COM 112 Exam 1

6. According to "Dunbar's number," a person's most inner circle is a core group of how many people?

5

6. Which is the best example of masspersonal communication?

A message board post that says, "I just got my pilot's license!"

1. When you run into your biology instructor buying beer and pizza before the Super Bowl, your perception of her changes. This is due to which influence on perception?

Access to information

12. Which culture describes societies that value material success and focus on the task at hand?

Achievement

3. What is the ultimate goal of perception checking?

Achieving mutual understanding

8. Wearing either a $10,000 gold Rolex or a $25 plastic Casio watch involves which of the three dimensions of impression management?

Appearance

Which is an example of a dyad?

Asking a stranger for directions A dyad is a two-person exchange, such as asking a stranger for directions.

5. According to co-cultural theory, bilingual Latinx employees who speak only English at work are engaging in which strategy?

Assimilation

11. You are surprised to discover that your enthusiastic account of your research on bacteria bores others at a party. Which perceptual tendency accounts for your behavior?

Assuming others are like you

1. Which term do social scientists use to describe the process of attaching meaning to behavior?

Attribution

10. "Blind review" is a process in which manuscripts are submitted for potential publication without information identifying the authors. This is an effort to combat which of the following common tendencies in perception?

Being influenced by our expectations

12. When witnessing an argument between two students in the hall, you assume the one who is loudest is to blame. Which perceptual tendency accounts for this conclusion?

Being influenced by the obvious

8. Which skill is correlated with intercultural competence?

Bilingualism

8. No longer able to suppress your resentment, you blurt out to your manager that you are cracking from the stress of being overworked and underappreciated. What do researchers call this effort "to get it off your chest"?

Catharsis

6. When you visit your family in Oklahoma, you find yourself saying "y'all" in conversation. When you return to college in Maine, you revert to using "you." This is an example of which practice?

Code-switching

9. A sincere interest in the well-being of someone is which ingredient of empathy?

Concern

9. Reluctant to discuss your anxiety with colleagues, you decide not to inquire about bringing your emotional support dog to work. Which strategy of integration have you chosen?

Deemphasizing differences

9. Which is an example of nonverbal communication whose meaning remains constant across cultures?

Crying

12. Which of the following statements about cultural adaptation is TRUE?

Cultural adaptation often occurs in a "draw back and leap" pattern.

10. Which of the following statements is TRUE about sexual harassment?

Cultural background shapes perceptions of sexual harassment.

8. What do scholars call the tendency to send messages without considering their consequences?

Disinhibition

2. Which term refers to the degree to which a person identifies with a particular group, usually on the basis of nationality, culture, or some other unifying perspective?

Ethnicity

1. Which culture pays close attention to nonverbal behaviors, the history of relationships, and social rules that govern interactions?

High context

3. Micha and Tamir met online and quickly started sharing deep personal disclosures. They fell in love without even meeting each other in person. This is an example of what kind of communication?"

Hyperpersonal communication

1. What do scholars call the communication strategies people use to influence how others view them?

Impression management

The recent marriage of a neighbor means less to you than that of a close friend because of which quality of interpersonal relationships?

Interdependence

8. Which stage of perception is involved when you wonder if your waiter who claims to have enjoyed meeting you is being sincere or hoping for a better tip?

Interpretation

1. Carmen is 78, black, middle-class, Episcopalian, cisgender, and legally blind. Which communication concept would best address this description of her?

Intersectionality

10. You have diabetes that requires insulin shots twice a day, an activity you hide from your coworkers. What do scholars call your diabetes in this case?

Invisible stigma

4. How many ways can you say "I" in Japanese?

Japanese has as many as 100 different ways to say "I," depending on whether you want to be polite, casual, businesslike, or arrogant; to emphasize your family role, your social situation, age, or gender.

3. The __________ model examines __________ of self-disclosure.

Johari Window; awareness The Johari Window model examine awareness of self-disclosure, while the social penetration model focuses on breadth and depth.

Which U.S. Senator spent more than 5 years as a prisoner of war in North Vietnam, often in solitary confinement?

John McCain

An archer shooting an arrow at a target is a metaphor for which model of communication?

Linear

6. Employees in which kind of cultures would expect to be asked for their input regarding projects?

Low power distance

7. What do communication researchers call the choices people make to reveal or conceal information about themselves?

Privacy management

12. Mistaking a female physician for a nurse and treating her as less knowledgeable is an example of what kind of communication?

Microaggression

8. __________ is vital to healthy social media use.

Moderation

6. Which stage of perception occurs among people rather than within them?

Negotiation

You tell someone that you have to babysit Friday instead of telling the truth-you have another date. Which principle of communication does this illustrate?

Not all communication seeks understanding. Deliberate ambiguity and deception does not seek understanding as the goal of communication.

The quality of the interaction is one way to think about defining interpersonal communication. What is the other approach?

Number of people interacting

12. Which three qualities are needed to make the perceptual leaps that empathy requires?

Open-mindedness; Imagination; Commitment

7. Which statement is TRUE of people in their 60s?

Overall, they are just as happy as people in their 20s.

2. Which category of needs is most basic in Maslow's hierarchy?

Physical

3. You slept only two hours the night before an important presentation. The next morning you look around the room at your coworkers, interpreting their expressions as a lack of appreciation for all your hard work on this project. This is an example of which influence on perception?

Physiological

9. What do scholars call an unfairly biased and intolerant attitude toward others who belong to an out-group?

Prejudice

Maria has trouble listening to people with body piercing and tattoos. In these instances, she is experiencing what kind of noise?

Psychological

11. Your colleague often silently checks her phone when you are having lunch together. Which guideline for communication competence is she neglecting?

Respect others' need for undivided attention.

1. Which concept supports the claim that the world isn't just "out there." Rather, it's created by communication.

Second-order realities

5. Which step of perception involves noticing some messages while ignoring others?

Selection

4. __________ is the part of the __________ that involves evaluations of __________.

Self-esteem; self-concept; self-worth

6. __________ refers to biological characteristics of a male or female, whereas __________ refers to the social and psychological dimensions of masculine and feminine behavior.

Sex; gender

8. According to cross-cultural research, who might be expected to prefer the largest zone of personal space?

Shelley from Chicago

6. Which of the following physical characteristics often plays an important role in establishing cultural identity?

Skin color

11. Empathy is related to which rule?

The "golden rule" The "golden rule" of treating others as we want to be treated points to the clear relationship between empathy and the ethical principles that enable society to function.

11. Why is "a person who is deaf" a better description than "a deaf person"?

The first description treats the disability as one feature rather than the defining feature of a person.

11. Which statement about microaggressions is TRUE?

These messages are often related to racial discrimination.

4. After bickering with your partner over which mattress is more comfortable, you buy an expensive model that allows you to set different firmness levels on each side of the bed. This illustrates which influence on perception?

The senses

9. Which of the following statements best captures the research on smartphones and wellbeing?

There's a strong argument for carefully monitoring smartphone use and wellbeing.

3. Which statement about code-switchers is TRUE?

They embrace a form of bilingual ability.

4. Which statement about lean messages is TRUE?

They may minimize the perception of differences due to gender, social class, race or ethnicity, and age.

3. Which of the following statements about the development of the self-concept is TRUE?

While some features of the self are immediately apparent, the significance we attach to them depends greatly on the opinions of others.

9. "I've always thought you were too inexperienced to earn your promotion," you admit to a colleague. This assertion violates which guideline for self-disclosure?

Will the effect of the disclosure be constructive?

10. In Dublin, Liam works to advance his career at Microsoft by getting a raise and promotion. In the Jakarta branch, Gita is more concerned with helping her colleagues and developing supportive relationships at work. These cultural differences are associated with __________.

achievement versus nurturing

4. Technology is most __________ when it's used as a substitute for face-to-face communication.

alienating

Competent communication is the ability to achieve goals in a manner that is both effective and __________.

appropriate

4. Katy Perry performing in geisha get-up and Justin Bieber singing "Despacito" in Spanish are two controversial instances of cultural __________.

appropriation

6. The __________ nature of most mediated messages makes them fundamentally different from face-to-face __________ communication.

asynchronous; synchronous

3. Individualistic cultures differ from collectivistic cultures because the former values __________ more than the latter.

autonomy and initiative

5. After reviewing a candidate's glowing resume, you ask her questions that support your positive first impression. This is an example of __________.

confirmation bias

7. Empathy requires you take on another's viewpoint and experience emotional ____________.

contagion

"I didn't order this," you snapped when your coffee arrived iced instead of hot. The barista understood the __________ dimension of your message but was offended by its __________ dimension, implied by your irritated tone of voice.

content; relational

4. Hadil is an American citizen and a sorority member of Alpha Chi Omega. The first group is an example of a(n) __________; the second is an example of a(n) __________.

culture; co-culture

1. "Why are you mad at me?" or "What's the matter with you?" are questions likely to make a person feel __________.

defensive

9. Rather than classifying some exchanges as intercultural and others as free from cultural influences, it's more accurate to talk about __________.

degrees of cultural significance

9. Your boss is demanding and harshly critical of her employees, who are afraid to complain and praise her instead. Consequently, she believes herself to be an excellent manager, an inaccurate self-evaluation due to ____________.

distorted feedback

You insist on bringing your children to a neighborhood party for the adults. Next time, there's a get-together, you are not invited. This is because your communication was __________ but not __________.

effective; appropriate

7. Yosef, who is Iranian, uses rich and expressive language in most situations. Kai, who is Navajo, prefers economical expression or saying nothing. Yosef's speech is __________, while Kai's is __________.

elaborate; succinct

Research shows a connection between cognitive complexity and __________.

empathy

For most of history, what type of communication was the foundation of interpersonal relationships?

face to face

4. The fourth type of self-disclosure in the social penetration model—and usually the most revealing one—involves the expression of __________.

feelings

What quality is important when different cultures meet?

flexibility

5. Messages shared with large audiences tend to be more __________ than those exchanged among a small number of communicators.

generic

Whose case illustrates the importance of human contact and interaction in early childhood?

he "Wild Boy of Aveyron"

11. A husband and wife from different cultural backgrounds who develop a mutual understanding reflect which dimensions of communication?

high interpersonal; high intercultural

3. Once we create and hold __________, we seek out isolated behaviors that support inaccurate beliefs in an attempt to be cognitively consistent.

implicit biases

6. When you tease your friend about her messy car, she laughs and reminds you that there's a bus stop around the corner. This exchange reflects which characteristic of impression management?

impression management is collaborative

5. People feel most confident and comfortable when communicating __________ with people from their own culture.

in their native language

5. When Americans answer the question "Who am I?" by citing personal factors, while Asians identify groups to which they belong, they are expressing value differences associated with __________.

individualism versus collectivism

3. Which factor typically characterizes masspersonal communication?

low expectation of privacy

9. Because you have to speak and act, the question isn't whether your __________ sends a message; rather, it's whether the message is intentional.

manner

7. __________ communication helps keep your extended social network informed about your life events.

masspersonal

10. You view your boss as a domineering micromanager. Your boss views himself as an engaged and supportive manager. Your clashing _________ often cause problems when you attempt to communicate.

narratives

8. The Zimbardo prison experiment focused on ____________ roles that shape perception.

occupational

2. Managing our identity involves two selves: the __________ self, the person you believe yourself to be, and the __________ self, the way you want to appear to others.

perceived; presenting

3. Culture is, to a great extent, a matter of __________ and definition.

perception

4. Which feature do mediated interpersonal communication and masspersonal communication share?

personal content

12. People raised in individualistic cultures, which value independence, are often less adept at ____________ than those from collectivistic cultures, which value interdependence.

perspective taking

Empathy is associated with which behavior?

perspective taking

3. Your __________ self often shifts with the context.

presenting

12. Ethicist Sissela Bok identifies the following circumstances where deception may be justified: doing good, avoiding harm, and __________.

protecting a larger truth

12. Rather than trying to establish "who started it," it would be better to avoid __________ and move on to the more important question of "What can we do to make things better?"

punctuation Punctuation, determining cause and effects in a series of interactions, is a type of organizational scheme that isn't likely to resolve conflict.

Each relationship is defined by its own specific language, customs, and rituals—what communication scholars call a ____________ culture.

relational

6. Professional athletes may continue to insist they are essential to the team when they are past their physical prime. This example illustrates that the self-concept is __________.

resistant to change

9. You are happy when at least 10 people Like your Facebook posts, a number known as a __________.

response threshold

7. Asim is Muslim; his spouse, Maria, is Catholic. Until they had to decide in which faith they would raise their children, religion had not been a(n) __________ difference.

salient

What do scholars call the process of paying close attention to one's own behavior and using these observations to shape it?

self- monitoring

12. Other-imposed and __________ are two kinds of self-fulfilling prophecies.

self-imposed

11. Asians often consider a talkative person a(n) ____________.

show-off or fake

2. Because parents are __________, their messages are an early and important influence on the self-concept.

significant others

12. Manny's working-class family taught him to respect authority and value interdependence. Research in this area demonstrates that __________ status can have a significant impact on how people communicate.

socioeconomic

Self-actualization

the desire to develop our potential to the maximum, to become the best person we can be.

6. When you discover your hidden talent for conflict negotiation and begin mediating disputes among team members at work, this knowledge moves from the __________ to __________ area of the Johari Window.

unknown; open

10. If you avoid eye contact with an American executive when negotiating a contract, this could be interpreted as a sign of __________.

weakness

6. Over dinner, you say to your dad, "You seem unusually quiet tonight. You could just be tired but maybe you're worried about something. What's up?" This perception check has how many parts?

3 Three-part perception checking involves describing a behavior (unusually quiet), offering two interpretations for it (tired or worried), and asking for clarification (What's up?).

6. On average, 1 in __________ hate crimes in the United States targets others on the basis of their sexual orientation.

4

4. 1) Your neighbor recycles. 2) You approve of your neighbor's recycling because she must care about the environment. 3) Your neighbor drives a Tesla. 4) She likes driving a Tesla because it's a high-end car that gives her status on the road. Which of these are first-order realities?

1 and 3

10. How many adults in the United States live with a major disability?

1 in 4

5. Parents who have teenagers of their own finally understand the rules their parents imposed on them during this period, a shift in attitude illustrating which influence on perception?

Age

5. Which journalist eventually came out as gay to increase visibility of this co-culture?

Anderson Cooper

5. You didn't realize that you speak rapidly when you're nervous until your public speaking instructor points it out. What do scholars call information in this part of the Johari Window?

Blind

7. What do scholars call the tendency to seek out people who confirm how you see yourself?

Cognitive conservatism

10. Which is the ultimate interpersonal goal for a competent communicator?

Communicating empathy to another

4. What do scholars call our verbal and nonverbal actions that attempt to maintain our own presenting image and the images of others?

Facework

11. You earned an A in your math class. Which of the following is a self-fulling prophecy for that achievement?

Feedback from your math professor reassures you about your ability to excel in class.

8. A salesperson apparently ignores you at the car dealership where you are eyeing a new sports car. You conclude he is an arrogant jerk who assumes you can't afford the car rather than an employee busy with other customers who had made appointments. What might account for this perception?

Fundamental attribution error

5. What kind of communicator is more likely to regard candid approaches such as perception checking as potentially embarrassing?

High-context

2. When Keiko, who is Japanese, says she is sorry, what does she primarily mean?

I'm sorry my behavior upset and inconvenienced you. Japanese apologies focus on the other person's feelings. Offering explanations is viewed as making excuses and considered poor form. By contrast, American apologies seek to gain forgiveness or perhaps dodge blame.

2. Which series ranks interview interaction from rich to lean communication?

In-person interview; Phone interview; Email interview

4. Which dimension of communication do scholars regard as the most fundamental and the most likely to cause intercultural misunderstandings?

Individualism versus collectivism

10. TMI are disclosures that fail to consider which guideline?

Is the self-disclosure appropriate?

Which of the following statements about interpersonal communication is TRUE?

Making small talk with strangers generally raises happiness levels for all parties involved.

11. Which type of communication can serve as a tool for impression management at levels equal or superior to face-to-face communication?

Mediated

9. You would like to see a new blockbuster that got great reviews, but your friend doesn't like Marvel superhero films. Your efforts try to persuade her occur in which stage of perception?

Negotiation

11. In which culture are people who sees themselves as less capable more likely to voice an opinion and feel satisfied when doing so?

Nurturing

7. On your first trip to India, you stereotype the locals and rate your hotel as subpar and distinctly below American standards. Which quality of intercultural communication competence do you need to work on?

Open-mindedness

11. Perceptual schema that allow you to make generalizations are involved in which stage of the perception process?

Organization

2. The first time you have dinner with your romantic partner's family, he is attentive to you but equally so with his parents. Seeing him behave as a devoted son illustrates which phenomenon?

Overlapping roles

3. When Natalia arrived in California as an international student, she felt confused, lonely, and homesick. But she gradually began to adapt, make friends, and eventually complete her degree. Which element of intercultural competence does this demonstrate?

Patience and perseverance

6. What do researchers call our tendency to pay more attention to, and to better recall, things that happen first in a sequence?

Primacy effect

7. What do researchers call a form of organization used to identify causes and effects in a series of interactions?

Punctuation Punctuation refers to the determination of causes and effects in a series of interactions.

Which approach to interpersonal communication defines the opposite of interpersonal as impersonal interaction?

Qualitative

1. "Your self-concept is influenced by the messages you've received throughout your life—both in person and via social media." This assertion is most closely related to which concept?

Reflected appraisal

9. Until you got a roommate for the first time, you never noticed how messy you kept your apartment. This illustrates the influence of which role on perception?

Relational

7. A friend sends you a personal Facebook message about her recent engagement. To celebrate this event, you post her good news on your wall. Although you mean well, you may have violated which guideline for communication?

Respect privacy boundaries.

1. Your professor publicly posts student names with their group project grades. You share the news that your team received the highest score with a classmate in another group. Why is this NOT an example of self-disclosure?

Self-disclosing messages must contain information that the other person isn't likely to already know.

9. When you fail an exam, you blame poorly written test questions; when you do well, you credit your hard work and intelligence. What likely affects this type of judgment?

Self-serving bias

When you tell yourself "I want to be with others; others want to be with me," you are engaging in positive __________.

Self-talk

2. Which feature characterizes mediated interpersonal communication?

Sense of mutual awareness and obligation

5. Graham always questions his talent as a writer after seeing news of his Facebook friends' recent publications. What does this scenario illustrate?

Social comparison

7. Which theory examines how factors such as race, ethnicity, gender, biological sex, sexual orientation, and socioeconomic class shape perception?

Standpoint

2. __________ often exaggerate or oversimplify complex categories such as race, age, gender, and ethnicity.

Stereotypes

4. __________ can be a risk even when it comes to well-established cultural values like individualism and collectivism as not all members of a group are equally individualistic or collectivistic.

Stereotyping

6. Adam believes all women are emotional. Eve believes all men are insensitive. These beliefs are an example of which of the following?

Stereotyping

Physical Needs

The most basic needs are physical such as sufficient air, water, food, rest, and the ability to reproduce as a species.

2. "You didn't send me a birthday card. What happened?" Which part of a complete perception check is missing from this message?

Two possible interpretations of the behavior This message does not provide two possible interpretations for the behavior, one part of a three-part perception check.

8. What do scholars call the degree to which members of a culture feel threatened by and resist ambiguous situations?

Uncertainty avoidance

9. Hiroshi prefers a familiar routine at work with no surprises and well-established, clear-cut rules to follow. These preferences are associated with which cultural value?

Uncertainty avoidance

You tease one of your friends mercilessly but refrain from saying anything that might offend another. This illustrates which characteristic of interpersonal communication?

Uniqueness

Which of the following qualities distinguish interpersonal relationships from less personal ones?

Uniqueness and interdependence

7. "Joking friend," "committed volunteer," and "supportive colleague" are roles that suggest which characteristic of impression management?

We strive to maintain a multifaceted identity.

Like a chef who knows when to use garlic, chili, or sugar, a competent communicator selects the most appropriate responses and channels for different audiences. This feature of competent communication is known as _____________.

adaptability

You communicate differently with different partners. You are a competent communicator who scores high in __________.

adaptability

11. Culture shock is also known as __________ shock.

adjustment

1. Which of the following cultures is more likely to be characterized by an informal verbal style of communication?

american

8. Getting older is typically viewed as a purely __________ process.

biological

2. Sharing your recent medical diagnosis with your family is less of a self-disclosure than sharing it with your class due to __________.

context

Alenis is an engineer from Brazil, and her partner, Rashid, is an artist from Iran. Effective communication is challenging for them at times due to their different __________.

environments

11. You tell a friend that her essay on gender roles raised a number of interesting points. Your observation was not literally false, but it avoided noting flaws you saw in her argument. This is an example of __________, which is a form of __________ lying.

equivocation; prosocial

5. "You look great! I'm working hard to be as fit and trim as you are." This statement, which simultaneously casts sender and receiver in a favorable light, is an example of __________.

facework

7. Melina works in the International Students Office on campus. At the weekly staff meeting, she contributes little to the discussion and always supports her supervisor's position. Melina is likely from a country characterized by __________.

high power distance

4. After a new employee stole your parking spot on his first day, you never really warmed up to him. This early interaction colored your subsequent perceptions of him due to the __________ effect.

horns

10. Formally studying a culture by taking courses or training seminars can help increase __________, as can informal learning experiences such as traveling, reading international press, and having contact with people from different cultural groups.

mindfulness

1. In your travels, you reach out to locals and have developed successful relationships with many people from other cultures. Having this kind of ___________ is an important starting point for developing intercultural communication competence.

motivation and attitude

8. A diamond is a metaphor for the __________ nature of the self-concept.

multifaceted

3. Jasmine is openminded, adaptable, and creative. She enjoys a diverse group of friends. She is likely a(n) __________ group member.

multiple

12. In most settings, impression management involves balancing the desire to be honest with the goal of maintaining a __________.

positive face

5. Ethnocentrism can lead to an attitude of __________.

prejudice

1. Face-to-face communication is __________ than most mediated communication.

richer

4. Perception checking helps clarify meaning and __________.

save face

3. A police officer pulls you over. You don't think you were violating any law. The officer, however, feels it is a justified traffic stop. This situation is challenging because the communicators do not share __________.

second-order realities

2. Many communication problems arise when people mistake__________ realities for __________ realities.

second-order; first-order

7. Whereas we may evaluate others critically, we tend to judge ourselves more generously. Social scientists use two theories to explain this phenomenon: fundamental attribution error and __________.

self-serving bias

12. You just passed the bar exam in California. What is the best way to share the good news with your best friend, who lives in Texas?

skype call

10. When colleagues compliment you on your top sales performance, you claim you got lucky that month. Your desire to be seen as successful yet humble is due to __________.

social expectations

8. When you __________, your feelings focus on the other person's confusion, joy, or pain. When you __________, the experience becomes your own, at least for the moment.

sympathize; empathize

2. The ability to live with __________ is an essential ingredient of intercultural communication competence.

uncertainty

10. Disinhibition is less likely when sending which kind of message?

Face-to-face

n which channel of communication is it often difficult to distinguish the sender from the receiver?

Face-to-face

A back-and-forth series of text messages highlights which element of communication?

Feedback

12. Which of the following statements regarding intercultural differences is TRUE?

Generalizations—even when accurate and helpful—don't apply to every member of a group.

Which model of communication emphasizes the simultaneous nature of sending and receiving messages?

Transactional

8. Enrico is Latino. His basketball teammate, Xiao, is Chinese. Both are intent on winning the league championship game, and their different backgrounds and interests outside the sport aren't prominent in their communication. They are experiencing __________.

low salience of culture

10. An English-speaking shopper asking an English-speaking grocery store employee where the organic bananas are located would be a situation of __________ interpersonal significance and __________ intercultural significance.

low; low

8. Your social media audience likely includes people who follow you but do not post or interact with your content. In this case, following is also known as __________.

lurking

Which term have scholars coined for messages that blur the boundary between mass and interpersonal communication?

masspersonal communication

9. You emailed your work colleague, texted a friend, and called your grandmother to encourage them to vote on election day. In other words, you employed __________.

multimodality

10. In addition to emailing and texting each other, Liam and Beth also communicate on Instagram, Snapchat, Twitter, and Facebook. This media __________ strengthens their sense of closeness.

multiplexity

11. Facebook Likes alone are a simple way of maintaining what kind of relationship?

weak-tie

A quantitative approach to communication requires at least how many individuals for it to be interpersonal?

2

An anthropologist calls the drive for meeting which kind of needs through communication "the human career"?

Social

As little as __________ minutes of talking a day, face to face or by phone, improves memory and boosts intellectual function.

10 (as little as 10 minutes of talking can improve memory and intellectual function.)

7. Which of these social media behaviors is considered healthy?

Actively engaging with others for interpersonal reasons rather than passive social comparison

Which statement is TRUE about loneliness and isolation?

Beyond a certain point, solitude becomes loneliness because we all need to communicate

Communication competence is a strong predictor of __________ success.

academic

What do scholars call using messages to generate meanings?

Communication

What do parents identify as the most important skill set for their children to learn?

Communication Competence

You hit "send" before proofreading an email to your boss that was marred by typos. Which principle of communication did you forget?

Communication is irreversible.

3. Which series of categories is arranged from largest to smallest?

Mediated communication, Social media, Twitter

1. According to Maslow's hierarchy, which category of needs can be fulfilled once self-esteem needs are met?

Self-actualization

When Sam received no response to her email after two days, she assumed her boss must have reviewed and rejected her ad campaign proposal. Which explanation might account for Sam's conclusion?

She has low cognitive complexity

A high self-monitor is most likely to make which statement?

This approach isn't succeeding. I should revise my message and change my communication channel.

11. Your spouse is in the military and stationed abroad. What does research suggest about your communication via technologies such as Skype and Facebook compared to that of couples who live together?

Your exchanges are longer, and your number of your personal disclosures is higher.

Because he recognizes the value of ____________, Jaden spent the night at home watching Netflix instead of joining his friends at a concert.

alone time

You can't decide whether to text, phone, or email your friend to ask him for a favor. In other words, you are having difficulty selecting a(n) __________.

channel

12. You should always adapt your communication __________ to your __________ when sending a message.

channel; audience

5. Which is an example of synchronous communication?

chat room

2. In North American culture, categories such as age, ethnicity, race, gender, sexual orientation, physical disabilities, and religion are all considered __________.

co-cultures

When you text friends you use abbreviations such as 4 and IDK, but when you email professors you are careful to spell out "for" and "I don't know." What do scholars call this ability to adapt messages to the context?

code-switching

Children who grew up in what kind of family report more satisfying friendships and romantic relationships as adults?

conversation-oriented

A large number of constructs for interpreting the behavior of others leads to greater __________.

conversational sensitivity

In a large lecture hall, Kareem listens attentively to his economics professor in the hope of getting an A on the exam. He also listens actively to his girlfriend, Alicia, because he enjoys simply being with her. The rewards of the student-professor relationship are often ____________, whereas the rewards for romantic partners are typically ____________.

extrinsic; intrinsic

1. Countries such as the United States are in some ways microcosms of Marshall McLuhan's __________.

global village

2. Fatima, who is Arab, feels her American colleagues can be too blunt in meetings. They sometimes find her contributions evasive and unassertive. These people are encountering value differences primarily associated with __________.

high versus low context

In communication, as in other activities, __________ is the key to skillful performance.

practice

Which is the best metaphor for qualitatively interpersonal communication?

rare artwork Like precious and one-of-a-kind artwork, qualitatively interpersonal communication is special because it's rare.

When you finally admit to a friend that you really don't like the movies she picks for you to watch together, this is an example of ____________.

self-disclosure

12. LinkedIn allows you to stay in touch with colleagues in your field of public relations while expanding your network of professional connections. In other words, LI helps you develop your __________.

social capital

10. Facebook Likes are a form of __________.

social currency

2. What is the term for websites and applications that enable individual users to network and share content?

social media

5. In passing conversation, your neighbor recommends a reliable and affordable mechanic for your foreign sports car. This exchange demonstrates the usefulness of __________ in relationships.

weak ties