CIS CH9

A(n) ________ rotates data to display alternative presentations of the data.

pivot

The structure of a typical organization is similar to a __________, and the different levels require different types of information to assist in decision making, problem solving, and opportunity capturing.

pyramid

Operational decisions are considered __________ decisions, which arise in situations where established processes offer potential solutions.

structured

Which is a semistructured decision?

Changing employee benefits

___________ is the aggregation of data from simple roll-ups to complex groupings of interrelated information.

Consolidation

Select the three structured decisions that almost repetitive in nature and affect short-term business strategies.

Creating weekly production schedules Creating employee staffing schedules Reordering inventory

_________ support systems model information using OLAP, which provides assistance in evaluating and choosing among different courses of action.

Decision

Select the system that models information using OLAP, which provides assistance in evaluating and choosing among different courses of action?

Decision support system

________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

Expert

What are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems?

Expert systems

_________ logic is a mathematical method of handling imprecise or subjective information.

Fuzzy

_________ algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.

Genetic

What is a wearable computer with an optical head-mounted display?

Google Glass

What refers to the level of detail in the model or the decision-making process?

Granularity

Which of the following concerns how an organization should achieve the goals and objectives set by its strategy and are usually the responsibility of mid-level management?

Managerial decisions

At which level are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?

Managerial level

What is a category of AI that attempts to emulate the way the human brain works?

Neural network

What is the capture of transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information?

Online transaction processing (OLTP)

________ decisions affects how the firm is run from day-to-day; they are the domain of operations managers, who are the closet to the customer.

Operational

At what level do employees develop, control, and maintain core business activities required to run the day-to-day operation?

Operational level

_________ analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.

Optimization

Match the key term on the left with its correct definition on the right.

Pie chart matches A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. Bar chart matches A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values they they represent. Histogram matches A graphical display of data using bars of different heights. Sparkline matches A small embedded line graph that illustrates a single trend. Time-series chart matches A graphical representation showing change of a variable over time.

___________-structured decisions occur in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision.

Semi

Select the three characteristics of online transactional processing.

Stores the information Updates existing information to reflect the new information Processes the information according to defined business rules

Which decisions arise in situations where established processes offer potential solutions?

Structured

Decisions range from routine choices, such as how many items to order or how many people to hire, to unexpected ones such as what to do if a key employee suddenly quits or needed materials do not arrive. Today, with massive volumes of information available, managers are challenged to make highly complex decisions—some involving far more information than the human brain can comprehend—in increasingly shorter time frames.

True

What are decisions that occur in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

Unstructured

__________ produces graphical displays of patterns and complex relationships in large amounts of data.

Visualization

Online ____________ processing is the manipulation of information to create business intelligence in support of strategic decision making.

analytical

Digital __________ track KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs.

dashboards

A(n) ________ information system is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation,and insight.

executive

A(n) ______ is a simplified representation or abstraction of reality.

model