COMM 220- Quiz Answers
Refusing to speak
Which if the following is NOT a paralanguage behavior?
identify scripts
____ are rules for living and identity.
"I"
____language is more descriptive than 'you' language
Respecting what others say about what they feel and think
a cornerstone of effective interpersonal communication skills is:
selective listening
a form of non-listening is _____, which involves focusing only on particular parts of communication
hide the real issues in a conflict
according to Eric Berne, games:
true
according to the cognitive labeling view of emotions, the mechanism that allows this is language or symbols. This view claims that our labels for our psychological responses influence how we interpret those responses
external event
according to the cognitive labeling view of emotions, what occurs first?
rational judgement
according to the process of human perception, the selection process includes all of the following except:
nonverbal communication may be intentional or unintentional
all o the following are similarities between verbal and nonverbal communication except:
Look for points of disagreement
all of the following are conflict management skills EXCEPT:
listening mindlessly
all of the following are conflict management skills EXCEPT:
Changes
all of the following are external pressure to friendships except:
conflict can be destructive for individuals and relationships
all of the following are five principals of interpersonal conflict EXCEPT:
self-monitoring
all of the following are five ways that symbolic abilities affect our lives except:
compromises
all of the following are forms of constructive communication EXCEPT
associate the similarities of facts and inferences
all of the following are guidelines for improving perception and communication EXCEPT:
make a social comparison
all of the following are guidelines for improving self-concept except:
communication problems
all of the following are reasons why we may not express emotions except:
nascent frienship
although during the ___ stage friends are working our rules for their relationship often they are aware of the rules until later
true
another reason women and men differ in how likely they are to maintain long-distance friendships is that the sexes tend to have different views of the nucleus of closeness.
false
compared to friendships sustained through face-to-face contact, friendships sustained via e-mail or the internet are less personal and committed
false
feeling rules define the emotional meaning of situations
dialogue
for individuals socialized unfeminine speech communities, closeness in interpersonal relationships is primarily achieved through:
nascent friendship
friends settle into patterns of getting together for specific things like watching games or shopping and never expand those boundaries
true
of the many influences, four are particularly critical for building and sustaining satisfying personal relationships: investment, commitment, trust, and comfort with relational dialects.
mixed climate
on the continuum of interpersonal climates, the middle between confirming and disconfirming climates is known as _____:
work out private rules for interacting
one indication that a friendship is in the nascent stage, is that participants:
false
since there are no formal standards for friendships, there are also no consistent ideas for what counts as a friend or patterns of interaction between friends
true
situational obstacles include message overload, message complexity, and noise
speaking in generalities
common forms of expressing feelings INEFFECTIVELY include:
a memory aid
A mnemonic is
Multichanneled
Because nonverbal communication is ____ selective perception is likely to occur.
I
Gerda is really upset and she feels like throwing a temper tantrum, even though she's twenty years old. disregarding the social inappropriateness of her behavior, Gerda beats a door and then kicks it when in a public area. In this instance, Gerda's behavior was motivated by which aspect of herself?
regulative
In some face-to-face business meetings, employees are typically instructed to raise their hands if they would like to make a point. This requirement is a ___ rule.
True
Nonverbal behaviors are generally more influential than verbal communication in establishing the relational level of meaning.
blind area
Stanton is giving a speech for the first time. He thinks he is doing well, ut his audience can tell that he is very insecure and nervous. This example can be categorized into which part of the Johari Window
Responsiveness
assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational-level meanings.
Artifacts
christy just moved into her new dorm room and spend that first-day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Christy has relied on what form of nonverbal communication to personalize the new apartment?
True
direct definitions, self-fulfilling prophecies, attachment styles, and identify scripts are all family influences on self-concept
anxious-ambivalent
edmund is very attentive and supportive to his son Mylan when he is sober, but when Edmond drinks, he often ignores his son and sometimes verbally abuses him. Mylan never knows which way his father will act. if the father is Mylan primary caregiver, Mylan is likely to develop which attachment style.
do not have uniform preferences
in 1955, the U.S. Department of Labor surveyed 60,000 households to learn what identify labels different ethnic groups prefer. The survey revealed that members of various racial groups:
Secure
in a study of both different and same-sex couples, researchers found that couples in which both partners had ____ attachment styles had the most mutually constructive communication.
thoughtfulness
in some cultures, such as many eastern cultures, silence indicates:
ones love style is permanent throughout life
in terms of love styles, all of the following statements are true except
Intrapsychic
in the ____ phase of romantic relationship deterioration, relational partners may begin to consider alternatives to the relationship
later
in this stage, attention shifts to resolving the tension and partners engage in contradicting:
cognitively complex
individuals who are more ___ are better able to integrate new information about others and situations
false
interaction punctuation can be objectively defined
social comparison
irene observes that on the most recent test in her engineering class, only two students out of 60 earned higher scores than she did. she concludes that she is smarter than most of the others in the class, at least in the subject of engineering. This is an example of a:
True
it is important to gain access to information in our blind and unknown areas. One way to do this is to expand our experiences by entering unfamiliar situations, trying novel things, and experimenting with new kinds of communication.
adapting listening appropriately
listening skills need to be modified according to the goals, situations, and people to whom we are listening. using different listening skills when listening for information and for relationship listening is known as:
false
literal listening involves focusing only on the relationship-level meaning of a message
moving toward friendship
many friendships never move beyond this phase
is a socially constructed category
many scholars argue that race:
true
prototypes, personal constructs, stereotypes, and scripts are cognitive schemata that we use to organize our perceptions of people and phenomena
assumed permanence
qualities that set committed romantic relationships apart from other close relationships include:
false
reciprocity of self-disclosures is especially important after a relationship has become established.
asking questions for clarification
specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following EXCEPT:
organismic view
the ___ view of emotions is also called appraisal theory
organismic view
the ____ view of emotions posits this model: stimulus >physiological response > emotion.
false
the cognitive labeling view of notions regards emotions as instinctual responses to external stimuli
true
the final form of non-listening is literal listening, which involves listening only for content and ignoring the relationship level of meaning.
definition, evaluation, organization, hypothetical thought, self-reflection
the five symbolic abilities described in your textbook are:
true
the interactive view of emotions rests on three key concepts: framing rules, feeling rules, and emotion work
true
the likelihood of sustaining a long-distance friendship also depends on other factors, such as socio-economic class and sex
voice
the most active and interpersonally constructive response to relational conflict is:
Recognizing another person exists
the most basic form of confirmation in interpersonal communication is:
preoccupation with self
the opposite of unproductive communication of dual perspective is:
all of these (tone and pitch, rate and pauses and disfluencies)
the paralanguage is communicated through
the two people conceive of themselves as single again
the resurrection process of relationship deterioration involves all of the following except
haptics
the sense of touch is:
endorsement
the strongest level of confirmation is ____:
false
the tensions of relational dialects keep relationships stagnant because they increase interpersonal friction and stress.
language determines what we can perceive and think
the theory of linguistic determinism states:
eros, storge, and ludos
the three primary styles of love are
pragma, mania, and agape
the three secondary styles of love are
society as a while
the views of ___ compromise the generalized other
punctuation
the wife nags at her husband because he constantly withdraws from her. the husband withdraws because he feels that his wife is nagging all the time. The difference between how the husband and wife see their communication behaviors is due to differences in: I
spontaneity
this communication test to cultivate supportive, confirming communication climates. if focuses on finding a solution that all parties find acceptable.
none of the above
this counterpoint to superiority is ____:
passion
this describes the intensely positive feelings and fervent desire for the other person. it is not restricted to sexual and sensual feelings.
literal listening
this involves listening only for content and ignoring the relationship level of meaning
defensive listening
this involves perceiving personal attacks, criticism, or hostility in communication that is not critical or mean spirited.
ambushing
this involves very careful listening
storge
this is a comfortable, even0keeled kind of love based on friendship and compatibility
stereotype
this is a predictive generalization applied to a person or situation. based on the category in which we place someone or something and how that person or thing measures up against the personal construct we apply, we predict what he, she, or it will do.
eros
this is the most intuitive and spontaneous of all love styles and it is also the fastest moving.
intimacy, commitment, and passion
three dimensions of committed romantic relationships are:
message overload, message complexity, noise, preoccupation, and prejudgment
two broad types of barriers to mindful listening are obstacles in the communication situation and obstacles in the communicators. some examples of these obstacles are.
true
unlike passion or attraction, which arise in the present, commitment links partners together in the future.
"I"
using ____ language allows you to own your own feelings while explaining to others how you interpret their behaviors
Both are perceived as equally believable
verbal communication and nonverbal communication are similar in all of the following respects EXCEPT
think what we are feeling is inappropriate
we are most likely to engage in emotion work when we:
false
when we disagree with someone, we disconfirm her or him
cognitive schemata
when you meet a new person, you might classify the person as a possible friend, sate, or enemy. You also might focus on physical qualities. this is based on your_____.
the person who exemplifies a friend to you
which of the following is a prototype?
your idea about how you should interact with a friend
which of the following is a script?
conflict is inevitable in all interpersonal relationship
which one of the following statements is true about conflict in relationships
true
women and men tend to occupy different social locations in some sense, although they clearly share other social locations