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A horizontal group of cells that is defined by a number.

Row

A data storage service provided by a hosting company that makes stored data available on any device via the Internet.

Cloud storage

Information created in Excel is saved in a file called a

workbook

A computational procedure that performs a specific operation.

Function

The privacy and confidentiality of every patient's medical information occurs due to:

HIPPA

Alcohol based gel

Hand hygiene

Inpatient care refers to health care for patients located in a _______________.

Hospital

The phlebotomist should always match the patient's name with a unique _______________.

Identification number

An animation effect in PowerPoint that is applied when an object moves on a slide.

motion path

The main software program that controls computer processing, software application execution, and integration and operation of computer peripherals, devices, and hardware.

operating system

Point-of-care testing refers to laboratory tests performed at or near _______________.

patient

informed consent

permission granted voluntarily by a person who is of sound mind and aware of all factors involved

A box with a dotted line that is added to a slide or slide layout to mark where an object or text will go.

placeholder

Which phase of the laboratory process involves the duty of requesting a repeat blood test?

postanalytical

In which phase of laboratory testing do phlebotomists have the most impact?

preanalytical

Which phase of the laboratory process involves centrifugation and dividing serum into aliquots?

preexamination

Which phase of the laboratory process involves correct labeling of each specimen tube after the blood specimen is collected from a patient?

preexamination

PowerPoint can best be described as a ____ program.

presentation graphics

This provides the metadata information that describes the document.

properties

All of the following are ways to avoid malpractice litigation except:

reporting incidents within 72 hours

An element on the side or bottom of a window that is used to control which part of the window is currently in view.

scroll bar

The first step in creating an Excel chart is to

select the range of cells containing the data to be charted

Pre-built and customizable slide templates that contain placeholder boxes for slide objects, such as titles, graphics, or text.

slide layout

Customizable slide whose layout, formatting, and organization is automatically applied to each new slide created in a presentation

slide master

A presentation option in PowerPoint that allows a presenter to display a presentation one slide at a time to an audience.

slide show

4-12 feet

social distance

In legal cases, which is the measuring stick representing the conduct of the average health care worker in the community?

standard of care

The MAX functions returns

the largest value in the argument

Battery

the unlawful beating of a person; act of beating or pounding; any large group of related things

A coordinated group of color styles, effects, and fonts that are applied to a slide or page to give it a consistent and professional look.

theme

Visual effects for when a PowerPoint presentation moves from one slide to the next

transition

Fades, dissolves, and wipes are examples of

transitions.

Which of the following is the best example of setting the standard of care in phlebotomy responsibilities?

American Hospital Association

It is best to transport routine blood specimens to the laboratory within:

45 mins

Approximately how many minutes does it take for a specimen without additives to clot?

30 mins

Ethics

A system of moral principles.

CLIA

Clinical Laboratory Improvement Amendments

HIV

AIDS

Excel's Spell Check feature begins checking at the

Active cell

AARP

American Association of Retired Persons

formatting style defined by the American Psychological Association . This format defines structure and appearance requirements for writing academic papers, articles, books, etc.

Apa

A 4-year-old girl who refused to have her blood collected was locked in a room by a health care worker and was forced to have her blood collected. This is an example of:

Assault and battery

The ________________________________button is often the fastest way to add simple functions to your spreadsheet. The functions it provides are SUM, AVERAGE, COUNT NUMBERS, MAX, and MIN.

Autosum

A _____________ is a complete list of the sources used in a document. This list typically contains more publication details than citations, such as the complete name of an article and the name of the journal in which it was published.

Bibliography

By default, Excel 2016 workbooks are saved with the ____ extension.

Book1.xlsx

The federal regulations that are enforced to ensure the quality and accuracy of clinical laboratory testing is under the auspices of:

CLIA

ASCP

Certification agency

Column, line, pie, bar, area, and scatter are types of Excel

Charts

The term phlebotomy is derived from the Greek words meaning veins and _______________.

Cutting

One way to access Help resources in Excel is to point to a button on a tab and then press the ____ function key

F1

OSHA

Federal agency

collection of data created on a computer that can be opened, modified, saved, and deleted.

File

The _______ application allows you to navigate the file system and manage files and folders, including those on optical disks and external drives. It also lets you manage files on the network and to access cloud storage such as Microsoft OneDrive.

File Explorer

_______________ control the flow of network traffic and protect systems from unauthorized network connections. They are configured with a set of rules that define what kind of traffic is allowed and what kind is not allowed.

Firewalls

A small, portable storage device that uses flash memory to store information

Flash drive

A directory element that can contain one or more files.

Folder

____________ are numbered citations or comments that appear at the bottom of the page. A superscript number will appear in the text whenever a it is added.

Footnote

This part of the Excel screen displays the contents of the active cell

Formula bar

To insert a picture from a file, click the Pictures button in the ____ group on the ____ tab.

Images; INSERT

Stat

Immediately

The vast collection of networking hardware and physical computing devices . This is the largest network in the world.

Internet

The __________ refers to the network of physical devices that are connected to the Internet and capable of communicating and sharing data through sensors, network connectivity, barcodes, QR codes, and other technologies.

Internet of Things

There are two types of page orientation. Documents can also be printed in ______orientation, in which the long edge of the paper is horizontal.

Landscape

Malpractice Insurance

Liability insurance

This type of Excel chart is used to depict trends and change over time intervals.

Line

____________is the vertical distance between lines of text in a paragraph. Single- and double-spacing are the most common settings

Line spacing

A/An ___________is the amount of space between the text and the edge of a document

Margin

The easiest way to make a good-looking title for your cells is to use the_____________ commands where data can be aligned both vertically and horizontally in your cells.

Merge and center

formatting style defined by the Modern Language Association . This format defines structure and appearance requirements for writing academic papers, articles, books, etc.

Mla

______ allow you to output physical documents and images from digital files on a computer. They can be connected using a USB port, a FireWire port, or a network connection.

Printers

A chart can be placed in the same worksheet as the data or it can be inserted into its own sheet with options at this dialog box.

Move chart

The____________shows the coordinates of the currently selected cell. You can select any cell in a worksheet by typing its coordinates into this box and pressing Enter. This is useful when you are working with extremely large worksheets.

Name box

standard of care

National standard

Causing harm or loss through improper health care is the same as:

Negligence

Failure to act or perform duties according to standards of the profession is:

Negligence

Malpractice

Negligence

_______________is failure to provide proper care, resulting in injury to others

Negligence

_____________ refers to rules of etiquette that should be observed while using computer networks, such as the Internet.

Netiquette

A _____________ is a group of computer systems that are interconnected in such a manner that they can share information with each other

Network

Up to 18"

Personal space

A chart type that displays data values as parts of a whole by dividing a circle into proportional sections

Pie

POCT

Point of care testing

There are two types of page orientation. Word's default page orientation setting is where the long edge of paper is vertical.

Portrait

You can use a _____________ in Word to indicate the documents status. This creates a faint background image added to a Word document .

watermark

The ___________ of a document provide metadata—information that describes the document. This information includes document title, author name, subject, and keywords that identify the contents of the file.

Properties

Before a patient's laboratory test results can legally be released, the patient must:

Provide written consent

A _____ is a group of adjacent cells in an Excel worksheet.

Range

_______ holds all deleted files, allowing you to restore them if you later decide that you shouldn't have deleted them.

Recycle Bin

One of the most important parts of writing academic papers is properly citing your sources. Word offers a variety of tools that assist you in managing your sources. The __________ tab includes options to insert footnotes, endnotes, citations, and a bibliography .

References

___________ are small windows that display explanatory text when the cursor hovers over a command.

Screentips

What should a phlebotomist do if the patient assigned to him/her does not speak English?

Seek translator

To change margins in your worksheet, click the margins gallery in the ____ category in the Print backstage area.

Settings

A mobile device that combines cell phone and computer capabilities, such as the ability to browse the Internet.

Smart phone

____________________ is unwanted, unsolicited email that is sent to your email account.

Spam

Miniature charts that illustrate changes in a row or column of data and fit in a cell are called

Sparklines

The __________________ at the bottom of a Word document window shows basic information about the document, such as word count, current page number, and total pages

Status bar

PowerPoint's spelling feature inserts a ____ line below words that are not contained in the Spelling dictionary or are not corrected by the AutoCorrect feature.

wavy red

In Word , _____________________ are used to assist in organizing the document with rows and columns.

Tables

_______________ are ready-made documents that are designed for particular tasks and use professional-looking themes and styles.

Templates

What is selecting and Marking text to make it stand out from the text around it

Text highlighting

Assault

Threat

___________are people who deliberately try to create conflict among users.

Trolls

Bug fixes and feature upgrades that are offered periodically from developers, which keep your systems and programs current.

Updates

Culture

Values, beliefs, preferences, and tastes handed down from one generation to the next

phlebotomist let her friend use her institutional ID password to log on to the laboratory computer to check her mother's laboratory test results. This is:i

Violation of HIPPa

A software application that processes HTML web pages so that a user can interact with websites

Web browser

Professional negligence in blood collection is the same as:

malpractice

tool in Microsoft Word that adds various text effects, such as outlines, shadows, and colors

Wordart

In which of the following categories do most health care organizations fit?

ambulatory or hospital care

Which phase of the laboratory process involves performing a chemical assay on a serum specimen?

analytical

A movement effect that can be applied to slide objects in Microsoft PowerPoint.

animation

Which is an example of "good rapport" with a patient?

being courteous and showing empathy

What type of organization are ASCP and NPA?

certification agencies

This feature clears the formatting within the selected text, such as paragraph spacing, font color, underlining, bold, italics, and superscript

clear all formatting

DOB

date of birth

The number of pixels (dots) displayed on a computer monitor.

display resolution

The most commonly used academic style manuals (MLA, APA, and Chicago) require body paragraphs to be _______ with no additional spacing between paragraph.

double spaced

An animation effect in PowerPoint that is applied when the object first appears on a slide.

entrance animation

All formulas in Excel begin with

equals sign (=)

HIPPA

federal guidelines that establish patient privacy laws for sharing of medical information

On Windows, the _________ determines which application will be used by default to open it.

file's extension


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