Communiations

phatic communication

"Small talk" or scripted and routine verbal interactions that are intended to establish social bonds rather that actually exchange meaning are called______________.

explicit-rule culture

A culture that is ruled by strict laws and in which their citizens' actions are constantly policed is considered to be an__________.

materialist-oriented

A culture that places emphasis on external goods and services as a representation of self, power, and social rank is_____.

intrinsically: motivation makes intercultural communication a voluntary, rewarding, and lifelong learning process, extrinsically: motivation for intercultural communication is driven by an outside reward like money, power, or recognition.

A person's motivation for communicating with people from other cultures and fostering intercultural relationships may occur: (Select all that apply.)

substitute

A police officer is directing traffic at the stop sign. She does not speak but instead, uses hand gestures to signal to drivers on whether to stop or to go. In this scenario, the police officer is using nonverbal communication to _________ verbal communication.

icon

A sign that resembles its object is called what?

bandwagon

A speaker who argues that you should join a new fitness facility because everyone else is getting in shape is most likely using which fallacy?

observations

According to McKay, Davis, and Fanning (1995) verbal expressions help us communicate our thoughts, feelings, needs, and?

interpersonal

According to communication scholars which form of communication do we spend the most time engaged?

True

According to the course textbook, being deeply in love with your conversation partner could actually be a physical barrier to listening.

regulate conversation, monitor interaction, intimidate others.

According to the course textbook, eye contact can function as a form of nonverbal communication to _____________

False

According to the course textbook, in the study of human communication, we consider nonverbal communication to be the opposite of verbal communication.

They typically view a nonverbal signal in isolation, similar to how dictionaries separately list denotative definitions of words

According to the course textbook, nonverbal guidebooks are not effective because _________ .

boredom

According to the course textbook, research has found some facial expressions to be universal. Which of the following is NOT one of them?

transmission

According to the course textbook, the __________ model of communication is well suited for describing the act of text messaging as the communication process is linear and one-way, the sender isn't sure that the meaning was effectively conveyed, and/or that the message was received at all.

self-awareness; become more aware of our own culture by better understanding other cultures and perspectives

According to the reading, one reason we should study intercultural communication is to foster greater _____________ which means _____________. Our thought process regarding culture is often "other focused," meaning that the culture of the other person or group is what stands out in our perception.

sexist

According to the reading, the use of words like "man-made" or "policeman" is an example of ____________ language.

empathic listening is other-oriented whereas sympathetic listening is self-oriented

According to the textbook, how is empathic listening different from sympathetic listening?

False

According to the video lecture, sign language is a form of vocalized nonverbal communication.

nonverbal communication is multichannel

Amit is meeting with his employee about a personal situation that his employee is facing. Amit wishes to communicate care and concern for his employee and so he leans forward and nods, encoding a combination of a body orientation and a head movement that conveys attention. Subconsciously, however, Amit also regularly breaks off eye contact and looks anxiously at his office door and at the clock on the wall. According to the course textbook, Amit is making the mistake of failing to understand that ______________ .

scarce resources

Andy and Lynne are planning their family vacation. Andy wants to go to Europe and Lynne wants to go to Disneyland. They only get one week of vacation and they are arguing over how best to spend it. Which aspect of interpersonal conflict are they most likely experiencing?

avowed

Angelo describes himself as a straight, white male. His identity as a straight, white male is:

False

Being unaware that you are communicating in an incompetent manner is known as conscious incompetence.

instrumental

Communicating to get things done is what type of communication goals?

effective

Communication competence refers to the knowledge of communication patterns that are ______________ and appropriate.

False

Cultural viewpoints such as Individualistic and Collectivist are "either/or dichotomy"; they can not be on a continuum or range.

codes

Culturally agreed on and ever-changing systems of symbols that help us to organize, understand, and generate meaning are called what?

toys, media, and peer pressure

Culturally appropriate gender performances are communicated through

False

Culture is represented only in two of the eight components of communication: context and environment.

individualistic culture

Cultures in which property is mostly private and where business and organizations have gained control over natural resources are considered to be ________.

DTR talk

David and Samantha have been out on numerous dates with each other. After three months of dating, one night David asks Samantha, "where are we in this relationship?" This is an example of what type of relationship-maintenance function.

psychological

Erika is listening to her professor discuss the details of quantum physics. She finds it difficult to concentrate during the lecture because she did not get sufficient sleep last night and is now feeling irritable and sleepy. According to the video lecture, Erika is having trouble receiving the messages sent by the professor because of __________ noise.

family traditions, language, ways of being in the world.

Ethnicity and communication are often related through

ancestral heritage

Ethnicity refers to a person's

apprehension

Fear of anxiety experienced by a person due to actual or imagined communication with another person or persons is known as communication what?

a large literate population, an efficient distribution system, and government regulations that don't overly limit what can be printed.

For print to become a mass medium, in addition to the technology of the press, you also need

False

Geer Hofstede describes the masculine-feminine dichotomy in culture as whether men or women hold the power in a given culture

another word for biological sex

Gender is not

Part of being a good listener involves providing nonverbal feedback to the speaker in the form of head-nods and positive eye contact, and part of being a good listener involves minimization of distracting movements in the form of self, other, and object adaptors

How is nonverbal communication related to listening?

cultural

Identities based on socially constructed categories that teach us a way of being and include expectations for social behavior or ways of acting are called

credibility

If an individual uses informal language during a professional job interview, they might hurt their ________________.

informative

If you are presenting a speech on "New Findings in Cellular Biology," this is most likely what kind of speech?

ability to use

If you know how to study well for an exam, but you are not able to actually exercise that knowledge when it comes time for your finals, you lack what part of the definition of communication competence?

indirect cultures

In ________________, business conversations may begin with discussions of the weather, family, or themes other than business as the partners gain an idea of each other before the topic of business is raised

personal

In the study of proxemics, _________ space refers to the zone or space that is reserved for friends and close acquaintances.

social norm

Janet was invited to her boss's birthday party and she decides to dress formally for it. When she arrives at the party, she sees that everyone is dressed casually, in jeans. She immediately feels very self-conscious about arriving in formal attire. In this example, Janet is reacting to the _________ of the dress code at the birthday party

past-time orientation

Jared puts considerable time into preserving memories and keepsakes in scrapbooks and photo albums. He also enjoys reminiscing about the past and reuniting with old friends. According to the textbook, individuals like Jared have a _____________

verbal fillers

Joanne is giving a speech at her brother's wedding. She is very anxious and keeps using vocal elements of nonverbal communication such as "uh" and "um" in her speech. In this scenario, sounds like "uh" and "um" are also known as ___________ in the study of human communication.

True

Justin is visiting a foreign country as a tourist. He bought a tourist guidebook with important information on the "rules" of nonverbal communication in this new culture. According to the course textbook, although he has a dictionary-like guidebook on commonly used nonverbal signs in this culture, Justin should treat these rules as always relative to the specific persons and social context of the interaction, rather than non-context based rules of interaction.

isolation

Long periods of ______________ have been shown to severely damage a human

True

Members of dominant groups are often less motivated toward intercultural communication than members of nondominant groups.

prejudice

Negative feelings toward a group as a whole or toward an individual because he or she belongs to a group is called

encoding

Pam is feeling hungry and the image that comes to her mind is a slice of pizza. She turns to her friend, Abdhi and says to her: "Would you like to have pizza?" In this scenario, Pam is engaged in the communication process referred to as _________ in the course textbook

unconscious competence

Pete has been studying intercultural communication for several years. He just returned from a two-year sojourn from a foreign country and really finds it easy to communicate successfully without straining to be competent. What stage of competence is he most likely experiencing?

listening

Poor ______________ skills were shown to contribute significantly to failure in a person's first year of college

love

Primary emotions include the following: joy, distress, anger, fear, disgust, and?

difficult, if not impossible, to define

Race is

adaptors

Raj is in the classroom waiting to take the final exam for his COM100 class. He is feeling anxious and subconsciously clicks his pen and shakes his legs. Gestures such as clicking pens and shaking legs are also known as _____ in the study of nonverbal communication.

ceremonies, families, and texts

Religious identities can be communicated through

how the conflict is handled

Research has shown that the quantity of conflict in a relationship is not as important as what?

passive-aggressive behavior

Roommates Tammy and Samantha have split the household chores. When Samantha neglects to take out the trash, as previously arranged, Tammy tries to communicate her dissatisfaction by refusing to wash the dishes. This is an example of what way of dealing with conflict?

discriminative

Ruth is walking her dog at night. While walking her dog, she focuses her listening on a dark part of the back alley to determine if the noise she just heard presents her with any danger. In this scenario, Ruth's behavior is best described as a type of __________ listening.

True

Stating ideas clearly, identifying one's communication goals, and listening attentively are skills that professional organizations have identified for college students to be able to do by the time they graduate?

non-dominant culture; dominant culture

Talking "standard English" is an example of ____________ adapting to __________.

an onion

The best metaphor for thinking about the process of self-disclosure as it unfolds in a relationship is what?

propaganda

The concern that mass media provided a powerful means for politicians to influence a vulnerable audience was a concern about

listening is a process with a well-defined start and finish

The course materials discuss several facets of the phenomenon of listening. Which of the following is NOT true about listening, as discussed in this course?

Emotions are communicated more through nonverbal communication than through verbal communication

The course textbook discusses some key differentiations between nonverbal communication and verbal communication. Which of the following is true, according to the course textbook?

reduce real or perceived distance between communicators, reduce real or perceived psychological distance between communicators

The course textbook makes a differentiation between tie signs and immediacy behaviors. According to the course textbook, immediacy behaviors are nonverbal signs that _______________ .

ethos

The credibility of a speaker is related to

media imperialism

The idea that the media from one country can dominate the culture of another country is referred to as

feelings

The most difficult form of verbal expression is expressing what?

power, ethics, and language

The performance of identity is influenced by all of the following except

performance of identity

The process or means by which we show the world who we think we are is the

gender

The social construction of masculine and feminine is called

connotation

The term that refers to the meanings associated with a symbol is

true

The use of euphemisms for race, such as referring to a person as "urban" or a neighborhood as "inner city," can be accurate descriptors, but they also illustrate cultural biases that equate certain races with cities and poverty.

The United States, Germany, Switzerland

These countries are often noted as countries that value a monochromatic time orientation, which means that interruptions are to be avoided, and everything has its own specific time. (Select all that apply.)

cumulative annoyance

This is the building of frustration or anger that occurs over time.

personal, social and cultural

Three categories of identities are

their demographics, their psychological disposition toward the topic, and their attitudes and beliefs.

To understand your audience you should consider

interpersonal communication

Trish comes home from a long day at school. She begins to think reflectively on the day that she had and internally vocalize what went right and what went wrong. What type of communication is this?

information

Watching a newscast on television would most likely be relying on which function of mass media?

cultural boundaries

What are the sociocultural norms that influence emotional expression?

self-focused

What type of reasons for disclosure include having a sense of relief or catharsis, clarifying or correcting information, or seeking support?

gender produces a series of effects

When Judith Butler talks about gender as performative, she means

accommodating

Which conflict management style is most likely to occur when there are time restraints and less likely to occur when someone does not want to appear weak?

avoiding

Which conflict management style results from a low concern for self and a low concern for the other?

the merger of many media companies into a handful of large, powerful corporations

Which has been an effect of media deregulation?

This model suggests that participants alternate positions as sender and receiver

Which of the following is NOT true about the transaction model of communication?

fear of losing the relationship

Which of the following is an interpersonal reason for not self-disclosing?

who is missing from this point of view of the world? Who benefits if we see the world this way? What is considered normal in this text?

Which question is NOT one asked by a critical or cultural studies approach to media?

neologisms

Words that have just been recently established into linguistic existence are called ____________.

contranyms

Words that have multiple meanings are called _______________.

feminine

Words used to describe sexual identity include all of the following except

interrupt the speaker by paraphrasing the message into your own words

Xueting is on a date with someone whom she wishes to impress. She wants to show her date that she is engaging in active listening. The course textbook offers suggestions for back-channel cues that one could use to demonstrate active listening. Which of the following is NOT one of the recommendations from the textbook for using backchannel cues as a form of positive feedback?

Dialects

_____________ are versions of languages that have distinct words, grammar, and pronunciation.

profiling

_____________ refers to a law enforcement practice of scrutinizing certain individuals based on characteristics thought to indicate a likelihood of criminal behavior.

slang

____________is in some similar to jargon and is used with the intent of adding an unconventional, nonstandard, humorous, or rebellious effect.

False

conflict is always unproductive