CIS 365- Q1

In ________, raw data is systematically acquired and transformed during various stages that add value to that information. an information value chain a firm value chain an industry value chain the feedback process the dissemination process

a

Which of the following is an example of a social complementary asset? Technology and service firms in adjacent markets to assist implementation Teamwork and collaborative work environments Distributed decision-making rights Incentives for management innovation A strong IS development team

a

Which of the following is an example of an organizational complementary asset? Efficient business processes A collaborative work environment Laws and regulations The Internet and telecommunications infrastructure Strong senior management

a

The three principal levels within a business organization hierarchy are: senior management, operational management, and service workers. senior management, middle management, and operational management. senior management, operational management, and information systems. senior management, middle management, and service workers. senior management, data workers, and service workers.

b

All of the following are characteristics of twenty-first digital firms except: use of social media to enter into conversations with customers. greater awareness of changes in technology, consumer attitudes, and culture. better understanding of the importance of information technology in creating and managing the firm. greater emphasis on hierarchy and structure. more emphasis on decision-making based on data and analysis.

d

Which of the following best describes the primary reason for implementing a new information system, from a business perspective? The system enables the firm to create new products and services. The system will create new value for the firm, beyond its costs. The system will automate key business processes. The system is in use by our primary competitors. The system integrates well with the Web.

b

Which of the following statements about digital firms is not true? In digital firms, time shifting and space shifting are the norm. Today, most firms are fully digital. Digital firms offer extraordinary opportunities for flexible global organization and management. Digital firms sense and respond to their environments more rapidly than traditional firms. Digital firms have more flexibility to survive in turbulent times.

b

Which of the following is a global network that uses universal standards to connect millions of different networks around the world? An extranet The World Wide Web The Internet An intranet Verizon

c

Which of the following statements is not true? In 2019, global spending on information technology (IT) and IT services was nearly $3.8 trillion. In 2019, firms spent $160 billion on management consulting and services. In 2019, U.S. spending on IT equipment, software, and research and development accounted for about 35 percent of total U.S. capital spending (in nominal GDP) Most of the business value of IT investment derives from organizational, management, and cultural changes inside firms. Much of the money spent by businesses on management consulting and services involves redesigning firms' business operations to take advantage of new technologies.

c

All of the following describe the effects of globalization except: significant decreases in operating costs. ability to reliably obtain price and quality information worldwide. increased ability to find low-cost suppliers. increases in transaction costs. ability of firms to replicate their business models in multiple countries without having to redesign expensive fixed-cost information systems infrastructure.

d

Raw data collected at checkout counters in a grocery store is an example of: output. processing. feedback. input. information systems.

d

Which of the following is not an expression of a superior return on the investment in an information system? Increase in productivity Increase in revenue Increase in the firm's stock market value Increase in firm transaction costs Superior long-term strategic positioning of the firm

d

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives? Operational excellence Improved decision making Competitive advantage Customer intimacy Survival

e

Data management technology consists of which of the following? Physical hardware and media used by an organization to store data Detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system Two or more computers linked together to share data or resources Hardware and software used to transfer data Software governing the organization of data on physical storage media

e

Which of the following may lead to competitive advantage? 1. New products, services, and business models2. Charging less for superior products3. Responding to customers in real time 1 only 1 and 2 2 and 3 1 and 3 1, 2, and 3

e