Consumer behavior mid term 10

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The length of an ad is a useful advertising tactic for communications brand personality

False

The need for uniqueness is the trait that reflects an individual difference in consumers propensity to be biased against the purchase of foreign products

False Consumer ethnocentrism is the trait that reflects an individual difference in consumers' propensity to be biased against the purchase of foreign products.

Perceptual mapping techniques are designed to provide information on latent motives

False Projective techniques are designed to provide information on latent motives

The need for ego defense is a type of cognitive preservation motive

False The need for objectification is a type of cognitive presentation motive.

In Maslow need hierarchy the need to become all that one is capable of is becoming

Self actualization

Instability (a core trait in the Five-Factor Model of Personality) is manifested by an individual being moody, temperamental, and touchy.

True

Theories based on a ulitariun need view the customer as a problem solver who approaches situations as opportunities to acquire useful information or new skills

True

The tendency of many consumers to discount claims made by sales people can be explained in part by _____.

attribution theory

A consumer who buys a Mercedes-Benz because she feels it communicates her image to others is satisfying a need for _______

expression

Brand image is a set of human characteristics that become associated with a brand.

false, brand personality is.

Motives that are known and freely admitted are called _____.

manifest motives

A consumer who buys a product because a close friend bought one may be fulfilling a _____ motivation.

modeling

An inner force that stimulates and compels a behavioral response and provides direction to that response is

motive

The Essence of emotion is

the subjective feelings generated.

When communicating brand personality executional factors go beyond the core message to include how it is communicated using

tone, media, pace, logo


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