Computer Information Systems Exam 1
In which decade did the personal computer become an important technology? - 1970 - 1980 - 1990 - 2000
1980
Which data characteristic is violated when the user starts to develop a work-around to avoid using the data the system provides and the system becomes a complete waste of time and money? A. Accurate B. Relevant C. Worth its cost D. Timely E. Just barely sufficient
A. Accurate
Which type of job will be MOST threatened by advances in automation? A. Agricultural laborer B. Business consulting C. Product design D. Aerospace engineering E. IT developer
A. Agricultural laborer
Which of the below statements is incorrect with respect to BI systems? A. Business intelligence may not be able to show future business trends. B. Business intelligence can be used to identify what is well within the system. C. Decision support systems allow businesses to make decisions. D. Business intelligence can be used during project management. E. Business intelligence can be used to identify what could be well within the system.
A. Business intelligence may not be able to show future business trends.
Which of the following is NOT part of data acquisition? A. Collapsing data B. Cataloging data C. Organizing data D. Cleansing data E. Obtaining data
A. Collapsing data
While understanding the scope of new information systems using the five-component framework, which of the below statements is most essential, but often overlooked? A. Consider all five information system components in order to fully judge the investment associated with a new information system. B. What new hardware will you need? C. What programs will you need to license? D. What databases and other data must you create? E. What procedures will need to be developed for both use and administration of the information system?
A. Consider all five information system components in order to fully judge the investment associated with a new information system.
Which of the following is an example of "threat of new entrants, strong force"? A. Corner latte stand (because it is an easy business to replicate) B. Frequent traveler's choice of auto rental C. New car dealers D. Toyota's purchase of auto paint E. Grain farmers in a surplus year
A. Corner latte stand (because it is an easy business to replicate)
Which of the reasons below will possibly be responsible for the disappearance of desktop and portable computers by 2029? A. Desktop and portable computers will be replaced by mobile devices of many different types. B. There will be no need of using any computing devices by 2029. C. Smart watches will replace the existing desktop and computers. D. Tanita is a mobile device which will replace all kinds of computers. E. Google glass will replace the need to use computers.
A. Desktop and portable computers will be replaced by mobile devices of many different types.
An information system can be part of a product (product implementation) or it can provide support for a product or service (process implementation). Which of the following is NOT a process implementation? A. Enhance products and services B. Establish alliances C. Reduce costs D. Raise barriers to entry E. Lock in suppliers
A. Enhance products and services
Which one of the following does NOT relate to the principle of Product Implementations? A. Helps to provide support to product B. Create a new product or service C. Differentiate products or services D. Enhance products or services E. It differentiates the product from competitors
A. Helps to provide support to product
Which of the following is a correct statement regarding competitive forces in Porter's model? A. If customers are loyal to the company or brand, then the strength of the competitive forces is low. B. If the costs of switching to another vendor are high, then the loyalty of the customers is low. C. If the costs of switching to another vendor are high, then the strength of the competitive forces is high. D. If customers are loyal to the company or brand, then the strength of the competitive forces is high. E. If the costs of switching to another vendor are low, then the strength of the competitive forces is low.
A. If customers are loyal to the company or brand, then the strength of the competitive forces is low.
Which of the following describes data accuracy? A. It is correct and complete data that has been processed correctly as expected. B. Data should be relevant both to the context and to the subject. C. Accurate data means it is available in time for its intended use. D. An appropriate relationship must exist between the cost of data and its value. E. You should use just enough data to support its purpose.
A. It is correct and complete data that has been processed correctly as expected.
Which of the following is NOT an AI-enabled human assistant currently available to consumers? A. Kalvin B. Google Assistant C. Alexa D. Siri E. Cortana
A. Kalvin
__________ is the process of creating value from intellectual capital and sharing that knowledge with employees, managers, suppliers, customers, and others who need that capital. A. Knowledge management B. Data warehousing C. MapReduce D. Quality management E. Content management
A. Knowledge management
Which of the following forces driving AI innovation refers to developments with neural networks? A. New AI techniques B. Increased computing power C. Increased device connectivity D. Cloud scalability E. Large data sets
A. New AI techniques
Which of the below is not a way of analyzing data in a Business intelligence (BI) system? A. Purchase management. B. Analytics C. Reporting D. Knowledge management E. Data mining
A. Purchase management.
Google or Bing belongs to which of the forces below? A. Rivalry B. Bargaining power of suppliers C. Bargaining power of customers D. Threat of new entrants E. Threat of substitutions
A. Rivalry
Google states that it has over 1,000 working AI projects. This fact illustrates which of the following forces driving AI innovation? A. Solve practical problems B. New AI techniques C. Large data sets D. Increased computing power E. Increased device connectivity
A. Solve practical problems
By the next 10 years, models of business strategy, competitive advantages, and their relationship to processes and IS are unlikely to change. Which of the below statements is false in the context of models? A. The older models will be completely removed and new models will likely grow. B. The new models will be part of paradigms. C. Models may evolve. D. New models may be extensions of existing models. E. New models will rise to the surface.
A. The older models will be completely removed and new models will likely grow.
"Patients using the only drug effective for their type of cancer" is an example of? A. Threat of substitution, weak force B. Threat of new entrants, weak force C. Rivalry among existing firms, weak force D. Rivalry among existing firms, strong force E. Threat of substitutions, strong force
A. Threat of substitution, weak force
To achieve a positive margin in a business process using differentiation strategy, which major factor should be true? A. Value added should exceed the costs of providing the service. B. Ensuring superb service and focusing on low costs. C. The cost should be minimized. D. "Best-of-breed" rentals should be provided to executives at a high-end conference resort. E. Generating revenue should be the main focus.
A. Value added should exceed the costs of providing the service.
Obtaining, cleansing, organizing, and cataloging data are functions of __________. A. a data warehouse B. data mining C. operational data D. data marts E. OLAP
A. a data warehouse
The research psychologist Gregory Bateson defined information as: A. a difference that makes a difference. B. knowledge derived from data. C. data that is processed by summing, ordering, averaging, grouping, comparing, or other similar operations. D. data presented in a meaningful context. E. data is information.
A. a difference that makes a difference.
A(n) ________ is a business function that receives inputs and produces outputs. A. activity B. margin C. linkage D. repository E. business process
A. activity
The four strategies defined by Porter basically fall under _____________. A. competitive strategy B. information system C. substitute products D. new business process E. rival strategy
A. competitive strategy
Which technology will likely have a major effect on competitive strategies? A. Self-driving vehicles B. Clothing & supply C. Mining D. There won't be any effect on competitive strategies. E. Satellite & communication
A. Self-driving vehicles
Which option is an accurate statement about data and information? A. You can't conceive information from data. B. Data is what humans perceive, and from that perception, one conceives information. C. There is no correlation between these two components. D. If it's on a piece of paper or on a digital screen, it's information. If it's in the mind of a human, it's data. E. Data and information are the same.
B. Data is what humans perceive, and from that perception, one conceives information.
Which of the below is not a feature of a data mart? A. It addresses the needs of a particular department. B. Data marts distribute data to all of the data warehouses. C. Users in a data mart obtain data that pertain to a particular business function. D. It is a collection of data. E. It is smaller than a data warehouse.
B. Data marts distribute data to all of the data warehouses.
Which of the following is NOT a suitable application for machine learning? A. Detecting fraudulent transactions B. Designing an innovative medical device C. Making graduate school admission decisions D. Determining credit worthiness E. Making matches on dating sites
B. Designing an innovative medical device
From the below statements, identify which one best describes information. A. Total working hours for employees within the organization B. Interpreting data from a sales graph to support a business decision C. Profitability reports from the past year D. Ocean temperatures between the years 2000 and 2013 E. A spreadsheet having weekly sales figures
B. Interpreting data from a sales graph to support a business decision
__________ can be used to rank customers based on their buying patterns. A. Dimensions B. RFM analysis C. Data marts D. Reporting E. OLAP
B. RFM analysis
Which of the following statements is incorrect? A. Future business people need to be able to assess, evaluate, and apply emerging technologies. B. Social relationships will be stronger in the future because we have more connections to systems. C. In the future, most computers won't look like computers. D. Everyday items now have computers in them. E. You can wear a watch that counts the calories you have burned and the number of miles you have walked or run and reports them back to a Web site.
B. Social relationships will be stronger in the future because we have more connections to systems.
Which of the following is NOT considered a component of an information system? A. Procedures B. Strategy C. People D. Data E. Software
B. Strategy
Which of the following is NOT a stage of a value-generating activity in a business process for renting bicycles? A. Rent bike B. Support the business process C. Determine needs D. Greet customer E. Return bike & pay
B. Support the business process
Which of the following statements is wrong regarding the change that will happen to smartphones by 2029? A. We will be able to connect smartphones to any electrical device that consumes energy. B. The battery life will last for years over a charge. C. Smart phones will have over a teraflop in processing power. D. Smart phones will have 1Gbps network connection and 1 Exabyte of storage. E. We will be able to store or stream every song and movie ever made to any device including your tablet, TV, car, refrigerator, windows, mirrors, and walls.
B. The battery life will last for years over a charge.
Which of the following statements is incorrect? A. A business process is a network of activities. B. The margin of the business process is the value of the outputs plus the cost. C. An activity receives inputs and produces outputs. D. Raw material repository is an inventory. E. A repository is a collection of something.
B. The margin of the business process is the value of the outputs plus the cost.
Which of the following statements is false in the context of information systems required for business processes? A. The high-service business makes extensive use of information systems. B. The high-service business does not make use of any databases to increase sales. C. The high-service business controls inventory with minimal fuss to its high-end customers. D. The high-service business uses an inventory database to increase sales. E. The high-service business makes use of a sales tracking database that tracks past customer rental activity.
B. The high-service business does not make use of any databases to increase sales.
Business intelligence systems generate business intelligence by __________ data. A. creating data warehouses to store B. identifying patterns in C. creating If/Then rules for D. publishing results from E. acquiring
B. identifying patterns in
Ray Kurzweil developed a concept he calls the __________, which is the point at which computer systems become sophisticated enough that they can adapt and create their own software and hence adapt their behavior without human assistance. A. expert system B. singularity C. cloud services D. content indexing E. data miner
B. singularity
Which of the following statements is correct? A. "Models of business strategy, competitive advantages, and their relationships to processes will look much different in 2029." B. "Models of business strategy, competitive advantages, and their relationship to processes and IS are unlikely to change in the next 10 years." C. "The pace of change and the pace of integration of new technology will eventually start to slow down in the next 10 years." D. "Social media is not likely to influence strategy and information systems in the next 10 years." E. "Companies can expect to see few changes in technology that will have an impact on their competitive strategy."
B. "Models of business strategy, competitive advantages, and their relationship to processes and IS are unlikely to change in the next 10 years."
Why does the number of transistors per square inch on an integrated chip double every 18 months? A. Because digital devices are connected together and the value of that network will increase B. Because of technology improvements in electronic chip design and manufacturing C. Due to the dramatic rise of the Internet D. Due to increasing number of users on the network E. As there is less storage capacity
Because of technology improvements in electronic chip design and manufacturing
Why did Jennifer lose her job at eHermes? Question content area bottom Part 1 A. Because she practiced abstract reasoning skills B. Because she was employed in a non-routine position and failed to use those non-routine skills C. Because she collaborated with other team members D. Because she used systems thinking skills to map out a process E. Because she experimented with new technologies
Because she was employed in a non-routine position and failed to use those non-routine skills
Which of the following ultimately determines the structure, functions, and features of an organization's information systems? A. Threat of substitutions B. Threat of new entrants C. Competitive strategy D. Bargaining power of customers E. Bargaining power of suppliers
C. Competitive strategy
__________ is not the problem associated with operational data. A. Data that is not integrated B. Missing values C. Granular data D. Dirty data E. Inconsistent data
C. Granular data
Which of the following should be the first stage in a typical planning process used by many organizations to develop plans for their information systems? A. Competitive strategy B. Value chain C. Industry structure D. Business processes E. Information system
C. Industry structure
Which of the following is a BI data source that will increase in importance by 2029? A. Reports B. SQL Server Report Manager C. IoT devices D. Metadata E. Reporting Services
C. IoT devices
Which of the following defines MIS? A. It is an assembly of hardware, software, data, procedures, and people that produces information. B. It has three elements: management and use, information systems, and networks. C. It is the management and use of information systems that help organizations achieve their strategies. D. It is a group of components that interact to achieve some purpose. E. It refers to the products, methods, inventions, and standards that are used for the purpose of producing information.
C. It is the management and use of information systems that help organizations achieve their strategies.
Which of the following components of AI is NOT used in self-driving cars? A. Planning B. Robotics C. Speculating D. Machine learning E. Computer vision
C. Speculating
Which of the below exactly defines a Content Management System? A. It is a data collection, smaller than the data warehouse that addresses the needs of a particular department or functional area of the business. B. It is the data collections that are characterized by huge volume, rapid velocity, and great variety. C. They are information systems that support the management and delivery of documents including reports, Web pages, and other expressions of employee knowledge. D. They are rule-based systems that encode human knowledge in the form of If/Then rules. E. It is a technique for harnessing the power of thousands of computers working in parallel.
C. They are information systems that support the management and delivery of documents including reports, Web pages, and other expressions of employee knowledge.
Which data characteristic is violated when the data arrives long after the decisions have been made that needed the information? A. Relevant B. Worth its cost C. Timely D. Accurate E. Just barely sufficient
C. Timely
The Naïve Bayes Classifier used in evaluating email messages is an example of a(n) __________. A. process flow B. pseudocode C. algorithm D. Turing test E. logarithm
C. algorithm
The rapid spread of new ideas and innovations means that _____________. A. businesses can ignore the changes B. businesses no longer need to innovate new products C. businesses must be constantly on the alert for changes that may affect their strategy in the near future D. the speed of business will decelerate over time E. businesses will be protected from disruption
C. businesses must be constantly on the alert for changes that may affect their strategy in the near future
An organization's goals and objectives are determined by its ______________. A. industry structure B. business processes C. competitive strategy D. information systems E. value chains
C. competitive strategy
The ability of a computer system to understand spoken language is termed __________. A. computer jargon B. computer speak C. natural language processing D. Watson talk E. conversational computing
C. natural language processing
The components that distinguish information technology (IT) from information systems (IS) are __________. A. hardware and data B. procedures and data C. procedures and people D. hardware and software E. software and data
C. procedures and people
A __________ is a collection of something; a database is a repository of data, and a raw material repository is an inventory of raw materials. A. linkage B. margin C. repository D. activity E. business process
C. repository
The goal of creating an artificial general intelligence that can complete all of the same tasks a human can is termed __________ AI. A. super B. weak C. strong D. human E. complete
C. strong
BI servers extend functionality to allow users to create ___________ to receive requested, published BI results. A. filters B. exception reports C. subscriptions D. content mechanisms E. audits
C. subscriptions
Based on the models created by Michael Porter, an organization's __________ is/are based on its chosen competitive strategy. A. hardware B. industry structure C. value chains D. competitive analysis E. business process structure
C. value chains
Which of the following statements is correct? A. "Less extensive use of information systems are well suited for processes with complex value-generating activities." B. "A low-cost competitive strategy is likely to require extensive use of information systems." C. "A differentiation strategy is likely to make more extensive use of information systems than low-cost strategies." D. "Competitive strategies do not have any impact on business processes." E. "Business processes do not have any influence on the use of information systems."
C. "A differentiation strategy is likely to make more extensive use of information systems than low-cost strategies."
Which of the following is not a characteristic of a business process? A. Inputs and outputs can be physical or data. B. A business process transforms activities from inputs into outputs. C. Cost of business is equal to the sum of cost of inputs and cost of activities. D. An activity can only be performed by the human in a business process. E. A network of activities lays the foundation for a business process.
D. An activity can only be performed by the human in a business process.
In the case of the car rental agency, which of the following is false with respect to the role of information systems? Question content area bottom Part 1 A. Information systems provide driving instructions to destinations. B. An information system supports the product. C. Information systems produce information about the location of cars. D. An information system that schedules car maintenance is part of the product. E. Information systems help to achieve the three principles of product implementation.
D. An information system that schedules car maintenance is part of the product.
Which of the following is a true statement about information? A. Because people have different perceptions and points of view, they will conceive the same information from the same data. B. Information is data that has not yet been processed. C. If it's on a piece of paper or on a digital screen, its information. If it's in the mind of a human, it's data. D. As a human, you are the most important part of any information system you use. E. A graph is information that you and other humans perceive, and from that perception, you conceive data.
D. As a human, you are the most important part of any information system you use.
Which is the outcome of following industry-wide differentiation strategy as per Porter? A. Lowest resources across the industry B. Best information technology services across the industry. C. Lowest cost within an industry segment. D. Better product/service across the industry E. Lowest cost across the industry
D. Better product/service across the industry
Which of the below devices/applications does not support a BI system? A. Cloud services B. Office and other applications C. Mobile devices D. Calculator E. Computer
D. Calculator
Assisting the end user about the products and thus maintaining and enhancing the products' value is part of? A. Inbound logistics B. Sales and marketing C. Outbound logistics D. Customer service E. Operations
D. Customer service
In the OLAP report, which of the following operations is allowed? A. Cross Through B. Drill From C. Drill Below D. Drill Down E. List Down
D. Drill Down
Which of the following is a benefit of knowledge management? A. Improves granularity of data B. Encourages individualism as a valued trait within the organization C. Improves the quality of data purchased from external sources D. Improves process quality E. Big Data
D. Improves process quality
Which of the following incorrectly describes the generic value chain? A. It consists of both primary activities and support activities. B. It includes four support activities. C. It is a network of value-creating activities. D. It is applicable only to manufacturing. E. It includes five primary activities.
D. It is applicable only to manufacturing.
Which AI technique relies heavily on large data sets of training data? A. Locomotion B. Speculating C. Planning D. Machine learning E. Sensing
D. Machine learning
The CEO of the company is evaluating wages paid in the organization. Providing the CEO with a list of the hourly wage of each employee in the company does not make sense for her purposes, whereas providing the average wage information by department or division does make sense. Which data characteristic is being referred to here? A. Worth its cost B. Just barely sufficient C. Accurate D. Relevant E. Timely
D. Relevant
Which statement below is true regarding the information system component's difficulty and disruption? A. Changing procedures is not allowed. B. Obtaining or developing new programs is very easy. C. Changing personnel responsibilities, reporting relationships, and the hiring and terminating of employees does not affect the organization. D. Requiring people to work in new ways is more difficult. E. Creating new databases or changing the structure of existing databases is not possible.
D. Requiring people to work in new ways is more difficult.
Which of the following is NOT an example of an information system? A. Smartphone B. Laptop computer C. Desktop computer D. The hard drive inside your desktop computer E. An airline reservation system
D. The hard drive inside your desktop computer
Which of the following is NOT one of the factors Porter cites that must be consistent with an organization's strategy if that organization is to be effective? A. The organization's activities B. The organization's objectives C. The organization's goals D. The location of the organization's headquarters E. The organization's culture
D. The location of the organization's headquarters
When a Georgia Tech professor created "Jill Watson" to answer students' questions about his course, he was demonstrating an application of __________. A. superintelligence B. problem solving C. decision making D. artificial intelligence E. forecasting
D. artificial intelligence
Receiving, storing, and disseminating inputs to the products is called _______________. A. operations B. outbound logistics C. sales and marketing D. inbound logistics E. customer service
D. inbound logistics
It is commonly believed that it will take hundreds of years to create __________, which is more advanced than human intelligence. A. strong AI B. superlative intelligence C. stellar AI D. superintelligence E. superior AI
D. superintelligence
__________ is a data mining technique that determines product sales patterns. A. Regression analysis B. RFM analysis C. Cluster analysis D. Market-basket analysis E. Supervised data mining
D. Market-basket analysis
Which one of the following is not part of Porter's strategy? A. An organization can focus its strategy on a particular industry segment. B. An organization can focus on differentiating its products or services from those of the competition. C. An organization can employ the cost or differentiation strategy across an industry. D. An organization can focus on being the cost leader. E. An organization will focus mainly on learning.
E. An organization will focus mainly on learning.
__________ is not a basic reporting operation performed in a business intelligence application. A. Grouping B. Sorting C. Formatting D. Calculating E. Editing
E. Editing
Which of the following is NOT an expected productivity gain associated with automation? A. Elimination of errors B. Elimination of absences due to illness C. Elimination of work breaks D. 24/7 availability E. Higher employee turnover
E. Higher employee turnover
Which of the following is NOT a component of Primary Activities in the Value Chain? A. Ship B. Service & Customers C. Acquire D. Produce E. Human Resources
E. Human Resources
Which of the following statements about the future of BI is NOT accurate? A. By 2029, some companies will know more about your purchasing psyche than you. B. Because of complexities, it's possible that by 2029, BI machines will only be able to communicate with other BI machines. C. Defining information as something only humans can possess may be a flawed statement in the future. D. When unsupervised data mining is truly unsupervised, machines will possess and create information for themselves. E. Humans work faster than machines, but only machines can work 24/7.
E. Humans work faster than machines, but only machines can work 24/7.
Which is not a function of a data warehouse? A. Cataloging data B. Organizing and relating data C. Cleansing data D. Obtaining data E. Making decisions on data
E. Making decisions on data
Which of the following statements is correct? A. The effectiveness of an IS depends on the hardware selected as the first component in the five-component model. B. The five-component model includes hardware, software, networks, procedures, and people. C. A computer farm produces information. D. The software and procedure components are both actors; they take actions. E. Only humans produce information.
E. Only humans produce information.
Which component out of those below is responsible for generating information useful for business? A. Hardware B. Software C. Information D. Procedures E. People
E. People
What is the main feature of devices like HoloLens, Meta, and Magic Leap? A. They have functionality similar to today's smartphones. B. They allow greatly improved privacy of personal data. C. They are used to capture images for computing purposes. D. They are used primarily as huge storage devices. E. These devices create virtual objects within the real world.
E. These devices create virtual objects within the real world.
If you had a conversation and could not tell you were interacting with an AI system, the system has passed the __________ test. A. LIDAR B. RADAR C. Talking D. Chat E. Turing
E. Turing
Which of the following is NOT used by the organization to get competitive advantage via a business process? A. Using a high switching costs strategy B. Reducing costs C. Creating entry barriers D. Establish alliances E. Using information systems
E. Using information systems
An overlooked but significant benefit of automation that extends beyond productivity gains is __________. A. reduction in exposure to hazardous work conditions B. elimination of union rules C. reduction in employee conflict D. less difficulty in finding skilled labor E. employee fraudulent behavior
E. employee fraudulent behavior
Cost savings from automation comes primarily from __________. A. reduced unemployment insurance costs B. reduced health insurance costs C. reduced costs of sick leave D. reduced workers compensation costs E. reduced wage and benefit expenses
E. reduced wage and benefit expenses
According to Robert Reich which of the following skills is not necessary to develop? Question content area bottom Part 1 A. Systems thinking B. Ability to experiment C. Fear of failure D. Collaboration E. Abstract reasoning
Fear of failure
Which of the following defines "systems thinking"? A. It is the activity of two or more people working together to achieve a common goal, result, or work product. B. It helps the individual find employment. C. It is the ability to make and manipulate models. D. It is about making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources you have. E. It is the ability to model the components of the system to connect the inputs and outputs of those components into a sensible whole.
It is the ability to model the components of the system to connect the inputs and outputs of those components into a sensible whole.
Because of Moore's Law, Metcalfe's Law, and Kryder's Law, what is essentially zero? A. The ability to experiment B. The cost of data processing, storage, and communication C. The ability to collaborate D. The use of RAND E. Rapid technology change
The cost of data processing, storage, and communication
Introduction to MIS is the most important class in today's Business School programs because ________. - studying MIS will give you the background you need to assess, evaluate, and apply emerging information systems technology to business - the cost of data communications, storage, and computer processing are all getting more and more expensive every year, so a business professional needs to thoroughly understand MIS - Gordon Moore, co-founder of Intel Corporation, said so, in what has become known as Moore's Law - IT is the most important discipline for business professionals today, so specializing in it in college is the key to a successful career in business - jobs in IT are decreasing so it is best to study MIS and get in on this field now before it is no longer attractive and marketable
studying MIS will give you the background you need to assess, evaluate, and apply emerging information systems technology to business
Which law says that network connection speeds for high-end users will increase by 50 percent per year? A. Moore's Law B. Metcalfe's Law C. Bell's Law D. Nielsen's Law E. Kryder's Law
Nielsen's Law