CMAA PREP 3

There are four types of letter styles when typing forms and letters, which is the most efficient?

Block

Dr. Franklin has ordered a diagnostic report on his patient, Beth Goosebury. What is the first thing you need to do before proceeding forward with this order?

Find Dr. Franklin's written order

Jason witnessed an individual walking along the street who suddenly collapsed and obviously was in cardiac arrest. Jason knew CPR and so he performed it on this person and saved her life. Afterwards when the patient was in the hospital and recovered, she later sued him because she did not ever want to be resuscitated. What would protect Jason within court of law?

Good Samaritan act

Which would be an example of an incidental disclosure (cannot be reasonably prevented from happening)?

Having a sign-in sheet detailing the reason each patients reason for visiting the doctor today at check-in window

Scenario: Sally came back to the office and gave you information about two drugs she is allergic to. What should you do?

Make a new entry in Sally's chart to update the previous information she originally provided upon her last visit

There are a lot of rules to follow per HIPAA guidelines. What must be the first thing given to a patient upon their first visit to a provider's office?

Notice of privacy practices

You are aware that not all medical facilities use the same type of scheduling system within physician offices. What should you do to help determine what method would work the best?

Practice policy manual of the facility

Surgical specimens are often sent to outside laboratories for further studies. What would be the first action that needs to take place by you to make this happen?

Process the order for shipment and further analysis

Hopefully you remember what a fee schedule is. How are they created?

RBRVS

Security is utmost important when protecting patients medical records. You must be part of the team that makes that happen!

Role-based access (depends upon type of job duties you are assigned to preform).

Sandra Bishop is a patient of Happy Medical Center. When would it be appropriate for you to release Sandra's test results to a family member instead of the patient herself?

When Sandra signs a release of information form that identifies the family member

You are assigned the job of documenting prescription refills. What should your first step be?

date and initial the prescription refill in the patient's medical record

How long should medical records be kept? Your memory is suddenly fuzzy on exactly how long. Where can you find this information?

in each individual state guidelines

You are a new office worker and you have been asked to verify all third-party benefits. Where can you locate this information?

in the patient ledger booklet

Providers often run behind because of emergencies. How would you ensure that effective scheduling for the office is maintained?

inform the patients in the waiting room that an emergency has arisen which will cause a delay in being seen - they can wait to be seen or rescheduled. Apologies are necessary

Practice management software has the capability of producing reports. Which report can be produced by this kind of software?

information regarding patients by procedures preformed

Medical administrative assistants (MAAs) are responsible for keeping up with financial accounts. To help minimize the number that they collect, what should you do to help ensure this happens?

maintain current patient information on each visit

Before adding medical records to any patient chart, which action should be taken by you?

make sure the physician has initiated the reports

Physicians sometimes request that patients have diagnostic tests performed at hospitals instead of their own offices. What would the first best choice for you to do next if this request is made?

schedule the test with the hospital where the procedure will take place

Lawsuits are unfortunately common in the medical field. A patient can bring a lawsuit against a physician as long as they are within what?

statue of limitations

OSHA has certain regulations that are updated yearly that all medical facilities must be compliant in. You are new to your job and you need to find out quickly what those regulations are, so you look in

the bloodborne pathogen standard protocol book