Cmst 8-13

Cross-culture training

- Designed to prepare individuals from one culture to interact more effectively with individuals from different cultures -GOAL to develop understanding of basic differences in values and communication styles

conflict

A perceived or real incompatibility of goals, values, expectations or processes between two or more independent parties is known as

Affirmative Action

A policy designed to redress past discrimination against women and minority groups through measures to improve their economic and educational opportunities

what are the five factors that influence people's decision to date interculturally or not?

Gender- men are more likely to date interculturally than women to kind of show off that they can date outside their ethnicity. Ethnicity- People of color are more likely to date someone of a different ethnicity than a white person would. Diversity of social environment- white people are more likely to date someone of another ethnicity if they are surrounded by a wider range of other ethnicities. Diversity of friendship network- the more diverse a persons friends are the higher the chance that person will date someone of another ethnicity. Diversity of parents' friendships- if you grow up seeing your parents have good friends who are of other ethnicities then you will be more inclined to date people outside your ethnicity.

Tuskegee Experiment

Infamous historical study in which core values of research (respect for persons, beneficence, and justice) were violated - studied the effects of syphilis in african-american men if left untreated.

Which of the following is NOT true about grading and power across cultures?

Instructors in different cultures evaluate student work similarly.

Which of the following is true of bargaining in many cultures?

It is part of a larger relational emphasis, a way that people are connected.

Which of the following is not true about the communication between a physician and a patient?

It is relatively unaffected by the HMO system.

Which of the following statement is true of conflict in general?

Men and women deal with conflict differently.

Internal and external challenges for intercultural couples

Not properly discussing how they should approach certain goals that will affect their relationship; like how best to raise their children or even where they will live should they chose to live together. Familial displeasure towards the relationship which can put pressure on the couple. Stereotyping of one partner by the other, whether conscious or not, that offends and hurts the person. The pressure of society that causes the couple to feel uncomfortable or even ashamed of their relationship.

diversity training

Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a diversified workforce.

(1) strict paternalism, (2)benevolent deception, (3) contractual honesty, (4) unmitigated honesty

Strict paternalism- lying to the patient because telling them the truth won't change things Benevolent deception- telling only part of a diagnosis to give ease of mind to the patient Contractual honesty- telling the patient only part of a diagnosis because that is what they requested. Unmitigated honesty- telling the patient the entire diagnosis, often cause they are worried about being charged with a lawsuit if they don't tell them something.

contact hypothesis

The idea that there has to be very specific conditions in place for intercultural contact to result in a positive attitude between people of different cultures.

Which of the following is NOT true about the similarity principle in relationship formation.

There must be a certain degree of physical similarity for a relationship to last.

Experiences or conversations which may move a relationship either forward or back are known as _____, a theme in intercultural relationships.

a turning point

Health care provided outside of the traditional Western medical system is called ______. Select one:

alternative medicine

The Amish, Hutterites or Mennonites do not really desire a lot of interaction with tourists. They may interact with tourists on a limited level, but by and large, have learned to ignore or endure tourists as they go about their daily lives. These groups have taken a ____ response to tourism.

boundary maintenance

The _____ style of interaction in intercultural marriage occurs when each person gives up some of his or her culturally bound beliefs in order to accommodate the other.

compromise

The most desirable style of interaction in intercultural marriage, _____, is based on agreement and negotiation.

consensus

When Gillian visited the Greece, she saw a sign that said "Typical Greek Taverna." This is probably an example of an attempt by the host to_______.

create staged authenticity based on tourist expectations

When dealing with conflict, Julie concentrates on using very precise language and though she doesn't always feel comfortable with face-to-face conflict, she feels it's important to say what's on her mind. Julie probably uses a(n) _____ approach to conflict.

direct

The Morril Act of 1890

established what are today known as historically black colleges and universities.

Omar is confused by his new boss, Ted, who doesn't seem to act like a boss. "He's always asking for suggestions and he told us to call him by his first name," he told a colleague. "Do you think he really knows what he is doing?" Omar probably comes from a culture which values _____.

high-power distance

John explains a mishap in the factory to his supervisor Shi Xian. John tells him exactly where the miscommunication occurred and who was at fault. Now, John is trying to understand why his boss seems more cold and distant and why he is getting less desirable assignments. John may need to learn _____.

honesty isn't always the best policy in intercultural contexts

Ke Xian sees conflict as ultimately destructive for relationships, so he tends to use a _____ approach to conflict, which includes going along with the group decision even when he disagrees.

indirect

In countries with ______ views, workers are expected to perform certain jobs with clearly defined responsibilities and personal accountability.

individualist

People from cultures which value _____ tend to feel that power distances should be minimized and that an egalitarian view is best.

low power distance

benevolent deception

occurs when the physician chooses to communicate only a part of a patient's diagnosis because s/he feels it is in the patient's best interest necessary to know only some of the facts.

Tammy, a Korean American, believes its best to discuss issues in a calm manner. She thinks that showing too much emotion can do more harm than good and so tries to make her relationships stronger by keeping her emotions in check.

restraint

Costa Ricans have embraced tourism—particularly eco-tourism—as a means of stabilizing their economy. The benefits have bee so substantial that many residents of communities near tourist attractions have accepted tourism as part of their social and cultural fabric. The Costa Ricans have taken a _____ attitude toward tourism.

revitalization

Communities which accept tourism as part of their social and cultural fabric and actively invest money to draw tourists probably have a ____ response to tourism.

revitalization and adoption

The physician's decision to provide misinformation to the patient when the physician believes it is for the well-being of the patient is known as ________.

strict paternalism

Chereé, a professor of communication, prefers to engage her students in discussion rather than lecture for the full class period. She believes that students learn more when they are actively engaged. Chereé's _____ is common in the U.S.

teaching style

Which of the following aspects of the educational system is NOT a potential source of intercultural conflict?

the need for an education

Affirmative Action policies encourage institutions to ensure a representative student body.

true

Most cultural groups tend to be more formal in business contexts than U.S. Americans.

true

The "be yourself" approach to intercultural communication in which the person is not conscious of differences and does not need to act in any particular way is known as _____.

unconscious incompetence