Communication Quiz

How many words can the average listener process per minute? 150 300 400 550

400

Making a conscious effort to turn off filters, ignore distractions, and tune into what the other person is saying; is called what kind listening? Empathetic Content Active Critical

Active

Accepting the role of listener requires one to do all of the following, except: Block out competing thoughts Provide verbal and nonverbal feedback Adjust your position often Captialize on lag time

Adjust your position often

Nonverbal signals play the following roles when listening, except: Complement spoken word Determine personal space Reveal the truth Convey information efficiently

Determine personal space

One can judge speakers fairly if he/she makes assumptions about the speaker's beliefs or ideals based on their accent. True False

False

Maintaining good eye contact, nods, and light questions are forms of verbal and nonverbal feedback. True False

True

Putting your emotions on hold is a way to allow you to listen better. True False

True

When a person tunes out another because he/she disagrees with what is being said, that person is usually mentally preparing a rebuttal. True False

True

Giving someone the benefit of your full attention is a form of relaxation. patience. attraction. empathy.

empathy

A person sitting with their legs crossed the other way, slumped over, and arms crossed across their chest indicates that the person is uninterested. engaged. tired. distracted.

uninterested.