CIST 1130- Week 2-8: Second Try

A Mac OS user has forgotten the location of an important spreadsheet document. Which Mac OS feature could be used to find the spreadsheet?

-Spotlight

Multitasking

-The ability to run multiple applications simultaneously

You want to purchase a home theater computer system. Which hardware selection criteria would be most important for this system?

-Video card with HDMI output -HTPC form factor

Notification area

-is the portion of the user interface that displays icons for system and program features that have no presence on the desktop as well as the time and the volume icon. -is a part of taskbar located to the right side of the taskbar. It displays time and date, connectivity to the internet, audio volume and security programs

Which port does Telnet use?

23

Which port must be opened in the firewall of a Windows system so that a Remote Desktop connection can be established?

3389

When assisting users, a technician often uses the Mac OS Force Quit functions and the Linux *kill* command. Which of the following situations would require their use?

A runaway application does not respond to user input

Control Panel

A window containing various programs that allow you to specify how your computer looks and performs

Multiprocessing

Ability to use multiple processing devices.

You recently installed a Windows 10 system. During the installation process, you elected to sign into the system using a local user account. After using the system for a time, you decide to begin using an online Microsoft account to authenticate to the system instead. Click the Settings app option you would use to do this.

Accounts

Joe is working on a design team that uses a computer-aided design (CAD) system. Joe has been complaining that it takes too long to perform tasks such as panning, rotating, and zooming. You have been asked to look at Joe's computer and to make any changes required to increase Joe's productivity. Which of the following changes would best meet Joe's needs?

Add a very high-end video board.

You want to upgrade your Windows 7 Professional computer to Windows 10 Professional. You begin by checking the hardware and discover it has 1 GB of RAM, a 2.0 GHz dual-core processor, a 128 GB solid state drive, and a video adapter with 128 MB RAM and DirectX 9 support. You want to install the 64-bit version of Windows 10. What should you do?

Add more memory

You want to create a new user account on a Windows system that can create and edit private files, start and stop the system, install applications, and add new device drivers. Which group should this user be a member of?

Administrators

You are a PC technician for a national computer retailer. A business customer asks you to build a three custom computers to be used by employees at a branch office: -CAD / CAM Design Workstation -Home Theater PC -Virtualization Workstation

*CAD / CAM Design Workstation* -6 GB GDDR5 PCIe video adapter -32 GB PC4-21300 DDR4 ECC RAM -1 TB SATA HD *Home Theater PC* -HDMI output -Compact form factor -5.1 channel surround sound adapter -TV tuner adapter *Virtualization Workstation* -32 GB PC4-21300 DDR4 RAM -4 TB SATA HD -Integrated Video adapter

You are a PC technician for a national computer retailer. A customer asks you to build three custom computers for him to use at his home office. He requires a gaming system, home office server, and a thin client workstation: -Gaming PC -Home Office Server -Thick Client Workstation

*Gaming PC* -1000 W Power Supply -1 TB SATA HD -Dual SLI 6 GB PCIe video adapters -5.1 channel surround sound adapter -Liquid CPU cooler *Home Office Server* -2 TB RAID 5 disk array -600 W power supply -No audio adapter -Integrated video adapter *Thick Client Workstation* -400 W power supply -500 GB SATA HD -512 MB PCIe video adapter -Basic desktop applications installed

You are a PC technician for a national computer retailer. You are asked to build each of the systems listed on the right. You need to use the most appropriate hardware components to ensure that each of these systems will fulfill its intended role.

*Home Office Server* -2 TB RAID 5 disk array -600W power supply -No audio adapter -Integrated video adapter *Gaming PC* -1000W power supply -1 TB SATA HD -Dual SLI 6GB PCIe -Video adapters -5.1 channel surround sound adapter -liquid CPU cooler *Home Theater PC* -HDMI output -Compact form factor -5.1 channel surround sound adapter -TV tuner adapter *Virtualization Workstation* -AMD 12-core, 4 GHz CPU -4 TB SATA HD -32 GB DDR4 RAM -Hardware-assisted virtualization *Thin Client Workstation* -Intel Celeron dual-core, 2.7 Ghz CPU -500 GB SATA HD -2GB DDR3 RAM -Few or no applications installed *Audio/Video Editing Workstation* -Intel Core i7 six-core, 3.4 GHz CPU -2 TB SSD SATA HD -16 GB DDR4 RAM -High-end audio adapter with speaker system -High-end video adapter with dual displays

You own a custom PC retail store. A small business client asks you to build three workstations for her organization: -Virtualization Workstation -Video Editing Workstation -Thin Client PC

*Virtualization Work Station* -AMD 12-core, 4 GHZ CPU -4 TB SATA HD -32 GB DDR4 RAM -HAV *Video Editing Workstation* -Intel Core i7 six-core, 3.4 GHZ CPU -2 TB SSD SATA HD -16 GB DDR4 RAM -Video capture card *Thin Client PC* -Intel Celeron dual-core, 2.7 GHz CPU -500 GB SATA HD -2 GB DDR3 RAM -Few or no applications installed

You're working on a Mac computer that has an issue with a non-responsive application. You need to stop the application using the Force Quit feature. Which of the following keyboard shortcuts can be used to access the Force Quit feature?

*command+option+esc*

You have been tasked with designing a workstation that will run VMware Workstation hypervisor software. It will be used by a software engineer to run virtual machines for app testing. Which of the following criteria should be included in your design for this system? (Select TWO).

- 64-bit processor with eight cores - RAM configured to run in quad-channel mode.

Search

- a feature that helps you find documents on your computer

A user works primarily in your organization's production area. However, she frequently needs to access data stored on her Windows 10 desktop system in her office while on the production floor. She would like to be able to use a system in the production area to remotely access her desktop system using a network connection. Which groups on her desktop system could you make her user account a member of to enable this configuration? (Select TWO.)

-Administrators -Remote Desktop Users

Mission Control is a desktop and windows management utility that is used to access several Mac OS features. Which of the following are Mac feature accessed through Mission Control?

-Dashboard -All Windows -Multiple Desktops

You have a laptop running Windows 10. User Account Control (UAC) has been disabled. How would you re-enable UAC on the laptop? (Select TWO. Each choice is a complete solution.)

-In the Control Panel, select System and Security and then Security and Maintenance -In the Control Panel, select User Accounts and then User Accounts

You are purchasing a PC system that will be used as a file and print server in a small business. Which hardware selection criteria would be most important for this system?

-RAID 1+0 array -64-bit multi-core processor

A home office user employs a technician to secure a Windows computer. To secure the local accounts, which of the following actions should the technician perform? (Select TWO)

-Rename the Administrator account -Disable the Guest account

You have a workstation running Windows Vista Business that you would like to upgrade to Windows 10 Enterprise Edition. You want to perform the upgrade with the least amount of effort and cost. Which of the following would BEST meet your needs? A. Purchase an upgrade version of Windows 10; perform a new or custom installation. B. Purchase an upgrade version of Windows 10; perform an in-place upgrade. C. Purchase a full version Of Windows 10; perform a new or custom installation. D. Purchase a full version Of Windows 10; perform an in-place upgrade.

B. Purchase an *full version* of Windows 10; perform an *custom installation* Explanation: You can purchase an upgrade version of Windows 10 when moving from Windows Vista. In this scenario. you can perform an in-place upgrade because you are moving to the same or higher edition (Ultimate is a higher edition than Windows Vista Business) If you were moving to a lower edition (such as a Home edition), you would need to perform a new installation.

You have a computer with a removable disk drive formatted with NTFS. You want the drive to use FAT32 so it is compatible with more operating systems. The drive is currently configured using letter D:. Which of the following MUST you complete to accomplish this task?

Back up the data on the D: drive. Reformat the D: drive using FAT32. Restore the data

A technician is tasked with installing the Windows OS on Mac OS computer so that the computer can boot to either the Mac OS or the Windows OS. Which Mac OS feature should the technician use to complete this task?

Boot Camp

Match the Mac key labels on the left with the corresponding Mac key descriptions on the right. -The primary modifier key on Apple systems used like the Ctrl key on a Windows system -Primarily used for text document navigation -Used for application and navigation shortcuts -Typically only found on Apple notebooks and is used to access the F1-F12 keys on the keyboard

C, D, A, B

Storage Devices

Devices that contain non-volatile memory for saving or maintaining data. *storage devices include:* -Hard-disk drives -Solid-state drives -Optical drives (CD-ROM,DVD-ROM, and Blu-ray -Flash drives

You want to configure User Account Control so that you see the permission prompt only when programs try to make changes to your computer (not when you make changes). You do not want the desktop to be dimmed when the prompt is shown. What should you do?

Disable Secure Desktop

Which of the following Mac features is used to launch apps, switch between running apps, access the Trash, and access specific folders?

Dock

Your company has issued you a new laptop computer that contains a lot of memory and two very large hard disks. Since your computer at home is old and slow, you want to use your work computer for personal use as well. To keep your applications and files totally separate from the company's, you have been told you can run more that one version of Windows on the same computer, one for work, and one for personal use. which of the following technologies would BEST meet your needs?

Dual boot

You want to install Windows on a mirrored disk array. You run the motherboard disk configuration utility and create the RAID 1 array, then configure the system to boot from the Windows installation disc. The Windows installation starts but does not detect the RAID array. Which of the following will MOST likely allow the RAID array to be detected?

During the installation, browse to and select the appropriate driver for your RAID controller when prompted where you want to install Windows.

You want to configure User Account Control so that when a UAC prompt is shown, the desktop is not dimmed, allowing you to continue working without responding to the prompt immediately. What should you do?

Edit settings in the Local Security Policy

You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems with an application. He tries to describe what he is doing in the application, but you just can't understand what he is doing that might be causing the problem. What should you do?

Establish a Remote Assistance connection and watch what the user is doing.

You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding your directions and is becoming frustrated. What should you do/

Establish a Remote Desktop connection and update the driver.

You have a computer with a 64-bit dual-core processor that runs the 32-bit version of Windows 7 Professional edition. You would like to upgrade to the 64-bit version of Windows 10 Professional. You want to perform the upgrade with the least amount of effort possible. Which of the following steps are required to accomplish this? (Select TWO)

Get 64-bit drivers for all hardware Perform a clean installation

You are purchasing several PC systems that will be used as thin clients in a large organization. Which of the following hardware selection criteria would be the MOST important for this system?

Gigabit Ethernet adapter

On a Windows system, which of the following is true of groups?

Group members have access rights assigned to the group

A user calls to report a problem. She is trying to install an application on her new Windows 10 system, but cannot. Her user account is a member of the Users group on the system. What do you suspect is causing the installation issue?

Her group membership does not allow ho install new software

You are an IT administrator for a large company that is doing very well in their business endeavors. As a result, the company is hiring new employees on a regular basis. In addition to your normal workload, you have been asked to install and configure the new employees' computers with a Windows operating system and the applications your company uses to do heir business. To make this process easier, you only give new employees the choice of one of two laptops. Which of the installation types would make the BEST use of your time installing and configuring these laptops?

Image deployment

You need to install Windows 10 on a new computer system that uses a SATA SSD device to store data. What should you do to complete this installation?

Install Windows in the same way you would a system that uses a standard hard disk drive.

Your supervisor recently purchased 100 desktop computer systems and 100 new Windows 10 licenses for your organization's accounting department. She received a single Windows 10 installation disc with the licenses. Which of the following would be the BEST installation methods to use?

Install one system and image it to the other systems Use a network installation

Software

Instructions or data that are stored electronically, either on a hard drive or a special chip. *common software components include:* -operating systems -program applications -hardware drivers (special programs that tell the operating systems how to use the hardware

Don is an accountant in the Finance department. For the last several months, he has been testing an online accounting program. After speaking with his manager, Don receives permission to download a streamlined version of the software, which requires a local installation. Don downloads the application and tries to install it, but the operating system will not allow him to. Out of frustration, he calls the help desk. The help desk sends a technician to Don's machine while Don is out to lunch. The technician installs the application without issue. Which of the following is the most likely reason Don could not install the application?

Insufficient Permissions

Taskbar

Is at the bottom a Windows desktop screen. On the *_______________* you can also open any windows that are displayed on the *_______________*.

You are an IT administrator for your company. you have been tasked with the assignment of installing 300 copies of Windows 10. You need to finish this task as quickly and efficiently as possible. Which of the following booth methods would be the BEST methods for installing Windows under these circumstances?

PXE

You have a workstation running a 64-bit version of Windows 8.1. Professional that would like to upgrade Windows 10 Professional. you want to perform the upgrade with the lowest cost and least effort. Which of the following would be the BEST way to install Windows 10?

Purchase a 64-bit *upgrade version* of Windows 10; perform an *in-place* upgrade.

Which of the following remote access mechanisms on a Windows system lets you watch what a user is doing and, if necessary, take control of the user's desktop to perform configuration tasks?

Remote Assistance

Which of the following can be used to create a secure connection to a remote server?

SSH

Which of the following network services or protocols uses TCP/IP port 22?

SSH

Occasionally, Rachel works from another Mac in her office, rather than her own, and needs to be able to access her Mac while she is away from her desk. Which option can Rachel use to access her MAC.

Screen Sharing

A small business hires an after-hours cleaning service that is known to have a high turnover of employees. They want to prevent unauthorized access to their computers, but do not want to spend money on new hardware. Which of the following is the BEST solution?

Set login time restrictions

You need to enable Remote Desktop on a user's Windows 10 system so that you can manage it over the network from your office. Click the Control Panel option you use to accomplish this task.

System and Security

Which Windows tool lets you perform automatic backups at regular times (such as on specific days at specific times)?

Task Scheduler

You have an application that you would like to run every Monday at 3 p.m. on your Windows 7 workstation. Which tool would you use to configure the application to run automatically?

Task Scheduler

Coaxial S/PDIF & Fiber S/PDIF

The S/PDIF port is used to send a digital audio signal to high-end audio devices, such as home theatre systems or Dolby Digital surround sound systems. -Coaxial S/PDIF ports use a copper coaxial cable to transmit signals. -Fiber S/PDIF ports use fiber optic cables to transmit signals.

PS/2 (mini-DIN-6)

The ______ port, also called mini-DIN-6, is used to connect older ______ keyboard or mouse devices. ______ ports are color coded: -Purple denotes the keyboard port. -Green denotes the mouse port. The ______ port has been superseded by the USB port.

Multithreading

The ability to run multiple parts of an application simutaneously.

Processing

The flow of data through a series of procedures as defined by a set of instructions. *major processing components include:* -CPU (central processing unit) -RAM (random-access memory)

Input

The movement of data or commands to the internal computer hardware. *Standard input devices* -Mouse -Keyboard -Touchscreen *Gaming input devices* -Game controller -Joystick *Media input devices* -Scanner -Digital Camera -Webcam *Audio input devices* -Microphone -MIDI controller

Hardware

The physical components that compose a computer system or network. *common hardware components include: * -keyboard, mouse, printer, monitor -connectors and cables -hard disk drives -circuit boards

Network and Communications

The practice of connecting two or more computers in order to transfer data. *network and communications include:* *connecting media:* -Copper cables -Radio signals *connection devices:* -Routers -Switches

Output

The process of the computer presenting, displaying, or otherwise giving data. *output devices include:* -Video -Audio -Printing

VGA (DE-15)(Video Graphics Array)

The video graphics array ____ port is used to connect external display devices such as projectors and some monitors. *_______ ports* -Transmit an analog video signal -Use a DE-I5 connector

You are the IT administrator for your company. You have several users who want to work from home by connecting to a server running at the corporate headquarters. Your manager has asked you to keep costs to a minimum as you provide computers for this environment. Which of the following types of PCs would best work for these remote users?

Thin Client

You have been asked to install Windows 10 on 30 different computers for a new branch office your company is setting up. The computers have been purchased from different companies and have different hardware. Which method should you use to reduce the installation time and effort you need to spend?

Unattended

You are preparing to install 64-bit Windows 10 on a computer that is currently running a 64-bit version of Windows 7. You perform a hardware inventory on the computer and note the following: -Processor= 2.0 GHz -Free Hard Drive space= 200 GB - RAM= 1 GB -DVD drive= 18 x -100 Mbps NIC You need to prepare this computer to ensure that it meets the minimum hardware requirements of Windows 10. What should you do?

Upgrade to at least 2 GB of RAM

You manage desktop computers at your company. You are in charge of 100 computers, all of which run Windows XP. You want to upgrade all computers to Windows 7. Prior to the upgrade, you need to verify the compatibility of each computer with Windows 7. You want to gather the necessary information as quickly as possible. What should you do?

Use the Microsoft Assessment and Planning Toolkit (MAP).

You recently purchased a copy of Windows 10 from a retail store. This system you want to install Windows on doesn't have an optical drive. What is the BEST option for installing Windows in this scenario?

Use the Windows 7 USB/DVD Download Tool to copy the installation files to a USB flash drive

HDMI to DVI

Used to connect a HDMI cable to a DVI port

VGA to DVI

Used to connect a VGA cable to a DVI port

VGA to HDMI

Used to connect a VGA cable to a HDMI port.

Which Windows component prompts the user for credentials or permission to protect against unauthorized activities, such as an unintended software installation?

User Account Control (UAC)

You need to create a user account on a Windows system that can create files, run applications, and install printers when the driver for the printer already exists on the computer. You want the user to have only the minimum rights necessary on the computer. Which group should this user be a member of?

Users

You are about to begin an upgrade of Windows 7 workstation to Windows 10. What should you do before beginning? (Select TWO)

Verify that the computer meets the minimum requirements. Create a system backup of the hard drive prior to running the upgrade.

You are in the process of preparing a storage device and must detemine which file system to use. Under which of the following conditions are you MOST likely to choose exFAT over FAT32 or NIFS?(Select TWO)

When storing files larger than 4 GB in size When formatting removable flash devices.

You have a fairly new computer that was installed with an old version of Windows Vista. This was required to fix some software your company is still supporting. To maintain the data collected while running Vista, you decide that it woul be best to upgrade this computer to Windows 10 instead of doing a clean install. Knowing that you can't upgrade directly to Windows 10 from Vista, you plan to first upgrade to Windows 7 and then upgrade form Windows 7 to Windows 10. Which of the following would BEST help you determine whether the computer will support Windows 7?

Windows upgrade advisor

HDMI (High-Definition Multimedia Interface)

and DisplayPorts are used to sed high-quality digital video and audio signals. *The following devices use the _________ and DisplayPort:* -LCD monitors -HDTVs

Utilities

are the features or programs included with an operating system that perform system-related tasks. Common Windows ______________ are *Control Panel* and *This PC*. Common Linux ______________ are *cd*, *grep*, and *Is*.

RJ11 ports

are used by telephones and modems to send analog signals. ______ ports have four connector pins

RJ45 ports

are used to create Ethernet networks by connecting multiple computers and networking devices. ___________ ports have *eight* connector pins.

Audio jacks

are used to send or receive analog audio signals. __________ ______ use 3.5 mm TRS connectors to connect audio devices such as: -Speakers -Headphones -Microphones -Audio output devices *__________ _________ use a common color code to denote the port type:* -Green: line out -Pink: mic in -Blue: line in -Orange: subwoofer -Black: rear speakers

Parallel ports

connects older devices that use a parallel interface, such as printers, hard drives, and gamepads

User Account Control (UAC)

is a feature that helps minimize the dangers of unwanted actions or unintended software installations.

Aero

is a set of features that improves the visual appeaances of Windows

Application

is a subclass computer program that is designed for end users. Examples are *database*, *spreadsheet*, and*word processing* programs. _______________________ frequently come in suites.

Driver

is a type of computer program that enables the operating system to interact with hardware devices.

USB port

is one of the most common computer port. _____ ports are used to connect a variety of devices. -Mouse and keyboard devices -External storage devices (flashdrive) -Digital cameras -Printers -Scanners -Microphones -Webcams

Kernel

is the core of the operating system that is loaded into memory when the system boots up. It is responsible for controlling security, managing the file system, and providing a platform for applications to run on. The use rarely interacts directly with the ___________.

Start

is the easiest way to access the most useful thing on your computer *___________________* is found in Windows 7 and 10

Desktop

is the working surface that contains icons access programs, files, applications, and file systems. Installing an application often adds an icon to the *___________________*

DB-15 port

is used by legacy gamepads, joysticks, and MIDI devices.

DVI (Digital Video Interface)

is used to connect display devices. *These ports:* -carry either an analog signal, digital signal, or both. -Support one of two cable and connector types, single link or dual link.

Serial Port

is used to connect serial device, such as barcode scanners, dial-up modem, or serial mouse. Serial ports are also used to configure and manage some networking devices.

Interface

is what allow the user to interact with the kernel and the utilities. *There are two main types:* Command line, and GUI

Thunderbolt

this port combines PCI Express (PCIe) and DisplayPort signals into a single interface. the ___________________ port can also provide DC power. Thunderbolt ports are mainly used for external displays.

Separated Video (S-VIDEO)

this port is used for connecting external display. It has slightly better picture quality than an RCA video port

Ethernet to USB

use to connect an RJ45 connector to a USB port