COMM 101 EXAM 2
Which of the following is an example of an artifact in nonverbal communication?
a piece of jewelry
Saying "My philosophy professor said he is a liberal democrat," instead of "All professors are liberals," is an example of __________.
indexing
When Avery asked her professor for assistance after class, the professor did not look up from her phone and told Avery to make an appointment. Avery decided that her instructor was unhappy with her, when in truth, the professor was distracted by a personal matter. The message Avery received from the professor was __________.
unintentional
What is the first step toward improving your self-concept?
Decide what you want to change.
Which option shows the three stages of the perception process in the correct order?
selection, organization, interpretation
Andre's grandmother died when he was young. He remembers baking cookies, feeding the birds, and watching cartoons with her. His older siblings are surprised that he doesn't seem to remember how strict she was. Which element of the perception process best explains this?
selective retention
Henry shortens the names of two employees from Saudi Arabia because their names are hard to pronounce. Henry should increase his cultural competence by
practicing intercultural sensitivity
Shawn and Drew both watch a speaker's presentation on the meaning of patriotism. Shawn was disgusted by what he heard, while Drew was pleased. This demonstrates the communication concept that __________.
meanings are in people
A college student who expects a detailed course syllabus that shows assignment due dates and group work deadlines is likely to be a part of a __________ culture.
monochronic
According to Kramerae's muted group theory, status is related to __________.
power
Kendra wants to know the size of the room she will be speaking in and the audience's seating arrangement. What aspect of communication is Kendra concerned with?
the environment
Bypassing occurs in the communication process when __________.
what a listener hears and understands is something different than what the speaker means
The work Successful Aging: A Communication Guide to Empowerment examines which culturally based truism about aging?
Attitudes about aging are culturally derived
When you woke up and looked outside, the ground was wet. You assume it rained, but you later find out that a sprinkler pipe had broken. Which guideline of checking your perceptions does this best exemplify?
Separate fact from inferences.
The willingness to change behavior in order to fit a particular situation is best known as __________.
self-monitoring
Geoff knew that when he went in to interview for his first job, he would have to speak to the interview panel very differently than when he talked with his friends. Which aspect of effective language use is Geoff concerned with?
appropritateness
The personal-social identity continuum describes how we think of our identity __________.
as an individual and as a member of a group
Mike is watching a sports event and his roommate tries to have a conversation in the middle of it. Mike might miss an important play if he doesn't focus on the game and exercise selective __________.
attention
Connor's roommates are frustrated with him. He's a good guy generally, but when he watches TV or listens to music, the volume is always annoyingly high. He also seems to ignore people's comments, so they have decided he is arrogant. What they don't know about Connor is that he has had significant hearing loss since he was young. Which of these perceptual differences helps provide insight into this miscommunication?
attribution error
Being an active perceiver, recognizing that you may not perceive the same as others, and keeping an open mind are ways to __________.
avoid misperceptions
After watching the symphony perform, Stella begins clapping and shouts, "Bravo!" Stella's clapping is __________ her verbal message.
complementing
What is the term for the physiological differences between males and females that are genetically determined?
biological sex
Light waves and sound waves are both examples of __________ in communication.
channels
Millennials and Generation X are examples of __________ that exist within the United States.
co-cultures
Kari is unhappy with how she and her roommate divide up the housekeeping chores. Kari presents a cleaning plan to her roommate and then is surprised when her roommate gets angry. This example best exemplifies the ________ myth.
communication is a cure-all
Emma posts a picture on Instagram during a Saturday night out with her friends. On Monday, Emma is embarrassed to learn that her boss saw the photo, and she quickly deletes it from her account. What myth is Emma forgetting?
communication is reversible
Which term is used to denote the delivery systems for mediated and mass communication
communications
Communication always involves __________.
creating meaning through human symbolic interaction
To celebrate the end of the semester, students at the University of Texas charge a main crosswalk holding foam swords on the last Friday of classes. This behavior is an example of __________.
cultural ritual
Which action best describes the first step in perception-checking for a competent communicator?
describe the observed behavior
The denotative meaning of a word is __________.
dictionary definition
If you only watch news programs that agree with your political views, you are engaging in selective __________.
exposure
The most effective communication strategy regarding the use of gender labels is to __________.
follow individual preferences
If you are late to class, you justify it because the alarm didn't go off. If your classmate are late, you assume they are either irresponsible or lazy. This is an example of __________.
fundamental attribution error
Social theorists examine perspectives on language especially relating to __________.
inclusion
Which of the following word groups moves from the most abstract to the most concrete?
human, woman, friend, Sarah
In regard to intrapersonal communication, all of the statements below are correct EXCEPT _________.
it occurs between people
In ballet class, the instructor critiqued Arielle's "attitude" and was referring to her leg position and movement, not a personality trait. This is an example o
jargon
The Sapir-Whorf hypothesis asserts that __________.
language, culture, and thought are intertwined
The ability to communicate is considered to be __________.
learned
A professor conducts her philosophy course by encouraging students to argue with her assertions and defend any contradictory stance. She keeps her highest praise for those who can successfully change her mind. This class supports a(n) __________ culture
low power distance
James invites two overseas clients to golf with him on a Friday afternoon. The clients are surprised when James mentions pending contracts during the outing and tries to negotiate a better deal for his company. In this situation, miscommunication can be attributed to which type of culture clash?
low-context vs. high context
Drew was thinking about the fight with his girlfriend and didn't hear a word of today's history lecture. In this case, Drew's understanding of the message was impacted by __________.
noise
When waiting for the classroom door to open, KeShon jingled his room key in his pocket. This behavior might best be described as a(n) __________.
object adaptor
Samantha's parents continue to talk with her like she is in high school, although soon she will be graduating from college and entering law school. A communication concept illustrates that her parents might be stuck in an outdated
perceptual set
One way to avoid living out a negative self-fulfilling prophecy is to __________.
recognize who or what contributes to this feeling
__________ refers to the use of nonverbal cues to control the flow of communication.
regulating
Positive or negative feelings about one's abilities, appearance, talents, etc., are part of __________.
self esteem
How we see and evaluate ourselves as college students is part of our __________.
social identity
People who demonstrate communication competence exhibit all of the following abilities EXCEPT __________
speaking proficiently in two or more languages
Communication is considered a(n) __________ because it is a combination of parts acting interdependently to form a whole.
system
A study asking respondents to identify the characteristics of 9-month-old infants found that __________.
the names assigned to babies leads to gender stereotyping
Gender refers to __________.
the social construct of what it means to be male or female
According to the __________ perspective of communication, communicators act simultaneously by encoding and decoding information at the same time.
transactional
The nature of communication is that it is __________, as it includes an exchange in which communicators act to simultaneously encode and decode messages.
transactional
An example of gender being socially constructed is __________.
using a pink blanket for a baby girl
A good strategy for improving your interpretation of nonverbal communication is to __________.
verify unclear messages
Which of the following explains why communication is considered a process?
Communication involves variables that cannot be duplicated exactly the same way in interactions.
Why is it important to recognize the uniqueness of our own frame of reference?
It helps us remember that we all operate according to different perceptual systems.
Maya and her roommate are decorating their new apartment. Maya tells her roommate the poster needs to be hung a little higher and at the same time uses her finger and thumb to show the distance. Maya's gesture relies on the nonverbal function of __________.
complementing
Words that are used to obscure the true meaning of a situation are known as __________.
doublespeak
An exchange of information between two people is known as __________ communication
dyadic
Elizabeth told Josiah to meet her at the train station in 15 minutes. In this communication, Elizabeth is considered the __________.
encoder
Telling a lie to protect your own position or to hurt someone else reflects your individual communication __________
ethics
In the United States, it is common for women to wear dresses and skirts, but not men. This learned behavior regarding what is considered "feminine" and "masculine" is an example of __________.
gender as a social contruct
Police officer and mail carrier are examples of __________ language.
gender-inclusive
Cassie claims that she will always be a part of the "87th Street Club," a group of close friends that grew up on the same block in the 1980s. Cassie strongly identifies with this __________.
in group
Sajia texts her friend about dinner plans, emails her boss about next week's work schedule, sends a tweet about an upcoming student march, and talks to her mom on the phone about classes. These examples demonstrate that Sajia's main reason for communicating is to __________.
make connections with people
When Heather eats lunch with her friends at work, she slumps back in her chair and laughs often. During lunch with her boss and an important client, Heather keeps an upright posture and maintains a professional demeanor. Which principle of nonverbal communication best explains Heather's change in behavior?
nonverbal communication depends on context
Marissa enjoyed the opening part of the speaker's presentation so much that she used it word-for-word in her speech the next day, without giving any credit to the original speaker. Marissa's actions are considered to be __________.
plagiarism
Which of the following best describes why ethnocentrism presents a communication obstacle?
prevents us from appreciating other cultures
Cultures with a high power distance orientation usually value
social class and title
Karolina has never taken a public speaking course or delivered a speech. However, she thinks her "people skills" are good enough that she can skip the public speaking class in college. Karolina believes which myth about communication?
we have a natural ability to communicate
