computers quiz 11 and 12
Businesses use webinars for the following reasons EXCEPT _____.
A.
What special technology allows computers to perform the intense processing needed to perform machine learning?
ANN
What technology allows Siri to understand you when you request a route to a location in a nearby city?
NLP
One of Richard's duties in his new job is to be active on LinkedIn and other professional social networks. Which of the following activities should he avoid when using social media for his company?
brain teasers
Which of the following is typical content for a podcast?
Radio shows
Cloud computing and the Internet are two different technologies.
True
Liena
disinformation
Why might a blogger choose to post on a blogging network instead of posting on the blogger's own website?
more exposure
Kori's department is learning how to use some new software. She wants to set up a knowledge base so team members can document what they're learning, easily share it with each other, and organize the information for easy reference later. Which type of digital media is best suited to their needs? Group of answer choices
wiki
Kevin runs a small auto body shop and has recently started accepting credit card payments. He's concerned about how to comply with PCI DSS security requirements. What kind of cloud solution would most easily help Kevin meet these requirements?
SaaS
On what type of network can you rent things such as cars, tools, and rooms?
Sharing economy network
Which of the following is a step in the email communication process
The message travels along Internet routers to the recipient
How do you create an email message
Use an app or software to compose and send information
Social networking can leave you exposed to criminal activity in the following ways EXCEPT
Using your photos and posts to form impressions about your character
Yuri is preparing for a certification exam in his industry and needs to study. However, he has a long commute for work each day where he's driving in crowded traffic. What form of digital communication would best help Yuri put this time to good use
podcasts
Felipe works for an insurance agency with about 50 employees. The HR director recently sent an email requesting information on who plans to attend the company picnic in two weeks. The next morning when Felipe signs into his computer, he finds dozens of emails filling his inbox with responses to the HR director's inquiry, and none of them are emails Felipe needed to see. What most likely caused this problem?
reply all button
In the email communication process, what is the role of the email server?
route emails through the internet
How can you get the attention of a personal assistant app on your phone?
say the wake word
You are using a social network and want to let others know that you are interested in their posts. Which of the following could you use to alert them to your interest?
share the post on your news feed
Hayley is an accessibility advocate at a small college and frequently shares information with her co-workers about how to better accommodate students with learning challenges. The college president has complimented her efforts and asked her to find ways to make this information more readily available and better organized for new, incoming instructors. What kind of site might best help Hayley achieve this goal?
social curation
In business, what has replaced social bookmarking in helping users find the most relevant, high-quality information, collect it, and share it with others? Group of answer choices
social curation sites
If you do not want to use your Internet service provider (ISP) for your email account, how can you acquire a webmail account?
through an online service
Daniela's company has decided to allow employees to work from home. What can the company use to let employees continue to meet and collaborate on group projects? Group of answer choices
web confrences
Which of the following requests to Alexa is most likely to get the desired result?
Alexa, play Journey songs on Pandora.
Who enforces PCI compliance for merchants who accept credit card payments from customers?
Credit card companies
Everything you do online is recorded in the cloud, but you can choose to erase it, as you have control over your digital footprint. Group of answer choices
False
Twitter is an example of a wiki, which allows for collaborative editing by its users.
False
How would you describe the social networking site YouTube?
Media-sharing
Dillon writes weekly short stories that he also illustrates. He wants to post his stories online to increase his exposure and hopefully get a writing contract with a publisher. Which type of digital communication technology would be the best fit for Dillon's goals?
blog
Carlos is arranging a series of weekly conference calls for people in different parts of the world. Which of the following tools can he use to inform participants about the call details?
digital calendar
You just got back from vacation and are getting ready to post pictures online of all the fun you had. Which of the following photos would be appropriate to post on social media?
A photo of you horseback riding on the beach with friends
As Ian walks down the hall from his hotel room, he uses his Uber app to request a ride. The ride is waiting for him by the time he arrives in the lobby. What technology minimized Ian's wait time?
AI
Brian needs to use an expensive application that his work provides on his computer at the office. However, he's traveling with his laptop and won't be back in his office for another week. Then Brian remembers his employer also makes the application available to employees through the cloud. What does Brian need to do next to use this application?
Access the application through his laptop's browser.
In which of the following messages would the abbreviation brb NOT be appropriate
An email to a customer
Which of the following is NOT an example of modern-day artificial intelligence (AI) application?
Asking droids for critical information during a hyper-space mission
Hana just received a shipment of cleaning supplies for her coffee shop. What kind of transaction was this?
B2B
You received an unpleasant email from a coworker and you want to discreetly notify your supervisor. Which of the following features could you use to do this
BCC your supervisor in your response
Alannah just purchased a smart lock for her front door. How can she connect her lock to the Internet so she can control the lock when she's away from home?
Bluetooth
Which cloud technology characteristic ensures that a cloud customer can make changes to her cloud database from her smartphone while traveling for a conference and from her laptop when she's at home?
Broad network access
Cindy wants to sell her bicycle so she can upgrade to a newer one. What kind of transaction will most likely take place when Cindy sells her older bike?
C2C
Software necessary for a blog
CMS
Dennis is sure he sent an email to his boss explaining his need to take off for the afternoon so he could go to a doctor's appointment. However, his boss claims she never saw the email. How can Dennis confirm that he sent the email?
Check his Sent Items folder.
Which company most likely relies almost solely on B2B transactions in their course of business?
Chemical supply company
Jerry has a problem with a package he just received—two items from his order are missing. Who should he contact to resolve the problem?
Customer Service Rep
Rhea receives a text informing her that her credit card might have been compromised. The text asks her to confirm whether she made a purchase 15 minutes ago at a store that is over 2,000 miles away from her current location and that carries products she has never bought before. What technology was used to compare the purchase to Rhea's normal shopping habits and identify it as credit card fraud?
Data Analysis
Conducting a staff meeting online so employees from around the globe can join the discussion is an example of
E-Business
[email protected] is an appropriate email address to use for communicating with potential employers
False
Wikis are not useful in education because students cannot use them to share notes and give feedback
False
Posting hostile or insulting comments in response to someone else's blog post is called _____.
Flaming
What can you do to make sure your online communications are civil and productive?
Follow netiquette guidelines.
Dr. Davis wants to store backups of her patients' medical records in the cloud to ensure that information is available if anything devastating were to happen to her office building. What laws will Dr. Davis need to check as she makes security decisions for her cloud storage configuration?
HIPPA
You just posted new photographs to Shutterfly, and the site asks you to review the metadata. Metadata includes the following information EXCEPT
HTML
Frazer's mother recently experienced a stroke, and he needs to work from home for a while to help care for her. In what way will cloud computing most help Frazer in this situation?
He can remotely collaborate with teammates on projects, deadlines, and events.
Lately, Marcus has noticed a lot of customer complaints that items purchased from his web store don't meet expectations. What improvement to the website will best help to solve this problem so customers know better what to expect when they buy items from his website?
High-quality product photos
Terrance needs to set up a Windows server in his company's public cloud. What kind of cloud service will work best for this situation?
IaaS
Which kind of cloud service requires the most technical skill to use?
IaaS
What is one advantage of a company using an anonymous messaging app
It allows for honest feedback without disclosing identities
An online game developer has an issue with its most popular game and must take the server offline. The company posts an update on its social media page. How is this a positive use of social networking? Group of answer choices
It allows the company to communicate to many users at once about an issue and release status updates
Lauren programs her AI system to occasionally give a wrong answer to a question. What will this accomplish?
It will make the AI system sound more human.
Nancy runs her students' research papers through a plagiarism checker tool before grading them. What technology enables the plagiarism checker to keep improving its detection of poorly paraphrased text?
ML
Mason is chatting with his friend on the phone about a computer problem at work. Suddenly, his Alexa device states that she couldn't understand what Mason was asking for. What happened that caused Alexa to think Mason was talking to her?
Mason said a wake word
Henry installed a smart thermostat to manage the temperature in his house. However, when Henry arrived home from work, the house was very cold. He's frustrated that this "smart" thermostat let the house get so cold. What does he need to provide the thermostat for it to do a better job in the future?
More information about his needs
For her purchase, Nadine selects the best deal from two coupon codes offered by a store, one that she received by email and one from a text. Which marketing technique is Nadine benefiting from?
Omnichannel strategy
Charlie's company makes custom-designed furniture. He purchases hardware for the furniture in bulk from a distributor in a nearby state. What kind of e-commerce platform does Charlie most likely use to order the hardware? Group of answer choices
Online Storefront
Kason spends several hours a week generating reports on sick hours used across his company. The task eats up his available work hours and prevents him from doing other jobs he needs to do. What technology could take over this task and free up his time for more productive work?
RPA
Missy's retail website suddenly starts getting a lot of traffic and orders due to a video that went viral on social media. Her cloud-based servers scale up automatically to handle the increased demand. What cloud characteristic supports this automatic adjustment?
Rapid Elasticity
Sabrina pulls items from a box and inspects them to ensure the number of items matches what is listed on the packing list. She then places all the items on a conveyor belt to be transported to workers who stock shelves in the warehouse. What is Sabrina's job role?
Receiving clerk
Meghan signs into Zoom to attend a video call for her online class. What kind of cloud service is she using
SaaS
Claire saves her school research paper on OneDrive cloud storage so she can access the most updated version both at school and at home. She's put a lot of time into this research paper. How can she make sure she won't lose access to it if something happens to her cloud storage space?
Save a copy of the file on her local hard drive.
Amber just joined a new social networking site that her friend, Tracey, recommended. She's enjoying the online conversations and wants to connect with more people on the site. Which of the following is an effective and respectful way for Amber to expand her friend list?
Search for other people on the site she might already know and add them to her friends list
Josh is concerned about protecting his home while he's away on vacation. He wants to leave a radio playing music so it sounds like someone is home. However, he wants the radio to turn on and off at different times so it appears that someone is interacting with it. What IoT device will allow Josh to turn the radio on and off using the Alexa app on his smartphone while he's traveling?
Smart plug
Melissa is an amateur photographer and plans to post her best photos on a media-sharing network. She wants to include descriptions to identify the photos for viewers. What should she add to the photos
Tags
Tazneen works for a manufacturing company that just set up a messaging platform for employees. Which of the following message types would be inappropriate for her to send at work?
Text messages containing bad news
How might a business use a blog
To communicate with customers
Many chatbot services provide support to employees and management rather than to customers.
True
Which learning model allows an AI system to create its own categories of data without labeling those categories
Unsupervised learning
In his small business, Adrian wants to use his laptop to place and receive phone calls. What type of service should he use?
VOIP
Which of the following is an example of someone who is NOT practicing good netiquette?
Vance found pictures of Dorie in a bikini on Facebook and texted them to other men in the office.
Which of the following is NOT a leading provider of PaaS and IaaS services?
Walmart
Which of these e-commerce job roles could most likely be performed remotely from home or even from another country? Group of answer choices
Web Developer
During a meeting at work, your boss starts talking about something called Desktop as a Service (DaaS). What can you likely assume about this technology based on its name?
You'll access this service over the Internet.
How would you design a webinar that would be interactive?
add a poll
A business can use a wiki in the following ways EXCEPT _____. Group of answer choices
aggregating content
If you want to remove an older email from your inbox, but not permanently delete it, you can _____ it.
archive
Cade uses social media sites to network with customers, coworkers, and other professionals in his industry. He blogs, shares articles, and comments on other people's content as well. Lately, one follower has been posting inappropriate, harassing comments on Cade's posts. What can Cade do to minimize the disruption this person is causing?
block them
Paulo is trying to organize groups to clean a river, which has become clogged with plastic products after a recent storm. Which of the following social media tools can he use in his organizing efforts?
crowd sourcing
All cloud technologies must be accessed over the Internet
false
Layton is retired and sells hand-crafted fishing rods as a home-based business for a little extra spending money. Because he processes less than a dozen credit card payments per year, he does not need to worry about PCI compliance requirements for handling his customers' payment information
false
Netiquette only applies to social media and social networking, not emails and instant messaging.
false
Tammy spends time each day reading updates and news articles in her industry. She's always looking for new sources of quality information. What tool can best help her do this?
When you tell your smartphone to check for any new email messages, what device does the smartphone communicate with?
incoming mail server
Celeste is preparing to lead a training session during a webinar. How can she engage the audience and encourage active participation?
incorporate polling questions
Social networking includes the following positive effects EXCEPT
increasing your privacy
Which of the following email addresses would be the best fit for a business consultant?
Gwen is starting a blog about vegetable gardening. What information should she include on the blog's home page?
list of posts with the most recent ones at the top
Which of the following storage locations does NOT give you access to your files over the Internet by default?
local Hard Drive
To observe professional messaging guidelines, you should avoid using the following EXCEPT
meeting invites
Adrian is having a problem with setting up a new printer in his office, and he can't find the answers to his questions in the owner's manual. Which of the following resources would be the best place for Adrian to ask his questions and get targeted responses?
message board
When David posts his photos to a Facebook album, the Facebook site automatically places David's photos in chronological order by when they were taken and suggests places David might want to tag in the photos. How does Facebook know this information?
metadata
Malcolm has a job interview tomorrow that will be conducted by video conference. What steps should he take today to prepare for the interview?
prepare background