customers looking to propagate their software through cloud computing. Shelby would work in a data center, allowing her to manage the hardware used to provide IaaS to customers. Both SaaS and PaaS are focused in applications and software, which are skills Shelby does not have. DaaS is a throwaway answer.

<CHAPTER>5 <STEM>Which of the following is NOT a reason why companies may be hesitant to switch to cloud computing? <A>It can be risky to put information on the Internet. It would be too complicated to move existing data onto virtual servers. <C>It is only a fad, and will be a wasted investment. <D>It is impossible to tell how much storage you will need, so you may purchase too much virtual server space.

<D>It is impossible to tell how much storage you will need, so you may purchase too much virtual server space. <FEEDBACK> Cloud computing is pay-as-you-go, so you don't pay for storage space until it is needed.

<CHAPTER>#4 <STEM> Six new graduates are working out of their basements using the same software while they collaborate to create their new startup. They need a cost-effective way to communicate on their home computers and share files while they work in their respective basements. Which network best fits their needs currently? <A>Modem Network Switch Network <C>Client-Server <D>Peer-to-Peer

<D>Peer-to-Peer <FEEDBACK> (pg. 95) The computers are functioning as equals, so a peer-to-peer network would work best.

<CHAPTER>4 <STEM> What is a rule not defined by the physical layer of the OSI model? <A> Voltages of electricity Number of bits sent per second <C> Physical format of cables and connectors <D>Performance of routing

<D>Performance of routing <FEEDBACK> A - C are all rules defined in the physical layer of the OSI model, Performance of routing (D) is a action performed during the networking layer of the OSI model

<CHAPTER>6 <STEM>A hospital wants to put everything into the cloud. Where cloud should they put their costumer's information in? <A>Public Cloud Government Cloud <C>Medical Cloud <D>Private Cloud

<D>Private Cloud <FEEDBACK> With a Private Cloud, we can fairly assume that the hospital will want some of the customer's information as private and as protected as possible.

<CHAPTER>6 <STEM>_____ is created for end-users accessed with a thin client such as a web browser. An example of this service is Google Docs. <A>Cloud as a Service Platform as a Service <C>Infrastructure as a Service <D>Software as a Service

<D>Software as a Service <FEEDBACK> SaaS is a service for consumers via a thin client such as a web browser that is an interactive application. Cloud as a Service is not a real term. An example of Infrastructure as a Service is Amazon Web Services and an example of Platform as a Service is Engine Yards, neither of which are SaaS's. Found on page 134.

<CHAPTER>6 <STEM>All of the following are drawbacks to using public clouds EXCEPT: <A>End users are at the mercy of the vendor on whether the cloud is performing and running properly Regulations and data privacy issues can be challenging to deploy in the public cloud <C>There are limited configurations offered by a vendor <D>The end user has a very limited pool of resources at its disposal and can't configure its software solutions to handle peaks of traffic

<D>The end user has a very limited pool of resources at its disposal and can't configure its software solutions to handle peaks of traffic <FEEDBACK>Answer D is not true of public clouds. Elasticity of computing resources is available in public clouds and is a major advantage.

<CHAPTER>4 <STEM>Which group of layers do the first and second layers of both the OSI model and the Internet model belong to? <A>internetwork layer application layer <C>TCP/IP layer <D>hardware layer

<D>hardware layer <FEEDBACK>The hardware layer consists of the physical and data-link layer of both models.

<CHAPTER>4 <STEM> Which layer exists in the OSI Network model but not in the Internet Model? <A> Application Layer Presentation Layer <C> Session Layer <D> Data Link Layer <E> Both B and C

<E> Both B and C <FEEDBACK> The OSI model's application layer consists of Application Layer, Presentation Layer, and Session Layer, while the Application Layer of the Internet Model contains just the Application Layer

How do you demonstrate the efficacy of a business process? What indicators can be used to show that?

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What are components of IT infrastructure?

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What are the key properties of enterprise architecture? What do they mean?

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What is a business-process perspective? How does it help remedy the silo effect?

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What is a platform?

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What is an architectural principle?

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What is the functional structure of an enterprise?

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What are layers of architecture?

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What are types of architecture?

??? business, application, data, technology architectures ???

What is a project?

A business project is a temporary, unique set of interrelated activities planned and executed to achieve a goal

What is decentralized architecture?

A database where functionality, data, application program and user interface processing is connected through multiple machines.

What is a strategy?

A general plan to achieve one or more long-term or overall goals under conditions of uncertainty

What is Business Process Improvement (BPI)?

A gradual, incremental, continuous transformation of a business process within the aim of improving some performance metrics.

What is an organization?

A group of people that coordinate their work to accomplish a goal and have the ability to communicate when completing their goal

What is a system?

A set of interacting or interdependent component parts forming a complex, intricate whole

What is a process?

A stable combination of recurring cross-functional sets of tasks that converts into outputs

What is an information system?

A system designed and used to collect, store, process, and distribute data

What is an enterprise system (ES) (aka Enterprise Information System (EIS))?

A system of IT that enables information flow within and between processes across the organization.

What is a business model?

A way by an organization creates, delivers, and captures value. Describes how an organization creates, delivers, and captures value, in economic, social, cultural or other contexts

What is enterprise architecture?

Analytical discipline that provides methods to comprehensively define, organize, standardize, and document an organization's structure and interrelationships in terms of certain critical business domains characterizing the entity under analysis. The blueprint of the infrastructure we want to create.

How are BPM, BPI, and BPR different?

BPI looks to tweak an existing process to work better, while BPR looks to change the way a process works.

What is one big benefit of PaaS as a cloud service model? A) Pay as you go B) It is least expensive of them all C) Platforms handle scaling during peak times D) You have total control.

C) Platforms handle scaling during peak times FEEDBACK: The promise of PaaS is that it allows developers to focus on business requirements while the platform handles the infrastructure. Pay as you go is a benefit of SaaS, and IaaS gives you the most control of all the cloud service models.

What is crucial for enterprises to make the right investment in the cloud? A) Saving the most money B) Following competitors decisions C) Understanding the three cloud service models D) Focusing only on the business process of the company

C) Understanding the three cloud service models FEEDBACK: The secret to success for enterprises will be picking the right cloud solutions to solve the right business problems. This means, using alignment by taking into consideration of both the IT and business needs of the company. By knowing what each cloud service model offers, allows you to invest in the correct one that fits your company's needs the most.

If your company needed developers to design high-scaling systems, which cloud service model would be ideal for your company to use? A) CRM B) SaaS C) IaaS D) PaaS

D) PaaS FEEDBACK: Your company will most likely have to write a large amount of code to handle caching, synchronous messaging, and database scaling, Many PaaS has solutions to those capabilities as a service so the developers can focus on business logic and not reinvent the wheel by coding for underlying IT "plumbing".

What is enterprise architecture framework?

Defines how to create and use an enterprise architecture. Provides principles and practices for creating and using the architecture description of a system.

What is an Enterprise Resource Planning system (ERP)?

ERPs are an enterprise information system designed for large organizations to manage the fragmentation of data stored across multiple departments, devices, and databases.

5 components of information systems?

Hardware, Software, Data, Procedures, People

Effectiveness

How much actual output produced per unit of expected output. AO / PO

Efficiency

How much planned input per unit of actual input PI / AI

What is knowledge?

Information in the context that can be acted upon

What is the silo effect? How does it affect an organization?

It is a self-contained functional unit in an organization. It can cause departments to share less information with other departments and decrease value-added.

What is information?

Processed data that is useful

Describe the purpose, flow, input and output of the business processes of each of the four essential business function necessary for EVERY business organization.

Procurement - acquiring raw materials, parts, and services necessary for producing finished goods. Production - converts raw materials (inputs) into finished goods (outputs). Fulfillment/sales/marketing - process and fulfill customers' orders for goods. Accounting/finance - calculate the value of products sold, costs, and resulting value-added.

What are four essential business functions necessary for EVERY business organization?

Procurement, Production, Sales/Marketing/Fulfillment, Accouting/Finance

What is Business Process Re-engineering (BPR)?

Radical business process overhaul transformation. Focuses on the analysis and design of workflows and business processes within an organization.

What is the relationship between strategy, architecture, and infrastructure?

Strategy is the plan to complete a task. Architecture is the blueprint for completing those strategies. Infrastructure is the actual physical system for completing those strategies.

Productivity

The amount of actual output per unit of actual input. AO / AI

What is business infrastructure?

The basic physical systems of an organization (business). The actual objects of the architecture.

What is Business Process Management (BPM)?

The discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes.

What is the major trade-off of choosing BPM, BPI, or BPR over another?

The trade off is time, quality, etc.

How are BPM, BPI, and BPR similar?

They are all ways to improve business processes

What is the primary objective of any business organization?

To maximize value for the shareholders

What is data?

Unprocessed information

What is service-oriented architecture (SOA)?

When a company rents the infrastructure that they already own to people who don't own but want to use.

DIKW Model

refers loosely to a class of models for representing purported structural and/or functional relationships between data, information, knowledge, and wisdom

What is centralized architecture?

the traditional database system where all database functionality, data, application program and user interface processing are located on one central machine. Think of a skyscraper.

CIS 304 Module 1, CIS 304 Questions

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