Communications Exam: 3/30/2021
Renaldo dislikes attending school board meetings because he finds the board members' speeches long-winded and tedious. Renaldo's listening style in this situation would best be described as which of the following?
Action Oriented
Which of the following types of ineffective listening is characterized by attending to what others have to say for the sole purpose of attacking them?
Agressive Listenting
Which of the following features is a characteristic of most interpersonal conflicts?
All of the above
five listening styles
Appreciative, Empathic, Comprehensive, Discerning, Evaluative (listening to comprehend, discern, analyze, appreciate,. And support)
Frankie conveys his interest in his partner's story by making comments such as "uh-huh," "yes," and "really." Which of the following feedback behaviors is Frankie using?
Back Channel Cues
During their interaction, both Pat and Sam make frequent eye contact, stand about three feet apart, and smile often. Which of the following is most likely true about Pat and Sam?
Both are women
complementary relationship
Child to parent
Which type of meaning is implied, suggested, or hinted at by the words chosen by a communicator?
Connotative
George returns from playing basketball all morning and tells his friend "I could eat a horse." George is using which of the following?
Connotative Meaning
Suze enjoys attending discussion group meetings in her neighborhood because it gives her the opportunity to learn in-depth about complex topics. Which of the following listening styles is Suze adopting?
Content Oriented
When large groups of people share variations on language rules, those variations are known as which of the following?
Dialects
ntentionally and systematically setting up a situation in order to listen to a private conversation is called which of the following?
Eavesdropping
Artifacts
Express self
Which of the following is NOT a suggestion for how to collaboratively manage a conflict?
Focus on your own interests.
types of touch
Functional touch, social polite touch, friendship warmth touch, love intimacy touch, sexual arousal touch, aggressive hostile touch
Hans considers himself scrappy, and he typically approaches most interpersonal conflicts with a desire to win. Which of the following statements about Hans is least likely to be true?
Hans goes head-to-head with others out of respect for them.
In a team meeting, Carter implied that Brooke's suggestion was irrelevant, uninteresting, and unimportant. Carson engaged in which of the following types of defensive communication messages?
Indifference
Which of the following statements about nonverbal communication is incorrect?
It is governed by formal rules of behavior.
Which of the following is an example of listening to discern?
Joel immediately recognized the panic in his mother's voice.
Which of the following is NOT one of the four characteristics of gender and nonverbal communication?
Men show greater facial expressiveness than women.
Tammy tells her friend, "I'm having a great time," while yawning and staring off into space. Which of the following best describes Tammy's behavior?
Mixed Messages
Fuyu loves the limelight, and as long as she's in it, she will fully participate in the conversation and provide positive feedback. However, once the topic of conversation shifts to something else, Fuyu either tries to redirect it back to herself, or gets angry and pouts. Which of the following best describes Fuyu's type of listening?
Narssictic Listenting
Which of the following is NOT a characteristic of conversations?
None are correct
Which of the following is NOT a characteristic of power?
None of the options are correct.
Which of the following is NOT correct about the use of vocalics to express emotion?
The words a person speaks are equally important to vocal pitch used.
Which of the following statements about regulative rules is incorrect?
They define meaning of words
Eloise called her best friend, Keisha, in a fit of rage after finding out that her roommate forgot to pay their rent. Eloise explained that her roommate was thoughtless, irresponsible, and stupid. Keisha listened quietly because she understood that Eloise just needed to vent. Which of the following was Keisha's purpose for listening?
To support
Which of the following concepts means interpreting another person's communication by comparing newly received information to past knowledge?
Understanding
Which of the following is NOT part of the listening process?
Waiting
Which of the following types of language expresses a sense of inclusion?
We Langauge
Nonverbal messages are expressed via all of the following channels EXCEPT
Written Text
symmetrical relationship (friendships)
a relationship between parties of equal power
power currency
a resource that other people value, expertise, social network, personal, intimacy
kitchen-sinking
a response to a conflict in which combatants hurl insults and accusations at each other that have very little to do with the original disagreement
Four Listening Styles
action oriented, time oriented, people oriented, content oriented
Wiping sweat off your forehead is an example of which of the following types of gestures?
adaptor
Five approaches to handling conflict
avoidance, accommodation, competition, reactivity, collaboration
Postures
body positions
Which of the following is an example of kitchen-sinking?
bringing up a grievance that's unrelated to the current conflict
Vocalics
characteristics of the voice that communicate meaning
Which of the following is the best example of a complementary power relationship?
child to parent
Naming
creating linguistic symbols for objects
Which of the following gestures represents a specific verbal meaning?
emblem
After obtaining his PhD in nanoscale science, Jaryn is flooded with job offers. Jaryn is enjoying which of the following types of power currency?
expertise currency
What is the range for social space?
four to twelve feet
Which type of touch is performed to accomplish a task?
functional-professional
Jamal and Sara cannot decide whose family to spend a holiday with. They decide to invite both families to a central location instead. This is an example of which of the following short-term conflict resolutions?
integrative agreements
In the arid climate of Ragulla, snow does not exist. Therefore, members of the Ragulla culture do not have a word for and cannot conceive of snow. Which one of the following concepts explains this phenomenon?
linguistic determinism
Which of the following best describes the theory that people from different cultures perceive and think about the world in different ways?
linguistic relativity
Gestures
motions of a speaker's hands or arms during a speech
Having extreme physical beauty is an example of which of the following types of power currency?
personal currency
Communication plans are composed of which two elements?
plan actions and plan contingencies
Habitually multitasking online is likely to cause which of the following?
potential erosion of your capacity for sustaining focused attention
When a person believes he or she has a moral obligation to behave in selfless, self-sacrificial ways that quickly end conflicts and assist others, he or she is practicing which of the following?
radical pacifism
Which of the following approaches to conflict is the least strategic in terms of achieving or pursuing conflict-related goals?
reactivity
When Tim tried to interrupt his mother's conversation, she held up her index finger. This gesture is an example of which of the following?
regulator
When someone nods their head up and down and says "yes" at the same time, what function of nonverbal communication does the nodding accomplish?
reiterating
Which of the following is the best method for effectively dealing with a verbally aggressive person?
remain polite and respectful
five types of incompetent listening
selective listening, eavesdropping, pseudo-listening, aggressive listening, narcissistic listening
short term conflict resolutions
separation, domination, compromise, integrative agreements, structural improvements
Fran always changes the subject by making jokes when Jenna confronts her about a problem. Fran relies on what type of conflict approach?
skirting
Which of the following behaviors might communicate submissiveness within the context of an interpersonal encounter?
smiling frequently
Proxemics
study of personal space
Haptics
study of touch
During a heated conflict Jasmine says, "This relationship isn't working—we should just end this now!" This is an example of which of the following?
sudden-death statement
speech acts
the actions that we perform with language
nonverbal communication codes
the different means used for transmitting info nonverbally
Sapir-Whorf Hypothesis
the idea that different languages create different ways of thinking
denotive meaning
the literal or dictionary meaning of a word or phrase
connotative meaning
the personal and subjective meaning of a word
Kinesics
the study of body motions as a systematic mode of communication
Which of the following vocal characteristics is defined as a combination of richness and breathiness?
tone
linguistic relativity
view that characteristics of language shape our thought processes
Which of the following is the best strategy for overcoming selective listening?
working on gradually attending to more information
