CIS 365-Q2

Which of the following systems integrates supplier, manufacturer, distributor, and customer logistics processes? Collaborative distribution system Supply chain management system Reverse logistics system Enterprise planning system Transaction processing system

Which of the following systems integrates supplier, manufacturer, distributor, and customer logistics processes? Collaborative distribution system Supply chain management system Reverse logistics system Enterprise planning system Transaction processing system

A(n) ________ system collects data from various key business processes and stores the data in a single, comprehensive data repository, usable by other parts of the business. transaction processing enterprise automatic reporting management information knowledge management

b

All of the following are examples of business intelligence systems except a system that: summarizes and reports on a company's basic operations. tracks the flows of materials in a factory. focuses on problems that are unique and rapidly changing. compares total annual sales figures for specific products to planned targets. addresses nonroutine decisions.

b

Telepresence technology is primarily designed to: allow managers to observe how employees behave. allow a person to give the appearance of being at a location other than his or her true physical location. provide managers with a tool to visualize corporate performance. store the firm's visual content like videos. enable the sales force to keep track of customer orders.

b

Which of the following can typically access a firm's intranet? The general public The firm's employees The firm's customers The firm's suppliers The firm's outside contractors

b

Which of the following is an example of a cross-functional business process? Identifying customers Shipping a product Fulfilling a customer order Hiring employees Paying creditors

c

Which of the following is not a true statement with respect to business processes? Every business can be seen as a collection of business processes. Analyzing business processes can enable you to achieve a clear understanding of how a business actually works. The performance of a business firm typically is not related to its business processes. Business processes can be either a source of competitive strength or a liability. A business process may involve a unique way in which work, information, and knowledge are coordinated within an organization.

c

Which of the following systems would an organization use to compare total annual sales for a specific product to a planned target? ESS TPS MIS DSS CRM

c

All of the following are capabilities of enterprise social networking tools except: the ability to set up member profiles. the ability to share, store, and manage content. the ability to establish groups and team workspaces. tagging and social bookmarking. supply chain management.

e

Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix? Synchronous/colocated Same time/remote Different time/remote Remote/colocated Same time/same place

a wrong answer

Which of the following is a question that might be answered by an MIS system? What new products should our company create? What is the effect on return on investment of the changing costs of supplies? What is the best trucking route for product delivery? How do actual sales for each quarter compare to projected sales? What are employment levels in the industry likely to be in five years?

d

Which of the following systems is used to focus on non-routine business problems that are unique and rapidly changing? MIS TPS ESS DSS KMS

d

________ are responsible for translating business problems and requirements into information requirements and systems. End users Information systems managers Programmers Systems analysts Database specialists

d

Second Life is an example of a(n): virtual world. wiki. social network. mind mapping tool. extranet.

a

Which level of the organization is an ESS specifically designed to serve? Operational management End-users Middle management Senior management Knowledge workers

d