Communications Final
Nonverbal communication does not reflect culture. True or false
False
The attachment style an infant develops can change over the course of life. True or False.
True
The strongest level of confirmation is ______
endorsement
The opposite of superiority is ______
equality
There are four different responses to conflict. Two of these are?
exit response, loyal response, neglect response, and voice response
______ in interpersonal relationships involves believing in another person's reliability and emotionally relying on that person.
trust
Women tend to provide more ______ emotional support for their friends than men
verbal
Lenny says, "I dont like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Lennys orientation to conflict is best described as:
win-lose
Zach believes that in conflict situations the goal is to find a solution that all those involved can accept. Zach's orientation to conflict is best described as:
win-win
Constructive conflict communication includes: A. preoccupation, B. hostile mindreading, C. excessive metacommunication, D. agenda building
D. agenda building
By ______ there will be no majority race in the United States
2050
As soon as Barton speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in: A. defensive listening, B. pseudolistening, C. selective listening, D. ambushing
D. ambushing
Expressing feelings is always advisable. True or false.
False
Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is
I-It
______ model of communication is the first to include the concept of feedback
Interactive
Age, physiology, and culture are factors that influence our perceptions. True or False.
True
Conflict is a normal, inevitable part of most interpersonal relationships. True or false
True
Geographic distance is the reason the majority of high school friendships dissolve when students begin college. True or false
True
Humans generally do not focus on higher (more abstract) needs until more basic needs are first met. True or False?
True
Unhappy couples tend to attribute the nice things their partners do to external factors. True or False.
True
We follow communication rules even when we are not consciously aware of them. True or False.
True
In general, masculine-gender speech communities follow this communication rule:
Use talk to accomplish practical goals
Research indicates that in general the least effective and least satisfying response to the tension generated by relational dialectics is to: A. honor one need and ignore the contradictory one, B. compromise to meet both needs somewhat but to meet neither need completely, C. meet each need sequentially, first one and then the other, D. bring in a third party, such as a therapist, to help address the tension
A. honor one need and ignore the contradictory one
The clearest indication that a friendship is in the waning stage is: A. less quality and quantity of communication, B. attempts to seek common ground during conflict, C. involving others in activities and conversations, D. relying more on general stereotypes and scripts
A. less quality and quantity of communication
______ were the first to use the term "white" to describe a racial group in the area that is now the United States
Europeans when they colonized the United States
Although emotions are basic to human beings and communication, they are not difficult to define precisely. True or false.
False
Assertiveness and affirming oneself involves the same kinds of communication across all cultures. True of False
False
By dubbing Joe Lieberman as "the first Jew to run for Vice President" in the 2000 U.S. Presidential election, some media commentators engaged in stereotyping. True or False.
False
In general, women experience greater and longer-lasting physical responses to conflict. True or false
False
In the U.S. mothers are more likely than fathers to challenge children and encourage them to achieve more. True or False.
False
Passion is the primary foundation for enduring romance. True or false
False
Research shows that eyewitness testimony is highly reliable. True or False.
False
Selective listening is effective because we focus on the most important parts of a message. True or false
False
The cognitive labeling view of emotions regards emotions as instinctual responses to external stimuli. True or false.
False
The meanings we assign to behavior in romantic relationships are entirely individualistic. True or false
False
The tensions of relational dialectics keep relationships stagnant because they increase interpersonal friction and stress. True or False.
False
The win-win conflict style is always the best approach. True or false
False
When friendships deteriorate or suffer serious violations, communication changes in unpredictable ways. True or false
False
"One day I won't have to worry about money. One day I'll make a great salary." These statements illustrate how symbols allow for:
hypothetical thought
There are six growth stages to most romantic relationships. Two of these are
individuality, invitational communication, explorational communication, intensifying communication, revising communication, commitment
Three dimensions of committed romantic relationships are?
intimacy, commitment, and passion
In the ______ phase of romantic relationship deterioration, relational partners may begin to consider alternatives to the relationship.
intrapsychic
Many scholars argue that race:
is a socially constructed category
______ models of communication view communication as flowing only in one direction, from sender to receiver
linear
"Memorial Day parades are patriotic, yet sad events," is an example of a(n) ______ rule
framing
During the ______ phase of romantic relationship deterioriation, individuals try to make sense of what the relationship meant, why it didn't work out, what it meant, and how it affected them.
grave dressing
The sense of touch is called?
haptics
This kind of love sees love as a game
ludus
In ______ we communicate attention and interest
responding
After performing a comprehensive job search, job seekers put together a resume, write a cover letter, and then go on job interviews. This statement best exemplifies:
scripts
A form of nonlistening is ______, which involves focusing only on particular parts of communication.
selective listening
Jenna believes that she doesn't have an aptitude for statistics, so she doesn't put much effort into her statistics class. She performs poorly in the class, supporting her initial belief. This is an example of a(n):
self-fulfilling prophecy
The views of ____ comprise the generalized other.
society as a whole
Common forms of expressing feelings INEFFECTIVELY include: A. using genuine emotional language, B. speaking in generalities, C. owning feelings, or D. using I language
speaking in generalities
The opposite of strategy is ______
spontaneity
Men and women tend to differ somewhat in their listening. Men tend to focus their listening on specific content areas of communication, while women ten to focus on?
the whole of communication
In some cultures, such as many Eastern and Native American cultures, silence indicates?
thoughtfulness
When her daughter doesnt obey Jana the first time Jana tells her its time to go, Jana says, "Time to go, and I REALLY mean it this time" and emphasizes "really" to show she's serious. To communicate her meaning to her daughter, Jana has relied on:
A. paralanguage
The following statement is not true of expressing emotions via social media: A. The same rules apply when using social media as in face to face communication, B. Many people are less inhibited by social norms when using social media, C. social media may help us experience and express feelings, D. social media can become substitutes for emotional involvements in face to face settings
A. the same rules apply when using social media as in face to face communication
While listening to her friend Bill, Judy occasionally says, "Tell me more" or "That's interesting, go on." Judy is: A. using minimal encouragers, B. relying on mnemonics, C. paraphrasing, D. listening for pleasure
A. using minimal encouragers
Which of the following is not true of social media's impact on friendship: A. social media makes it easier to maintain friendship over distances, B. friendships via social media are as close as face to face friendships, C. social media offers a wide range of ways to maintain friendships, D. all of the above are true
B. friendships via social media are as close as face to face friendships
The first step in effectively expressing your emotions is: A. deciding whether you want to communicate your feelings, B. identify what you are feeling, C. engaging in emotion work, D. deciding who you wish to communicate your feelings to
B. identify what you are feeling
Which of these is NOT a valid reason for withholding expression of emotions: A. social expectations, B. not owning feelings, C. self protection, or D. social and professional roles
B. not owning feelings
People socialized in masculine speech communities tend to achieve closeness in interpersonal relationships primarily through: A. dialogue, B. sharing activities, C. providing practical assistance, D. confiding secrets
B. sharing activities
Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following EXCEPT: A. disconformation, B. hostile mindreading, C. asking questions for clarification, D. self-summarizing
C. asking questions for clarification
All of the following are external pressure to friendships except: A. personal changes, B. competing demands, C. diverse communication styles, D. geographic location
C. diverse communication styles
The dimensions of trust include: A. a willingness to invest, B. natural spontaneity, C. emotional reliability, D. intimacy
C. emotional reliability
When communicating with a person with a disability, all of the following are generally accepted guidelines EXCEPT: A. speak directly to the person, B. try to position yourself at eye level if a person uses a wheelchair or crutches, C. provide assistance without asking, D. do not lean on a person's wheelchair as this may be an invasion of personal space
C. provide assistance without asking
Which one of the following is NOT a paralanguage behavior? A. raising volume when speaking, B. pausing between words to emphasize certain words, C. refusing to speak, D. lowering pitch
C. refusing to speak
Which of the following is NOT a regulative rule of interpersonal communication? A. You should not speak when others are speaking, B. Don't speak with your mouth full, C. Only speak when called upon, and D. Speaking is a way to show you care about issues
D. Speaking is a way to show you care about issues
According to your book, all of the following is included in the nature of friendship except: A. willingness to invest, B. emotional closeness, C. acceptance, D. assertion
D. assertion
Verbal communication and nonverbal communication are similar in all of the following respects EXCEPT: A. both are symbolic, B. both are rule-guided, C. both may be unintentional or intentional, D. both are perceived as equally believable
D. both are perceived as equally believable
All of the following are part of the process of human perception except: A. selection, B. organization, C. interpretation, or D. imagination
D. imagination
All of the following are risks to self-disclosing communication except: A. others may reject us, B. others may think less of us, C. others may violate our confidences, or D. others may increase closeness with us
D. others may increase closeness with us
The opposite of unproductive communication of dual perspective is: A. poor listening, B. cross complaining, C. excessive communication, D. preoccupation with self
D. preoccupation with self
Darryl says to his friend, "You must be so happy that you're about to become an uncle!" Darryl's statement is an example of:
Mind reading
There are five stages to Maslow's Hierarchy of needs. Name any two.
Physical needs, safety needs, belonging needs, self-esteem needs, and self-actualization needs
A form of nonlistening is literal listening, which involves listening only for content and ignoring the relationship level of meaning. True or false
True
Silence is considered a form of nonverbal communication. True or false
True
Some people are generally defensive, expecting criticism from all quarters. True or false
True
Teachers, peers, and family members are all examples of particular others. True or False.
True
The likelihood of sustaining a long-distance friendship depends on factors, such as socioeconomic class and sex. True or false
True
The majority of our interactions involve I-You communication. True or False?
True
These rules specify when, how, where, and with whom to talk about certain things.
regulative
The French word "rue" and the American word "road" mean the same thing in their respective cultures. These different symbols used for the same thing remind us that language is:
arbitrary
Words are symbols for other things. This gives words these characteristics. Two of these characteristics are:
arbitrary, ambiguous, and abstract
In Maria's office, she has many different religious items and paintings. These personal items are example of ______.
artifacts
Charlene is always late, because she is so lazy. This is an example of:
attribution
Individuals who are more ______ are better able to integrate new information about others and situations
cognitively complex
Deborah is surprised when her friend reaches across the table to get a pepper shaker. To herself Deborah says, "Reaching across the table is rude." Deborah's perception of her friend's behavior is based on a(n) ______ rule.
constitutive
Management of what we feel inside ourselves is called:
deep acting
This involves perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited
defensive listening
"You are a very smart girl," Tammy tells her daughter. Tammy's statement is an example of a(n):
direct definition
Zach says to his friend, "I meant that as a sarcastic remark, not as a comment on you at all." Zach's statement is an example of
metacommunication
The first step in listening is to make a decision to be?
mindful
Tabitha and her respond to their tension by deciding to spend part of the weekend together and part of it engaged in separate activities. This response to relational dialectics is called:
neutralization
The ______ view of emotions posits this model: stimulus > physiological response > emotion
organismic view
Cosmetic surgery and eating disorders are associated with ______, one type of nonverbal behavior.
physical appearance
This kind of love is practical love
pragma
The three secondary styles of love are?
pragma, mania, agape
My boss Susan is a great supervisor because she listens to her employee's concerns and ideas. Susan is an example of a(n):
prototype
This communicates openness to other points of view. We suggest that our minds aren't sealed.
provisionalism
This refers to space and how we use it
proxemics
Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ______ noise
psychological
The term ____, also called the looking-glass self, is based on Charles Cooley's poem.
reflected appraisal
This is a predictive generalization applied to a person or situation.
stereotype
