Doing Business Online

________ is the e-commerce term for transactions that take place between businesses and other businesses. a) B2B b) C2B c) Point-and-click d) Brick-and-mortar

a) B2B

What do B2B and B2C mean? a) B2B is an e-commerce term that refers to businesses buying and selling goods and services to other businesses. B2C is an e-commerce term that refers to transactions that take place between businesses and consumers. b) B2B is an e-commerce term that refers to consumers selling to each other through online auction sites. B2C is an e-commerce term that refers to businesses buying and selling goods and services to other businesses. c) B2C is an e-commerce term that refers to businesses buying and selling goods and services to other businesses. B2B is an e-commerce term that refers to transactions that take place between businesses and consumers. d) B2B is an e-commerce term that refers to businesses buying and selling goods and services to other businesses. B2C is an e-commerce term that refers to consumers selling to each other through online auction sites.

a) B2B is an e-commerce term that refers to businesses buying and selling goods and services to other businesses. B2C is an e-commerce term that refers to transactions that take place between businesses and consumers.

What is an identifier that an online transaction is safe? a) Look for third-party verification from TRUSTe or the Better Business Bureau symbol. b) One way to be sure that a website is secure is to see if the site URL changes from https:// to http://. c) One way to be sure that a website is secure is to look to see whether it shows an open padlock on the toolbar. d) One way to be sure that a website is secure is to click the closed padlock icon and supply your Social Security number as asked.

a) Look for third-party verification from TRUSTe or the Better Business Bureau symbol.

JOHN: What sort of indications should I look for? Some sort of message or something? a) One good way to tell if your transaction is secure it to check that the beginning of the URL changes from "http://" to "https://". b) If you're using Internet Explorer or Firefox, look for a small icon of a closed padlock in the toolbar. c) When a transaction is not secure, your web browser will notify you with an error message.

a) One good way to tell if your transaction is secure it to check that the beginning of the URL changes from "http://" to "https://".

Which of the following does NOT indicate that a website is secure? a) The Microsoft seal is displayed on the taskbar. b) The address bar is colored in green. c) The URL begins with https://. d) A closed padlock appears in the tool bar.

a) The Microsoft seal is displayed on the taskbar.

JOHN: Sometimes I use the public computers at the local library. Are there precautions I should take if I shop online on one of those computers? a) We generally recommend that customers don't make purchases on public computers as they may contain spyware. b) We recommend our customers use antivirus software when shopping online using public computers. c) We generally recommend that customers don't make purchases on public computers as they may require payment intermediaries.

a) We generally recommend that customers don't make purchases on public computers as they may contain spyware.

What other precautions can be used to ensure secure online transactions? a) Always using PayPal helps ensure your online transactions are secure. b) You should also keep in mind that you should shop at reputable sites, investigate unfamiliar sites, and save the details of your transactions. c) You should also ensure that the company has a phone number and street address in addition to a Web site. Additionally, avoid paying by credit card as much as possible. d) You should pay by debit card only.

b) You should also keep in mind that you should shop at reputable sites, investigate unfamiliar sites, and save the details of your transactions.

HELPDESK: Hi. How may I assist you? JOHN: I'd like to buy some books online, but I'm worried about giving my credit card number over the Internet with all the stories of sites being hacked and all. My daughter says I have nothing to worry about, but I'm still a little unsure. a) Websites are now required to take special precautions to ensure all transactions are secure, so you need not worry about giving your credit card number out over the Internet. b) One way to make sure the website you're on is secure is to look for the return policy on the site. c) Before you submit your credit-card information to a website, it's important to look for indications that the website is secure.

c) Before you submit your credit-card information to a website, it's important to look for indications that the website is secure.

What does e-commerce mean? a) E-commerce is a term that refers to transactions that take place between businesses and other businesses. b) E-commerce is a term that refers to transactions that take place between consumers themselves, such as on eBay. c) E-commerce is a term that refers to conducting business online for purposes ranging from fund-raising to advertising to selling products. d) E-commerce is a term that refers to transactions that take place between businesses and consumers.

c) E-commerce is a term that refers to conducting business online for purposes ranging from fund-raising to advertising to selling products.

JOHN: I was thinking it would be best to buy my books from the Barnes and Noble website since they have a store nearby that I can go to if I have problems. My daughter says I should use eBay because it has great deals since it's an auction site. I'm not sure what she means by that. Can you help? HELPDESK: Let me send you some more information from our FAQs—our frequently asked questions—that will help you. a) FAQ: What Are Social Commerce Sites? b) FAQ: What Are B2B Sites? c) FAQ: What Are C2C Sites?

c) FAQ: What Are C2C Sites?

Which of the following statements about assessing website security is TRUE? a) Websites that conduct online sales are required to take special precautions to ensure all transactions are secure. b) A website's information policy ensures that confidential information is kept secure. c) Just because a website has a return policy, it does not mean online transactions are secure. d) The URL of a secure website begins with shttp://.

c) Just because a website has a return policy, it does not mean online transactions are secure.

What is social commerce? a) Social commerce is commerce that refers to all transactions taking place between two people, not two computers. b) Social commerce is a subset of e-commerce that consists of people selling items to each other online. c) Social commerce is a subset of e-commerce that uses sites such as eBay as payment intermediaries. d) Social commerce is a subset of e-commerce that uses social networks to assist in marketing and purchasing products.

d) Social commerce is a subset of e-commerce that uses social networks to assist in marketing and purchasing products.

Which of the following is NOT a suggested way to protect yourself when shopping online? a) You should make sure the company has a phone number and street address. b) You should save a copy of the order. c) You should look for third-party verification. d) You should use a debit card.

d) You should use a debit card.

On secure websites, http changes to ________. a) sws b) shttp c) httpsecure d) https

d) https