CSIS 1010: Chapter 12

________ is another name for transorganizational business processes. -B2B e-commerce -Supply chain management -Collaborative commerce -Value chain management

Collaborative commerce

Operating on a global scale is one goal of collaborative commerce. -True -False

False

Private industrial networks are usually owned collectively by the major firms participating in the network, while exchanges usually are created by a single sponsoring company. -True -False

False

Which of the following statements about Walmart's Global Replenishment System (GRS) is not true? -GRS is predictive, not just reflective, of past sales. -GRS is a just-in-time inventory management system. -GRS is based on past point-of-sale data. -GRS is an online analytics package.

GRS is based on past point-of-sale data.

A majority of B2B buyers worldwide now believe their mobile device is essential to their work. Which age-group had the highest percentage agreeing with this statement? -Gen-Xers (ages 36-51) -those over 65 -Millennials (ages 19-35) -Baby Boomers (ages 52 to 65)

Millennials (ages 19-35)

Walmart is the largest purchaser of consumer goods in the world. -True -False

True

All of the following are examples of direct goods in the auto industry except: -rubber molding. -desktop computers. -shatter-resistant glass. -sheet steel.

desktop computers.

EDI began as a(n) ________ system. -document exchange -document automation -MRP -invoice generation

document automation

An ________ primarily serves businesses that buy indirect goods on a spot purchasing basis. -e-procurement company -exchange -e-distributor -industry consortium

e-distributor

Which of the following primarily deal with indirect goods? -e-distributors and industry consortia -e-distributors and e-procurement Net marketplaces -exchanges and e-procurement Net marketplaces -exchanges and industry consortia

e-distributors and e-procurement Net marketplaces

An ________ primarily serves businesses that primarily buy indirect goods on a contract purchasing basis. -e-procurement Net marketplace -exchange -e-distributor -industry consortium

e-procurement Net marketplace

Which of the following primarily involve long-term sourcing? -e-distributors and exchanges -e-procurement Net marketplaces and exchanges -e-procurement Net marketplaces and industry consortia -e-distributors and industry consortia

e-procurement Net marketplaces and industry consortia

An ________ is an independently owned, online marketplace that connects hundreds to potentially thousands of suppliers and buyers in a dynamic, real-time environment. -e-distributor -exchange -industry consortium -e-procurement company

exchange

Which of the following primarily deal with direct goods? -exchanges and e-procurement Net marketplaces -exchanges and industry consortia -e-distributors and independent exchanges -e-procurement Net marketplaces and industry consortia

exchanges and industry consortia

Private industrial networks are direct descendants of: -industry consortia. -e-procurement Net marketplaces. -independent exchanges. -existing EDI networks.

existing EDI networks.

Collaborative commerce systems: -foster sharing sensitive internal information with suppliers and purchasers. -focus on structuring intra-firm communications. -provide open, competitive marketplaces. -bring customers into the product development phase.

foster sharing sensitive internal information with suppliers and purchasers.

TheSeam is an example of an: -exchange. -e-procurement Net marketplace. -e-distributor. -industry consortium.

industry consortium.

Which of the following is a method of inventory cost management that seeks to eliminate excess inventory? -supply chain simplification -sustainable production -just-in-time production -lean production

just-in-time production

The liquidity of a market is measured by all of the following except: -size of transactions. -price transparency. -volume of transactions. -number of buyers and sellers in market.

price transparency.

Which of the following is the fastest growing form of B2B e-commerce? -exchanges -e-distributors -industry consortiums -private industrial networks

private industrial networks

What is the first step in the procurement process? -qualify the seller and its products -issue a purchase order -search for suppliers -negotiate price

search for suppliers

A(n) ________ market is one that provides expertise and products for a specific industry (i.e., automobiles). -horizontal -indirect -vertical -buyer-biased

vertical

A private industrial network is an independently owned online marketplace that connects many suppliers and buyers. -True -False

False

Collaborative commerce can be accomplished using EDI. -True -False

False

Highly centralized supply chains produce higher short-term costs, but also lower long-term risk protection. -True -False

False

Industry consortia are used for spot purchasing of MRO supplies. -True -False

False

Few large firms today have Electronic Data Interchange (EDI) systems. -True -False

False

An ________ provides an online catalog that represents the products of thousands of direct manufacturers. -industry consortium -exchange -e-procurement company -e-distributor

e-distributor

NeweggBusiness is an example of a(n): -exchange. -private industrial network. -e-procurement Net marketplace. -e-distributor.

e-distributor.

Purchasing managers are key players in the procurement process. -True -False

True

An ________ primarily serves businesses that primarily buy direct goods on a spot purchasing basis. -e-distributor -e-procurement company -exchange -industry consortium

exchange

Just-in-time production seeks to reduce excess inventory to a bare minimum. -True -False

True

In 2017, the total amount of B2B e-commerce in the United States was approximately: -$63 billion. -$6.3 trillion. -$630 billion. -$6.3 billion.

$6.3 trillion.

Analysts predict that B2B e-commerce in the United States will grow to approximately ________ by 2021. -$7.6 trillion -$7.6 billion -$76 billion -$760 billion

$7.6 trillion

Which of the following is an example of an e-distributor? -Amazon Business -SupplyOn -Elemica -PowerSource Online

Amazon Business

Which of the following statements about B2B marketing is not true? -Content marketing is one of the primary and most effective marketing tools in B2B marketing. -Mobile B2B marketing consumes less than 20% of B2B digital marketing budgets. -The disparity between the amount spent on B2B marketing compared to B2C e-commerce reflects the different nature of much of B2B e-commerce when compared to B2C e-commerce. -Only 10% of B2B marketers use mobile marketing technologies.

Only 10% of B2B marketers use mobile marketing technologies.

Which of the following is not a characteristic of the use of social networks in B2B e-commerce? -It helps develop a more personal relationship between participants in the supply chain. -It enables participants to make decisions based on current conditions. -It is typically unstructured. -They are always private.

They are always private.

What does the term supply chain visibility refer to and what benefits does it bring?

(type in answer)

________ production is a set of production methods that focuses on the elimination of waste throughout the customer value chain. -Green -Sustainable -Lean -Just-in-time

Lean

________ is an example of an e-procurement Net marketplace. -SupplyOn -TheSeam -Grainger -Ariba

Ariba

________ is defined as the use of digital technologies to permit organizations to work together to design, develop, build, and manage products through their life cycles. -Social e-commerce -EDI -SCM -Collaborative commerce

Collaborative commerce

All of the following are weaknesses of EDI except: -EDI is not well suited for electronic marketplaces. -EDI does not scale easily. -EDI does not provide a real-time communication environment. -EDI lacks universal standards.

EDI lacks universal standards.

Which of the following is not a typical barrier to the implementation of a private industrial network? -It requires the large network owners to give up some of its independence. -It requires a significant investment of time and money. -It requires a change of mindset and behavior of employees. -It requires participating firms to share sensitive data.

It requires the large network owners to give up some of its independence.

Which of the following statements about cloud-based B2B systems is not true? -Much of the expense of the system is shifted from the B2B network provider to the firm. -Cloud-based B2B data networks can be implemented in short periods of time. -B2B network providers charge customers on a demand basis. -Network effects apply, enabling the spreading of costs.

Much of the expense of the system is shifted from the B2B network provider to the firm.

The essential characteristic of ________ is that they bring hundreds to thousands of suppliers into a single Internet-based environment to conduct trade. -industry consortia -exchanges -horizontal markets -Net marketplaces

Net marketplaces

Which of the following is another name for a private industrial network? -PTX -industry consortia -net marketplace -EDI system

PTX

All of the following are forms of collaboration among businesses except: -RFQs. -demand chain visibility. -CPFR. -marketing coordination and product design.

RFQs

A(n) ________ system continuously links the activities of buying, making, and moving products from suppliers to purchasing firms, as well as integrating order entry systems. -SCM -ERP -CPFR -EDI

SCM

________ purchasing involves the purchase of goods based on immediate needs in larger marketplaces that involve many suppliers. -Indirect -Spot -Bulk -Vertical

Spot

Which of the following statements about EDI systems is true? -They typically serve vertical markets. -They are seller-side solutions. -They still play an important role in B2C commerce. -They evolved from private trading exchanges.

They typically serve vertical markets.

________ is a method for ensuring that suppliers precisely deliver ordered parts at a specific time and to a particular location. -Materials requirement planning -Having an adaptive supply chain -Supply-chain management -Tight coupling

Tight coupling

B2B e-commerce websites tend to serve horizontal markets. -True -False

True

E-distributors operate in horizontal markets. -True -False

True

EDI was developed to reduce the cost, delays, and errors inherent in the manual exchanges of documents among firms. -True -False

True

Exchanges are not directly tied to ERP systems used by large firms. -True -False

True

MRO goods are also known as indirect goods. -True -False

True

All of the following are major trends in B2B e-commerce in 2017-2018, except: -a growing emphasis on rapid-response and adaptive supply chains rather than lowest-cost supply chains. -an increase in regional manufacturing and supply chains to attempt to combat the risks of far-flung global networks. -a growing emphasis on the use of business analytics software (business intelligence) to understand very large data sets. -a movement toward implementing highly centralized supply chains to reduce risk.

a movement toward implementing highly centralized supply chains to reduce risk.

A(n) ________ supply chain is one in which the labor conditions in low-wage, underdeveloped producer countries are visible and morally acceptable to ultimate consumers in more developed industrial societies. -lean -ethical -sustainable -accountable

accountable

Which of the following was the first step in the development of B2B e-commerce? -Electronic Data Interchange (EDI) -computerized inventory databases -digital invoices -automated order entry systems

automated order entry systems

The term BYOD refers to employees: -using mobile devices for work. -bringing work devices to the home. -being allowed or encouraged to their own mobile devices and laptops. -working from home.

being allowed or encouraged to their own mobile devices and laptops.

Supply chain ________ refers to differentiating a firm's products or prices on the basis of superior supply chain management. -collaboration -competition -simplification -management

competition

The majority of inter-firm trade involves: -contract purchasing of direct goods. -spot purchasing of direct goods. -contract purchasing of indirect goods. -spot purchasing of indirect goods.

contract purchasing of direct goods.

Which of the following primarily serve horizontal markets? -e-distributors and e-procurement Net marketplaces -e-distributors and exchanges -exchanges and industry consortia -e-procurement Net marketplaces and industry consortia

e-distributors and e-procurement Net marketplaces

All of the following have led to the development of outsourcing of manufacturing around the world except: -environmental concerns. -globalization of trade. -technology. -high levels of wage disparity between the developed and undeveloped worlds.

environmental concerns.

All of the following are potential benefits of B2B e-commerce except: -increased product cycle time. -increased production flexibility. -increased visibility and real-time information sharing among all participants in the supply chain network. -increased opportunities to collaborate with suppliers and distributors.

increased product cycle time.

Office supplies are an example of: -direct goods. -distributed goods. -indirect goods. -MRO goods.

indirect goods.

EDI document structures are defined by: -individual suppliers and buyers. -a single international standards body. -each purchaser. -industry committees.

industry committees.

An ________ serves businesses that primarily buy direct goods on a contract purchasing basis. -exchange -e-distributor -industry consortium -e-procurement company

industry consortium

All of the following are potential benefits of B2B e-commerce except: -lower search costs. -lower price transparency. -lower administrative costs. -lower transaction costs.

lower price transparency.

E-distributors: -operate in vertical markets. -usually operate "private" markets. -focus on selling direct products. -make money by charging a mark-up on products they distribute.

make money by charging a mark-up on products they distribute.

An example of an indirect good in the fast-food industry is: -mustard. -sugar. -beef. -paper napkins.

paper napkins.

The last step in the procurement process is: -shipping the goods. -sending a remittance payment. -sending the invoice. -delivering the goods.

sending a remittance payment.

Which of the following terms refers to the links that connect business firms with one another to coordinate production? -supply chain -B2B e-commerce -vertical market -horizontal market

supply chain

B2B e-commerce websites: -are buyer-side solutions. -are considered a type of EDI system. -are a predecessor of industry consortia. -tend to serve horizontal markets.

tend to serve horizontal markets.

All of the following are important trends in B2B e-commerce in 2017-2018, except: -the migration of B2B hardware and software to cloud computing and cloud apps. -the growing emphasis on obtaining real-time data. -the increasing use of social network platforms. -a decline in the number of Net marketplaces.

the migration of B2B hardware and software to cloud computing and cloud apps.